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BRK Environmental is one of the largest private sanitation companies in Brazil, serving over 15 million people across the country. As such, meeting compliance and governance standards is key – so when their existing service desk application was unable to keep up, they decided it was time for a change.

In this case study, find out how BRK deployed a new service management platform, earning them benefits such as:

  • A greater suite of service management tools
  • A more accurate view of SLAs and indicators
  • And more
Vendor:
Serviceaide
Posted:
Feb 8, 2021
Published:
Nov 21, 2018
Format:
PDF
Type:
White Paper

This resource is no longer available.

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