Infomediaries White Papers ( Information Intermediaries ) Software Downloads, Definition and Webcasts

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May 23, 2013

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Infomediaries
ALSO CALLED: Information Intermediaries DEFINITION: An infomediary is a Web site that provides specialized information on behalf of producers of goods and services and their potential customers. The term is a composite of information and intermediary. The advent of the Web has made possible quick 24-hour access to information databases that previously were not available. Gathering these information aggregates and adding services to them is now the … Definition continues below.
Infomediaries Reports
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Seven Steps to Next-Gen Managed IT Services Success sponsored by N-able Technologies WHITE PAPER: Review the seven steps for developing innovative, next-gen managed IT services. Learn how to rethink and redesign your business model to leverage emerging technologies, enhance service offerings and grow your managed service business. Posted: 17 Apr 2013 \| Published: 17 Apr 2013 TOPICS: Channel Management \| IT Management \| IT Outsourcing Services \| IT Service Management \| IT Services \| Managed Security Services Providers

SFR Business Team Launches Cloud Services in Record time with Complete HP Platform sponsored by Hewlett-Packard Limited CASE STUDY: French telecom operator SFR wanted to accelerate business growth through new service offerings in order to stay ahead of their competition. To achieve their goal they enlisted the help of HP's Cloud Systems. Read this case study to find out why SFR chose HP and uncover the benefits they have realized since moving to the cloud. Posted: 17 Aug 2012 \| Published: 17 Aug 2012 TOPICS: Cloud Computing \| IT Services \| Systems Integration \| Systems Integration Services \| TCO

SHI International Pioneering Data Center Design for Cloud Services sponsored by Hewlett-Packard Limited CASE STUDY: IT services provider, SHI International, needed to find a way to build new data centers to host cloud computing services. This case study illustrates how they leveraged HP's capabilities to create a scalable, manageable, on-demand computing facility. Posted: 17 Aug 2012 \| Published: 17 Aug 2012 TOPICS: Cloud Computing \| Cloud Management \| IT Services

SmartCloud Control Desk: IBM Consolidates and Advances Its IT Service Management Offerings sponsored by IBM WHITE PAPER: This EMA analyst report explores the latest service management tools and technologies and examines the influence of the cloud, convergence and consumerization on the ITSM market. Posted: 02 May 2013 \| Published: 02 May 2013 TOPICS: Cloud Computing \| Cloud Management \| IT Management \| IT Management Services \| IT Service Management \| IT Services

SMB Case Study: Private Cloud Infrastructure Fosters Agility, Drives Business sponsored by VMware, Inc. CASE STUDY: Hear from CIO of Seven Corners Inc., George Reed, as he shares his cloud success story. Follow this organization as they implement their cloud initiatives to gain real-world advice for effectively deploying the cloud. Posted: 18 Apr 2013 \| Published: 18 Apr 2013 TOPICS: Cloud Computing \| Cloud Management \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Centers \| IT Management \| IT Service Management \| IT Services \| Public Cloud \| Public cloud computing

Software Education Series Part One: A Guide to Service Catalogues sponsored by Cherwell WHITE PAPER: This white paper offers key insight into how you can create a service catalogue, and even provides an easy-to-use service catalogue template. Read now to learn why a properly implemented service catalogue will not only benefit your business, but your customers as well. Posted: 25 Jan 2013 \| Published: 23 Jan 2013 TOPICS: CIOs \| IT Best Practices \| IT Consulting Services \| IT Infrastructure \| IT Management \| IT Management Services \| IT Outsourcing Services \| IT Service Management \| IT Services \| Service Creation Tools \| Service Level Management

Special Report on Steria sponsored by ComputerWeekly.com WHITE PAPER: This 5 page special report from Computer Weekly gives you the facts on Steria, its strategy, products and services and reviews its financial performance. Posted: 14 Sep 2012 \| Published: 14 Sep 2012 TOPICS: Applications Management \| Applications Management Software \| Business Process Outsourcing \| Cloud Computing \| Consulting Services Industry \| IT Infrastructure \| IT Services \| Open Source \| Open Source Software \| Oracle (Product) \| Outsourcing \| Public Sector \| SAP (Product) \| Security \| Systems Integration \| Systems Integration Services \| Testing

SPRINT Enables Intelligent Enterprise sponsored by Hewlett-Packard Company CASE STUDY: Every CIO would like to improve IT services and streamline service desk processes. Access this case study to learn how the IT department at Sprint Nextel Corporation did just that, reducing service desk incidents from 300 to 45 and slashing critical events by 20%. Posted: 06 Feb 2012 \| Published: 01 Nov 2011 TOPICS: Application Performance Management \| Application Performance Management Software \| IT Management \| IT Service Centers \| IT Service Management \| IT Services \| ITIL

