How this sanitation company kept their service desk squeaky clean

Serviceaide Success Stories — BRK Ambiental

Cover

BRK Environmental is one of the largest private sanitation companies in Brazil, serving over 15 million people across the country. As such, meeting compliance and governance standards is key – so when their existing service desk application was unable to keep up, they decided it was time for a change.

In this case study, find out how BRK deployed a new service management platform, earning them benefits such as:

  • A greater suite of service management tools
  • A more accurate view of SLAs and indicators
  • And more
Vendor:
Serviceaide
Posted:
Feb 8, 2021
Published:
Nov 21, 2018
Format:
PDF
Type:
White Paper
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