vCommerce White Papers ( v-Commerce, Voice Commerce, Voice-enhanced Electronic Commerce ) Software Downloads, Definition and Webcasts

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May 18, 2013

Business of Information Technology > Business Processes > eCommerce >
vCommerce
ALSO CALLED: v-Commerce, Voice Commerce, Voice-enhanced Electronic Commerce DEFINITION: Coined by Nuance Communications, Menlo Park, CA, (www.nuance.com), which founded, along with others, the V-Commerce Alliance to promote a framework for this service. V-Commerce uses speech recognition to allow voice transactions such as an order or query to be made over the phone, via a PC using the Internet or any other audio-enabled device that communicates with a network. Although it has a limited, … Definition continues below.
vCommerce Reports
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Cloud Faxing: Reduce Inefficiencies, Cut Costs sponsored by Esker Inc. WHITE PAPER: In this white paper, learn how cloud faxing addresses inefficiency of fax machines, hidden costs of fax servers, and the functional limitations of basic outsourced fax services. Posted: 03 Jan 2012 \| Published: 28 Dec 2011 TOPICS: Business Process Management \| Business Processes \| Cloud Computing \| Cloud Management \| Fax Equipment \| Fax Services \| SAP (Product)

CMS selection drives customer experience: A guide for marketers & developers sponsored by SiteCore WHITE PAPER: Content management systems (CMSs) now play a critical role in delivering an excellent customer experience. This resource highlights the key criteria you should consider when selecting a CMS to ensure interoperability with the rest of your customer experience management tools. Posted: 02 May 2013 \| Published: 02 May 2013 TOPICS: Content Delivery \| Content Management \| Content Management Software \| Content Management Systems \| CRM \| CRM Best Practices \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| eCommerce \| Enterprise Content Management \| Personalization \| Web Content Management

Creative Commentary: The Business Value of a Developer Operations Bridge sponsored by SERENA Software, Inc. WHITE PAPER: Read this white paper to learn how to successfully integrate your development and operations management processes after an ALM implementation to: gain trust and alignment between the two teams, increase user satisfaction with IT, and increase business value and risk management. Posted: 03 Apr 2012 \| Published: 04 Apr 2012 TOPICS: Application Development \| Application Integration \| Application Life-Cycle Management \| Application Life-Cycle Management Software \| Application Performance Management \| Application Performance Management Software \| Business Process Management \| Business Processes \| Operational Support Systems

Crossing the sustainability chasm Strategies and tactics to achieve sustainability goals sponsored by IBM WHITE PAPER: This white paper summarizes the findings of a research study examining the different stages of maturity that today's organization are in depending on their progress in energy and environmental programs. Read now to find out whether you're an achiever, a planner, or a straggler. Posted: 27 Mar 2013 \| Published: 27 Mar 2013 TOPICS: Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Management \| Energy Efficiency \| Energy Industries \| Environmental Compliance \| Environmental Industry \| Environmental Law \| Environmental Standards \| Green Data Center \| Green Storage

CIO Perspective: To Be Great at IT, You Must Be Great at BPM sponsored by IBM WHITE PAPER: One of the most popular business motto’s within the past year is "more for less." Organizations want things better, faster, and cheaper. In the IT world this is all too true as well. BPM is the tool that delivers faster, better, and cheaper solutions. Read this paper for an in-depth look into BPM from the perspective of the CIO. Posted: 18 Dec 2009 \| Published: 18 Dec 2009 TOPICS: Business Process Automation \| Business Process Management \| Business Process Modeling \| Business Process Outsourcing \| Business Processes \| CIOs \| Collaboration \| IT Management \| SOA

CIO Perspective: To be great at IT, you must be great at BPM sponsored by IBM WHITE PAPER: Sound business process management (BPM) lies at the heart of IT's ability to respond to the constant mandate to deliver "more for less." Access this resource for a Q&A on BPM with Toby Redshaw, the Group CIO leading a successful BPM program at Aviva plc, the world’s fifth largest insurance group. Posted: 06 Mar 2012 \| Published: 01 Jun 2010 TOPICS: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Process Outsourcing \| Business Processes

Clinical Approach to Technical Upgrade sponsored by Hexaware Technologies WHITE PAPER: In this paper, discover the reasons why you should be considering an SAP upgrade to improve enterprise resource planning (ERP) and how to get started. Learn about new features of the latest SAP release as well as the technical advances and new technologies available to you. Posted: 01 Nov 2011 \| Published: 27 Oct 2011 TOPICS: Business Process Management \| Business Processes \| ERP \| ERP Software \| SAP (Product) \| Software \| Software Selection \| Software Upgrades

