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Next-gen ITSM: What's real, what's hype, and where AI fits in

Next-gen ITSM: What's real, what's hype, and where AI fits in

How to Prepare IT Service Management for Next Generation Technology

Machine learning, natural language processing, speech recognition, and virtual assistants are technologies taking traditional IT services by storm. But while they all promise automation and AI-infused capabilities – in turn bringing cost-savings and better service quality – it’s still important to take a step back for practicality’s sake.

Inside this white paper, get an overview of the transformative technology available to today’s IT service teams. Then, find step-by-step outlines for planning artificial intelligence and automation strategies that not only give your IT teams the tools to succeed, but is sustainable well into the future.

Vendor:: Serviceaide
Posted:: 29 Apr 2019
Published:: 29 Apr 2019
Format:: PDF
Length:: 4 Page(s)
Type:: White Paper
Language:: English

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