Going up? How this manufacturer took their IT services up a level
Serviceaide Success Stories — Atlas Schindler Elevators
For Atlas Schindler, a leading manufacturer of elevator and moving walkways, getting their customers from point A to point B was always a major company goal. But like any company trying to get a leg up on the competition, they realized they needed to take their customer service capabilities up a few floors if they wanted to truly stand out.
In this case study, discover more about how Atlas Schindler revamped their legacy service desk platform to better support not only customers, but their own users as well. Plus, find out how they implemented process automation, virtual agents, and more cutting edge IT technologies.