Collaboration One of the Fundamental Engines of Lean Initiatives - Avoiding the Eighth Deadly Waste sponsored by TANDBERG, now part of Cisco WHITE PAPER: This white paper details best practices for implementing video communication into an organization and highlights a number of companies that have successfully done so. Posted: 14 Mar 2008 \| Published: 01 Jan 2008 TOPICS: Best Practices \| Business Processes \| Collaboration \| Manufacturing \| Supply Chain Management

Collaborative and Comprehensive: A Bold New Look for Global Sourcing sponsored by Accenture WHITE PAPER: This paper explores challenges and opportunities inherent in the global sourcing movement and provides at least five capabilities to be mastered if an organization is to achieve world-class status in the sourcing approaches and management techniques. Posted: 26 Jun 2008 \| Published: 01 Sep 2007 TOPICS: Business Processes \| Change Management \| Collaboration

Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth sponsored by Oracle Corporation WHITE PAPER: E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach. Posted: 26 Apr 2011 \| Published: 26 Apr 2011 TOPICS: CRM \| CRM Best Practices \| CRM Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service \| Customer Service Best Practices \| eCommerce \| eCommerce Services

Common BI and ETL Process Management Pain Points and How to Handle Them sponsored by Cisco Systems, Inc. WEBCAST: This webcast discusses the most common BI and ETL process management pain points experienced by BI operations staff as well as strategies for addressing them. Learn how to face process issues, design processes that are efficient and resistant to common problems, and learn real-life examples of successful implementations. Posted: 29 Apr 2010 \| Premiered: May 13, 2010, 14:00 EDT (18:00 GMT) TOPICS: Business Intelligence \| Business Performance Management \| Business Process Management \| Business Process Modeling \| Business Processes \| Data Management \| Database Management \| ETL (Software)

Compliance in the Corporate World How Fax Server Technology Minimizes Compliance Risks sponsored by OpenText WHITE PAPER: This white paper explores the potential compliance related benefits to adopting fax server technology. Posted: 11 Apr 2012 \| Published: 11 Apr 2012 TOPICS: Business IT Alignment \| Business of Information Technology \| Business Process Management \| Compliance Audits \| Compliance Best Practices \| Document Imaging \| Document Management \| Documentation \| Fax Equipment \| Fax Formats \| Fax Machines \| Fax Server Hardware \| Fax Software \| Risk Management

Computer Weekly - 8 May 2012: The changing face of retail IT sponsored by ComputerWeekly.com EZINE: In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now. Posted: 07 May 2012 \| Published: 08 May 2012 TOPICS: Cloud Computing \| eCommerce \| eCommerce Services \| eCommerce Software \| Governments \| Mobile Device Management \| Oracle (Product) \| Retail Trade Industry \| SaaS business intelligence \| Web Development

Computer Weekly 1 November 2011: Read this week's issue of the UK's leading technology publication, with the latest news, analysis and opinion for IT managers sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, we examine the IT challenges facing retailers in a world of multi-channel shopping; our latest Buyer's Guide looks at upgrading from Windows XP to Windows 7 as XP approaches the time Microsoft ceases support; and we kick-off this year's search for the most influential people in UK IT. Download the new issue now. Posted: 31 Oct 2011 \| Published: 28 Oct 2011 TOPICS: eCommerce \| IT Management \| IT Services \| Windows 7 \| Windows XP \| Wireless Computing

Computer Weekly 15 November 2011: Read this week's issue of the UK's leading technology publication, with all the latest news, analysis and opinion for IT managers sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, we hear from Visa Europe CIO Steve Chambers on the technology behind the credit card transactions that retailers rely on. We examine the challenges facing the government's G-Cloud project; and we ask how Microsoft will cope when customers no longer want to purchase software licences. Download the new issue now. Posted: 14 Nov 2011 \| Published: 11 Nov 2011 TOPICS: Cloud Computing \| eCommerce \| Enterprise Applications Software \| IT Services \| Operating Systems \| Security \| Server Virtualization \| Windows

Configuration and Change Management for IT Compliance and Risk Management sponsored by Tripwire, Inc. WHITE PAPER: This white paper discusses key issues surrounding configuration management and compliance, such as the IT department's need to lower costs, increase management flexibility and control, and increase responsiveness to business needs and requirements. Posted: 08 Jan 2009 \| Published: 01 Nov 2007 TOPICS: Business Processes \| Change Management \| Configuration Management \| Hardware \| Infrastructure Management \| IT Departments \| ITIL \| Risk Management \| Software

Connectivity and Integration E-Book sponsored by IBM EBOOK: In today’s unpredictable economy, it is more vital than ever to know your business processes and understand how you can gain a competitive edge. Read this e-book and see how IBM’s suite of solutions can simplify work processes and provide you with unrivaled connectivity and seamless integration. Posted: 07 Mar 2011 \| Published: 07 Mar 2011 TOPICS: Business Process Management \| Business Process Management Software \| Business Processes \| Cloud Computing \| ESB \| SOA \| SOA Governance \| Software as a Service \| WebSphere

