Examining the ROI and risks of chatbots, ITSM platforms, and more

Examining the Business Impact of ITSM, Digital Workspaces, and Chatbots

Cover

The consequences of slotting digital workspace, ITSM, and chatbot platforms into existing IT environments aren’t always readily apparent – especially when making the case to business stakeholders.

Inside this Forrester report, read through an analysis of the benefits, costs, and risks associated with these investments. You’ll find an examination of workspace, ITSM, and chatbot tools measured by calculations of ROI potential, forecasted productivity earnings, operating costs, and more.

Vendor:
BMC
Posted:
29 May 2019
Published:
31 Jan 2019
Format:
PDF
Length:
37 Page(s)
Type:
White Paper
Language:
English
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