Chatbots & AI: A match made in CX
In the age of the customer, the term customer experience is highly charged and constantly changing.
What adds to this is the new technology being used in contact centers to improve the customer experience.
In this e-guide, learn how:
- Chatbots benefit the new way of customer service
- Artificial intelligence and chatbots are revolutionizing the customer experience
- Digital transformation within CX has brought the need for better data insights