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There are many methods for improving the customer experience (CX) – some complex and costly, others relatively simple and inexpensive.

But how do you know what's right for your organization? Where should you start?

Our expert guide provides a list of CX initiatives any company can implement. Here’s what’s inside:

• 15 steps to improve the CX
• What proactive customer service can do for your business
• How to use social CRM tools to your advantage

Vendor:
Zendesk
Posted:
Feb 8, 2021
Published:
Apr 28, 2017
Format:
PDF
Type:
eGuide

This resource is no longer available.