Service Lapse Recovery Requires Local Accountability

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Customers who regularly purchase goods or services from you will eventually run into a problem. While you may be tempted to assume that they'll overlook one faulty product, you shouldn't take it lightly. In fact, keeping these customers happy should be of the highest priority, and any complaints they have should be treated with urgency.


The good news is that a swift resolution can create even stronger bonds between you and your customers, because you're showing them that they are important to you and that their happiness is a high priority.

Mindshare Technologies
Feb 8, 2021
Mar 4, 2008
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