Controlling High Fraud Risk of International Transactions iovation Reputation Services sponsored by iovation, Inc. WHITE PAPER: Iovation has pioneered a technology for online fraud screening. This white paper examines how e-Commerce businesses can fight online fraud without turning away business based on the geographic locations of customers. Posted: 13 Oct 2008 \| Published: 01 May 2007 TOPICS: Authentication \| Authorization \| Data Encryption \| Data Encryption Software \| eBusiness \| eCommerce \| Fraud \| Fraud Detection \| Identity Theft \| International Law \| Transaction Processing Services

Core Data Services: Basic Components for Establishing Business Value sponsored by Pitney Bowes Business Insight WHITE PAPER: Standardizing data management practices when developing the enterprise architecture lowers risk and increases consistency; Organizational trust in the data simplifies application development. This paper explores how a set of value-added data services can reduce operational costs, increase efficiency and improve the quality of enterprise data. Posted: 11 Jan 2010 \| Published: 11 Jan 2010 TOPICS: Business Processes \| Data Governance \| Data Integration \| Data Management \| Data Profiling \| Data Quality \| Data Stewardship \| Enterprise Architectures \| Information Management \| Routing

Court Case Management from IBM sponsored by IBM WHITE PAPER: Read this paper to learn how advanced case management solutions from IBM can help assist organizations in a wide array of case management scenarios. Posted: 28 Mar 2011 \| Published: 28 Mar 2011 TOPICS: Business Process Automation \| Business Process Management \| Business Process Management Software \| Business Processes \| Data Management \| Data Management Software \| Enterprise Content Management \| Enterprise Content Management Software \| Unstructured Data

Creating a BPM center of excellence sponsored by Oracle Corporation EGUIDE: This article introduces the concept of a BPM center of excellence (CoE), sometimes called a BPM competency center, and offers tips for launching one. Posted: 07 Oct 2011 \| Published: 07 Oct 2011 TOPICS: Application Monitoring \| Applications Management \| Business Process Management \| Business Process Modeling \| Business Processes \| Content Management \| Data Management

Creating and managing value-driven product portfolios sponsored by IBM WHITE PAPER: The product portfolio decisions you make today will determine whether your company is relevant tomorrow. To increase the chances of marketing a successful product, organizations must deliver products and services to the consumers they value the most, and they must provide those deliverables when their consumers want them. Read on to learn more. Posted: 24 Jul 2009 \| Published: 23 Jun 2009 TOPICS: Business Intelligence \| Business Processes \| Portfolio Management (IT Management) \| Product Development \| Product Life Cycles \| Product Management \| Project Management \| Project Portfolio Management

Cricket Communications Turns to Splunk for Assuring Automated Service Management sponsored by Splunk WHITE PAPER: Keeping up with a quickly expanding business is difficult if you do not have the right tools. Read on to learn how Cricket Communications handled its growing business' operations with an enterprise application, data and operational management system. Posted: 10 Feb 2012 \| Published: 09 Feb 2012 TOPICS: Business Activity Monitoring \| Business Intelligence \| Business Performance Management \| Business Process Automation \| Business Process Management \| Business Process Management Software \| Business Processes \| Data Analytics

Critical Technologies for Compliance and Risk Management sponsored by Siperian, Inc. WHITE PAPER: Due to the financial meltdown in the mortgage-backed securities industry, new compliance requirements will be implemented. Read this paper to find out how organizations can ensure compliance with stricter regulations and manage risk appropriately so the business does not slip into non-compliance resulting in negative publicity or punitive fines. Posted: 20 Feb 2009 \| Published: 20 Feb 2009 TOPICS: Business Processes \| Compliance (Finance) \| Compliance Best Practices \| Government Agencies (U.S.) \| Gramm-Leach-Bliley Act \| Master Data Management \| Regulatory Compliance \| Risk Management \| Web Content Management

Cross-Channel Commerce: A Consumer Research Study sponsored by Oracle Corporation WHITE PAPER: The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers. Posted: 25 Apr 2011 \| Published: 25 Apr 2011 TOPICS: Channel Management \| Consumer Market \| Customer Profiles \| Customer Satisfaction \| Customer Self-Service \| eCommerce \| eCommerce Services \| Online Shopping

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VCOMMERCE DEFINITION (continued): … Coined by Nuance Communications, Menlo Park, CA, (www.nuance.com), which founded, along with others, the V-Commerce Alliance to promote a framework for this service. V-Commerce uses speech recognition to allow voice transactions such as an order or query to be made over the phone, via a PC using the Internet or any other audio-enabled device that communicates with a network. Although it has a limited, specialized vocabulary for recognition, it implies much more than just saying "yes" or "no" or pronouncing a number.Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

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