Enhance the CX with AI, machine learning and analytics

Improving the Customer Experience Journey with Analytics

Cover

Getting customers to buy is relatively easy. However, getting the right customers to buy is more of a challenge. Customer service can, in fact, be the single biggest component of customer retention but customer service analytics can make it easier.

In this e-guide, explore how companies applied AI, machine learning and predictive analytics to help provide better customer service.

Uncover how you can enhance the CX with:

  • Customer service analytics
  • Personalization
  • Descriptive analytics
  • And more
Vendor:
ConvergeOne
Posted:
09 May 2018
Published:
09 May 2018
Format:
PDF
Length:
13 Page(s)
Type:
eGuide
Language:
English
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