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ALSO CALLED: Dedicated Lines
DEFINITION: A dedicated line is a telecommunications path between two points that is available 24 hours a day for use by a designated user (individual or company). It is not shared in common among multiple users as dial-up lines are. A dedicated line can be a physical path owned by the user or rented from a telephone company, in which case it is called a leased line. A synonym is nonswitched line (as opposed  … 
Definition continues below.
Leased Line Services Reports
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IT Service Optimization Maturity Assessment
sponsored by TeamQuest Corporation
RESOURCE: Access this maturity assessment and find out where your IT organization ranks on the maturity scale. Receive immediate results and tips for moving to the next level.
Posted: 25 Jun 2015 | Published: 25 Jun 2015

TeamQuest Corporation

ITIL® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

Keep Yourself Secure from Growing Cyber-Threats
sponsored by Hewlett-Packard Limited
WHITE PAPER: In this infographic, discover what you can do to stay safe in an increasingly dangerous cyber landscape, including increasing proactivity in your security strategy and partnering with security services.
Posted: 21 May 2015 | Published: 21 May 2015

Hewlett-Packard Limited

Logistics Company Leverages 3 ITSM Tools to Increase Process Speeds
sponsored by Matrix42
CASE STUDY: Access this case study to see how a leading logistics service provider leveraged 3 IT service management (ITSM) tools in a single portal without interrupting its mission-critical IT services during the integration.
Posted: 10 Jul 2015 | Published: 31 Dec 2013

Matrix42

Magic Quadrant for Communications Outsourcing and Professional Services, Worldwide
sponsored by Dimension Data
ANALYST REPORT: This Magic Quadrant, published on March 3rd, 2010 and authored by Eric Goodness, examines 17 vendors of IT services for business communications systems worldwide. Use it to find the right providers for your needs related to communications-centric managed service and outsourcing relationships or project-based professional services engagements.
Posted: 18 Mar 2010 | Published: 16 Mar 2010

Dimension Data

Making the Most of DR Product Sales and Services
sponsored by Datto, Inc.
WHITE PAPER: Because backup disaster recovery (BDR) technology only reveals its value when things don't go as planned, it can be a tricky sell for IT services firms. Read this white paper to learn a four-step process for engaging clients on this topic and effectively selling them DR/BC products and services.
Posted: 01 Feb 2013 | Published: 01 Feb 2013

Datto, Inc.

Managed Service Provider Attributes Growth to the ConnectWise Community
sponsored by ConnectWise
CASE STUDY: Growing an IT Services business in an unstable economy is challenging, but for one MSP, the key to success was the right partnership and business support from a group of peers. See how Wisconsin-based ITConnexx leveraged the ConnectWise Community and the PSA platform to transform their business from break-fix to managed services.
Posted: 30 Oct 2013 | Published: 30 Oct 2013

ConnectWise

Managed Services Pricing Guide (USD)
sponsored by Solarwinds N-able
WHITE PAPER: This white paper reviews the managed service provider market and provides specific pricing structures so that you can start to build monthly recurring revenue. Read more to learn how you can make the transition to a more stable service structure.
Posted: 24 Mar 2015 | Published: 24 Mar 2015

Solarwinds N-able

Managing the Madness of Mobility
sponsored by Sprint
EBOOK: For too long, high buy-in costs, time-consuming management tasks, and rigid, inflexible data plans have stopped businesses from empowering their employees with the latest productivity-boosting wireless. This e-book highlights a new model for mobility-as-a-service, and details several of its benefits.
Posted: 31 Jul 2015 | Published: 31 Jul 2015

Sprint

Mobile Apps Stores
sponsored by ComputerWeekly.com
ANALYST BRIEF: Juniper Research analyses the growing market for mobile apps in this report extract.
Posted: 09 Mar 2012 | Published: 09 Mar 2012

ComputerWeekly.com

IT Service Assurance: Achieve proactive IT operations
sponsored by BMC-Accenture
WHITE PAPER: This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential.
Posted: 22 Aug 2011 | Published: 22 Aug 2011

BMC-Accenture

IT Service Excellence
sponsored by BMC-Accenture
WHITE PAPER: This white paper provides insight into the relationship between service management and performance. Discover the key attributes of service excellence and the results you can achieve by implementing a lifecycle-based approach.
Posted: 11 Aug 2011 | Published: 11 Aug 2011

