8 building blocks of employee experience management

To Achieve a Consumer-Grade Employee Experience, HR Must Follow CRM

Cover

Gartner’s experts say that “application leaders in HR can gain a competitive edge by fostering an employee-centric culture”. But what does this look like in practice?

In today’s featured resource, Gartner analysts reveal eight building blocks of employee experience management (EEM), adopted from CRM, for delivering a consumer-grade employee experience. Inside, discover:

• Key challenges in the realm of HR
• Applying the eight building blocks to key projects
• Employee experience metric suggestions
• And more

Vendor:
ServiceNow
Posted:
03 Jun 2019
Published:
03 Jun 2019
Format:
HTML
Type:
Analyst Report
Language:
English
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