The rise of AIOps, explained
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At a primal level, IT’s role within the organization is to “keep the lights on” – the lights in this case being critical business technology. But as technology – and innovative technology, at that – becomes intertwined with competitive business success, most CIOs are eager to shift their departments from a support to a more strategic role.
Perhaps that’s why AIOps has started gaining traction. AIOps tools use AI to monitor and manage environments under the direction of the operations team – but what impact does this have on IT’s value? Continue reading to uncover more.