BMC-Accenture

IT Service Management Case Study: Making The Transition From On Premises To SaaS With BMC
sponsored by BMC Software
WHITE PAPER: This exclusive case study covers a company that took their outdated ITSM tools and used SaaS to improve their organization.
Posted: 20 Dec 2013 | Published: 06 Mar 2013

BMC Software

IT Service Management: Lay the foundation for reliable IT operations and support
sponsored by BMC-Accenture
WHITE PAPER: As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential.
Posted: 19 Aug 2011 | Published: 19 Aug 2011

BMC-Accenture

ITIL: The building blocks of an ITSM strategy
sponsored by FrontRange Solutions Inc.
EGUIDE: Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations.
Posted: 09 Jan 2012 | Published: 06 Jan 2012

FrontRange Solutions Inc.

ITSM: Connecting Service Desk Operations to IT Strategies
sponsored by IBM
EGUIDE: This expert e-guide examines the changes that ITIL and IT service management are bringing to your IT departments
Posted: 27 May 2014 | Published: 27 May 2014

IBM

Keep Users Happy by Integrating IT Operations and IT Support
sponsored by BMC Software, Inc.
WHITE PAPER: This white paper discusses the need to bridge the gap between sides of an IT staff and how it can help a business.
Posted: 08 Oct 2013 | Published: 09 Oct 2012

BMC Software, Inc.

Keeping Service Desk Simple
sponsored by Nimsoft, Inc.
WEBCAST: Access this informative webcast to learn about an innovative service desk technology that was designed to simplify service desk processes and alleviate the common issues associated with legacy service desk systems.
Posted: 11 Jul 2012 | Premiered: Jul 1, 2012

Nimsoft, Inc.

Key Points When Considering a Videoconferencing Platform/Manufacturer
sponsored by LifeSize
WHITE PAPER: There are key points to consider when looking for a videoconferencing system. As independent Telecommunications and IT consultants, what we do is to evaluate various products and systems. Check out this paper to learn more about what to should consider when selecting a videoconferencing system, including cost, technology, features, and service. ´╗┐
Posted: 08 Mar 2011 | Published: 08 Mar 2011

LifeSize

Learning to Compete: IT's Next Transformation
sponsored by EMC
WHITE PAPER: This white paper demonstrates how IT leaders can compete for the business of their stakeholders. Read now to learn how to look, act and deliver IT services in the same manner as the providers competing for your internal customers.
Posted: 26 Jul 2013 | Published: 13 Mar 2013

EMC

Leveraging Mobility to Drive Productivity and Provide a Superior IT Service Experience
sponsored by CA Technologies.
WHITE PAPER: This exclusive whitepaper details six ways to introduce mobility into IT service management.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

CA Technologies.

Managed VDI Services & WaaS: What they mean to IT Leadership
sponsored by Dell, Inc.
WEBCAST: Cloud is an enabler to this transformation. Find out why the majority of IT leaders expect cloud to help them innovate, not just save money.
Posted: 14 Aug 2014 | Premiered: Jul 15, 2014

Dell, Inc.

Mass Personalization: How relevance engines are revolutionizing mass communications
sponsored by xMatters, Inc.
WHITE PAPER: Mass personalization eliminates the need to send the same message en masse at the same time. By reducing communication “noise,” mass personalization enables recipients to focus on what’s relevant to them at the moment that it matters. Read this paper to find out more.
Posted: 08 Sep 2010 | Published: 08 Sep 2010

xMatters, Inc.

Meeting the Exploding Demand for New IT Services
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper details how IT must shift in the face of new technology trends in order to keep their end-users productive and happy.
Posted: 16 Jun 2014 | Published: 16 Jun 2014

BMC Software, Inc.

MicroScope April 2014: A special issue covering the information security market
sponsored by MicroScope
EZINE: A special issue covering the opportunities for resellers selling security, and advice on the use of social media.
Posted: 11 Apr 2014 | Published: 14 Apr 2014

MicroScope
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LEASED LINE SERVICES DEFINITION (continued): … A dedicated line is a telecommunications path between two points that is available 24 hours a day for use by a designated user (individual or company). It is not shared in common among multiple users as dial-up lines are. A dedicated line can be a physical path owned by the user or rented from a telephone company, in which case it is called a leased line. A synonym is nonswitched line (as opposed to a switched or dial-up line).
Leased Line Services definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary

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