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Hosted vs. cloud-native contact centers

Hosted vs. cloud-native contact centers

Understanding the Difference between a Cloud-native and a Hosted Solution

A cloud-based contact center is a flexible, scalable, and shared environment deployed as-a-service that is optimized to run over public networks. However, it’s important to understand the difference between a hosted solution and a cloud-native solution.

Download this brief one-page Frost & Sullivan report to better understand the differences between hosted and cloud-native capabilities.

Vendor:: NICE inContact
Posted:: 16 Nov 2018
Published:: 16 Nov 2018
Format:: PDF
Length:: 1 Page(s)
Type:: Resource
Language:: English

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