Succeed in the cloud with service lifecycle management sponsored by Hewlett-Packard Company WHITE PAPER: This paper shows that by accelerating the adoption and widening the footprint of service lifecycle management, IT can turn cloud into an opportunity to transition smoothly into a new world of hybrid delivery. It also presents five actions senior IT management can take to expedite this transition with minimal risk and disruption. Posted: 01 Mar 2013 \| Published: 01 Mar 2013 TOPICS: Business of Information Technology \| Business Process Automation \| Business Process Management \| Business Process Outsourcing \| Cloud Computing \| Cloud Management \| IT Asset Management \| IT Best Practices \| IT Departments \| IT Industry \| IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Service Management \| IT Services \| ITIL

Survive™ Disaster Recovery Square One Children’s Center Case Study sponsored by Industrial Defender WHITE PAPER: This case study discusses a private non-profit's bounce back from a devastating tornado and includes a breakdown of the survival timeline - from twister touchdown to the DR service provider welcoming displaced employees into their office so payroll could be processed on time. Posted: 15 Mar 2013 \| Published: 15 Mar 2013 TOPICS: Backups \| Data Recovery \| Data Replication \| Disaster Recovery \| Disaster Recovery Planning for Virtual Environments \| IT Services

SWISSCOM CORPORATE CUSTOMERS GET CHOICE OF MANAGED CLOUD OR ON-PREMISES UNIFIED COMMUNICATIONS sponsored by Hewlett-Packard Limited WHITE PAPER: Read this whitepaper as it discusses a real world case study of a large corporation who utilized managed services to improve their IT by unifying communications and portal environments for easier collaboration, and also offering easier and secure access to latest versions of desktop solutions. Posted: 07 Sep 2012 \| Published: 31 Jul 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management \| IT Management Services \| IT Outsourcing Services \| IT Service Management \| IT Services \| Platform as a service

Technology Industry Survey 2012 sponsored by ComputerWeekly.com WHITE PAPER: This exclusive research reveals what IT professionals really think about technology, their employers, and their careers. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Best Practices \| IT Consulting Services \| IT Industry \| IT Management \| IT Services \| IT Workforce

Technology Industry Survey2012 sponsored by ComputerWeekly.com WHITE PAPER: Whether it is an inappropriate ‘tweet’, an internetsecurity scandal or a story of the fastest growingcompany in the world, technology, be it for theright or wrong reasons, has become regular frontpagenews.This survey aims to give a snapshot of thetechnology industry from the inside. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Best Practices \| IT Departments \| IT Infrastructure \| IT Management \| IT Services

Technology solutions from HP Enterprise Services drive continued success of Everest Funeral Planning sponsored by Hewlett-Packard Limited WHITE PAPER: Read this white paper to learn how one developing organization designed a solution platform to leverage the latest in technology advances in cloud computing for an innovative, technology-enabled business model. Discover how they transformed an industry through vision and technology. Posted: 10 Aug 2012 \| Published: 31 May 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| IT Systems

The Business Value of the HP Proactive Insight Experience sponsored by HP India WHITE PAPER: Check out this resource that presents next-generation technologies that can help you to optimize IT operations in complex environments. Posted: 09 Apr 2013 \| Published: 31 Jan 2013 TOPICS: IT Asset Management \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Management Services \| IT Services

The Changing Role of the CIO sponsored by Hewlett-Packard Limited PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more. Posted: 28 Nov 2012 \| Published: 28 Nov 2012 TOPICS: CIOs \| IT Agents \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Service Management \| IT Services \| IT Spending

Service Catalog and the CMDB: Partner in Improving IT Service Quality and Controlling Costs sponsored by Enterprise Management Associates (EMA) WHITE PAPER: In this informative research report, noted ITSM expert Hank Marquis discusses the benefits of considering the Service Catalog and the CMDB as partners that work together to improve IT service quality, control IT costs, and align IT with the.. Posted: 09 Aug 2007 \| Published: 01 May 2007 TOPICS: Best Practices \| CMDB \| IT Service Management \| IT Services \| IT Systems \| Network Configuration Management

Staying Aloft in Tough Times: Why Smart, Innovative Businesses are Turning to Cloud Computing sponsored by IBM WHITE PAPER: As IT budgets continue to be stretched, cloud computing is enabling CIOs to do more with less. Virtualization, standardization and other fundamental features of cloud computing are lowering the cost of IT, simplifying IT service management and accelerating service delivery. Posted: 23 Jul 2010 \| Published: 15 Apr 2009 TOPICS: Business Management \| Cloud Computing \| IT Service Management \| IT Services \| Service Level Management \| Virtualization Security

