Driving Revenue Through CRM Integration
There are many benefits to integrating business functions like marketing and support with your CRM. Companies that pursue smart integration strategies are reaping the rewards: tighter alignment between their sales, marketing, and customer support teams; increased customer engagement and loyalty; and increasing revenue.
This eBook explores four significant advantages of CRM integration:
- Expanding the role of marketing beyond lead generation
- Supplying data your business leaders need for better decisions
- Holding sales accountable for lead follow-up
- Motivating customer evangelism and engagement