All resources sponsored by:

Nice-InContact

7 Matches
Demo: NICE inContact CXone – Agent for Salesforce WFO
sponsored by Nice-InContact
VIDEO:Watch this demo to learn how contact center agents can boost productivity and focus with easy access to WFO functionality from within Salesforce.
Posted: 21 Nov 2018 | Premiered: 15 Nov 2018
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What's the Difference between a Cloud Native and a Hosted Contact Center Solution?
sponsored by Nice-InContact
VIDEO:A cloud-based contact center is a flexible, scalable and shared environment. Download this webinar to find out why companies are embracing the cloud and learn about the difference between a cloud native and a hosted contact center solution.
Posted: 20 Nov 2018 | Premiered: 15 Nov 2018
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Cloud Native Contact Center Applications Ease the Burden of IT
sponsored by Nice-InContact
VIDEO:Download this webinar to learn from Melanie Turek of Frost & Sullivan as she discusses how cloud native contact center applications can ease the burden of IT, so they can focus on adding business value to their other applications.
Posted: 20 Nov 2018 | Premiered: 15 Nov 2018
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The Total Economic Impact Of NICE inContact CXone
sponsored by Nice-InContact
RESOURCE:Improved customer experience can significantly improve customer retention and boost profits. View this resource to learn more about how Nice inContact has improved customer experience and saved companies money.
Posted: 19 Nov 2018 | Published: 31 Dec 2017
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4 Companies that Migrated from On-Premises Contact Centers to a Cloud Contact Center
sponsored by Nice-InContact
RESEARCH CONTENT:Customers want to feel valued and 73% say that valuing their time is one of the most important indicators of good customer service. In this Total Economic Impact report, uncover feedback from 4 companies that migrated from on-premises contact centers to a cloud contact center.
Posted: 19 Nov 2018 | Published: 30 Nov 2017
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Understanding the Difference between a Cloud-native and a Hosted Solution
sponsored by Nice-InContact
RESOURCE:When it comes to contact center solution, it's very important to understand the difference between a hosted solution and a cloud-native solution. Download this brief one-page Frost & Sullivan report to better understand the differences between hosted and cloud-native capabilities.
Posted: 16 Nov 2018 | Published: 16 Nov 2018
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Vendor Comparison: How 10 CCaaS Vendors Compare
sponsored by Nice-InContact
RESEARCH CONTENT:Download this Gartner Magic Quadrant, explore the strengths and cautions of 10 CCaaS vendors, and find out how the dynamics of the CCaaS market have changed based on the evolution of the contact center to the customer experience center.
Posted: 14 Nov 2018 | Published: 17 Oct 2018
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