Melding automation into the IT service desk

Automating the IT Service Desk

Cover

Since its inception, the IT service desk has provided an intuitive portal designed to make it easier for users to get technical help – and for IT associates to keep on top of support workflows. So what happens when automation is thrown into the mix?

Dive into this E-Guide to take a closer look at the impact automation can have on service desk workflows.

Vendor:
ServiceNow
Posted:
24 Apr 2019
Published:
24 Apr 2019
Format:
PDF
Length:
8 Page(s)
Type:
Essential Guide
Language:
English
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