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According to a Gartner report, "case management is a complex and unstructured process style in which the workflows are nonsequential, dependent and often cannot be predetermined at design time.”
So, why do you need an enterprise-wide case management platform? And, what are the benefits of using a data-first approach, instead of one focused on workflows and business processes?
Access this expert paper that highlights 5 frequently asked questions about enterprise case management. Discover why taking a data-first approach can help your development team focus on architecting solutions that will drive outcome-based scenarios.