Improve your CX strategy: AI, chatbots, and more

Guide to Better CX: AI, Chatbots, and More

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What’s the key to a successful CX? Is it personalization, AI, chatbots, omnichannel—a combination of all the above, or something else?  

Inside, explore what makes up a successful customer experience strategy. Learn how chatbots are influencing current CX trends, and discover:

  • How to elevate your chatbot experience
  • How to determine the chatbot-to-human handoff
  • How to harmonize your CX strategy with technology
  • How AI plays a pivots role in 21st century customer support
  • And more
Vendor:
ServiceNow
Posted:
16 Jul 2019
Published:
16 Jul 2019
Format:
PDF
Length:
25 Page(s)
Type:
eGuide
Language:
English
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