Cloud communication suites: Get voice, video, email & more

Why Transformation can be Risky for Call Centers

Cover

Whether it’s on the web, via a call centre, or through text, customers want more and more ways of interacting with an organisation.

They expect a smooth transition as they flip between communications channels—something that is simpler to achieve using a cloud customer experience suite.

Learn about a cloud communications suite that is designed to give you voice, video, email and web interactions that can integrate with your existing CRM system and legacy call centre platforms.  

Vendor:
British Telecommunications PLC
Posted:
17 Jan 2019
Published:
17 Jan 2019
Format:
PDF
Length:
2 Page(s)
Type:
White Paper
Language:
English
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