Strategies for Managing Social Networking & Personal Web Use in the Workplace sponsored by Total Defense WHITE PAPER: Access to Web content in the workplace such - as social networking, streaming media and more - has become an increasing issue. This resource explores the risks and challenges of personal Web use as well as presents a business case for enabling appropriate use. View now to uncover key strategies that will help you protect your business. Posted: 14 May 2012 \| Published: 14 May 2012 TOPICS: Acceptable Use Policies \| Internet Services \| Security Management \| Security Policies \| Social Networking \| Web Application Security

Strategies for Profitable Growth: Sap for Professional Services sponsored by SAP America, Inc. WHITE PAPER: With customer demands rising and prices falling, service excellence alone is no longer enough to ensure future growth and profitability. Read this white paper to explore strategies, practices, and tools that can help your business achieve p... Posted: 24 Mar 2008 \| Published: 01 Apr 2005 TOPICS: Business Process Management \| Customer Satisfaction \| Financial Management \| IT Services \| Knowledge Management \| Market Trends \| Project Management \| ROI \| SAP (Product)

Succeeding with Proactive IT with ASG's metaCMDB sponsored by ASG Software Solutions WHITE PAPER: This paper outlines the maturity steps involved in the progression towards proactive Business Service Management (BSM) and explains how ASG's metaCMDB helps secure its seamless adoption. Posted: 22 Feb 2010 \| Published: 22 Feb 2010 TOPICS: Business Service Management \| Business Service Management Software \| CMDB \| IT Management \| IT Service Management \| IT Services \| ITIL \| Metadata \| Metadata Standards

SysAid IT Success Story: LG Electronics, Canada sponsored by SysAid Technologies Ltd CASE STUDY: This case study examines how LG Electronics deployed a new helpdesk solution that allowed them to manage, monitor, and prioritize all of their IT tasks on one powerful platform. Posted: 06 Sep 2012 \| Published: 06 Sep 2012 TOPICS: Help Desks \| IT Best Practices \| IT Departments \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services \| ITIL \| Service Level Management

The Advantage of Service Provider Cloud Solutions vs. Do-It-Yourself (DIY) Internal Cloud Computing Strategies sponsored by SAVVIS WHITE PAPER: Few technological innovations have garnered as much broad-based attention as the idea of Cloud Computing, which promises faster access to more powerful processing capabilities and application functionality at a fraction of the cost of traditional on-premise systems and software. Posted: 02 Feb 2011 \| Published: 02 Feb 2011 TOPICS: Cloud Computing \| IT Infrastructure \| IT Services \| ROI \| SaaS business intelligence \| TCO

The Business Value of Deploying WebSphere Portal in a SOA Environment sponsored by IBM Software Group WHITE PAPER: A survey from Morgan Stanley of FORTUNE 1000 CIOs indicates that portals are at the top of technology spending priorities, learn how to achieve a successful portal strategy deployed in an SOA environment. Posted: 26 Feb 2006 \| Published: 01 Jan 2005 TOPICS: Application Integration \| Business IT Alignment \| Business Process Management \| Composite Applications Software \| IT Infrastructure \| Portals \| SOA \| Web Development \| WebSphere

The Busy IT Pros Guide to Vulnerability Management: Top 5 Tips for Avoiding Preventable Attacks sponsored by Lumension WHITE PAPER: Many businesses suffer attacks because they leave their endpoints unpatched and insecurely configured. Protecting every aspect of your organizations valuable information is an essential part of the security process. This white paper provides five tips for avoiding preventable attacks and creating a comprehensive vulnerability management plan. Posted: 17 Jul 2012 \| Published: 29 Feb 2012 TOPICS: Endpoint Security \| IT Managers \| IT Services \| Security \| Security Best Practices \| Security Management \| Security Systems \| Security Threats \| Vulnerability Assessments \| Vulnerability Management

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INFOMEDIARIES DEFINITION (continued): … business of companies like the Thomas Register of Manufacturers that can bring a base of information from the print medium to the Web. Perhaps more importantly as infomediaries are Web sites that are gathering, organizing, and linking to the new information and services that is being added to the Web. Infomediaries can be divided into those intended for consumers and those intended for businesses. Any consumer e-commerce site that provides information as well as an order form could be classed as an infomediary. However, the term is more frequently used to refer to sites that offer information …
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