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Enhanced Messaging Service

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ALSO CALLED: EMS, Messaging Services
DEFINITION: Enhanced Messaging Service (EMS) is an adaptation of the Short Message Service (SMS) that allows users to send and receive ring tones and operator logos, as well as combinations of simple media to and from EMS-compliant handsets. Because EMS is based on SMS, it can use SMS Centers (SMSCs) the same way that SMS does. EMS works on all Global System for Mobile communications (GSM) networks (widely used  … 
Definition continues below.
Enhanced Messaging ServiceReports
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Capacity Planning in your Software-Defined Data Center
sponsored by nlyte Software
VIDEO: This webinar will provide a brief overview of the SDDC (including virtualization of servers, storage and networking) and then will focus on the expanded role of critical facilities and its coordination with IT service management in the SDDC.
Posted: 12 Aug 2014 | Premiered: 17 Sep 2013

nlyte Software

Carhartt's Service Automation Solves Onboarding New Retailers Process
sponsored by ServiceNow
CASE STUDY: This exclusive case study explores the service automation solution a leading work wear retailer used to speed up its paperwork processing.
Posted: 15 Sep 2014 | Published: 15 Sep 2014

ServiceNow

Case Study SAIT Polytechnic
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This white paper introduces a solution that streamlines and automates student and staff support across different teams and service desks.
Posted: 21 Jul 2014 | Published: 18 Jul 2014

FrontRange Solutions Inc.

Case Study University of North Texas
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This white paper introduces an ITSM solution that utilises the cloud, and eliminates the pain points of traditional infrastructure management.
Posted: 21 Jul 2014 | Published: 21 Jul 2014

FrontRange Solutions Inc.

Case study: Beam Global Spirits & Wine Manages Global IT Support With Just Six Agents
sponsored by FrontRange Solutions Inc.
CASE STUDY: This brief case study explains how the right service and support software strategy enabled Beam Global Spirits & Wine to efficiently manage global IT support – all with just six agents. Read on now to learn more.
Posted: 01 Jul 2013 | Published: 01 Jul 2013

FrontRange Solutions Inc.

Case Study: How Liverpool FC and Alexandra Palace successfully rolled out Wi-Fi
sponsored by Xirrus
EGUIDE: This expert e-guide examines two recent wireless case studies. Inside, learn how Liverpool FC and Alexandra Palace each navigated the challenges of Wi-Fi deployment and reaped the rewards of wireless.
Posted: 15 Aug 2013 | Published: 15 Aug 2013

Xirrus

Case study: How the NEC gained high-density Wi-Fi coverage
sponsored by Xirrus
WEBCAST: This video case study explores how the right Wi-Fi solution has allowed the National Exhibition Centre (NEC) – an event and conference venue with 2.1 million annual visitors – to provide wireless connectivity to thousands of concurrent heavy-bandwidth users.
Posted: 01 Aug 2013 | Premiered: Mar 4, 2013

Xirrus

CaseBank Technologies Optimizes IT Service Management
sponsored by Citrix
WHITE PAPER: This case study discusses the challenge of turning a help desk into a service desk based on ITIL.
Posted: 10 Sep 2014 | Published: 15 Apr 2014

Citrix

Chasing and Attaining the Goal of Zero Downtime
sponsored by SUSE
RESEARCH CONTENT: In this expert resource, explore the findings of a recent research report on how successful organizations are identifying causes of downtime and attempting to achieve "zero downtime."
Posted: 31 Aug 2014 | Published: 30 Aug 2014

SUSE

Choosing a Competitive Cloud Backup Solution for Service Provider Success
sponsored by Asigra
WHITE PAPER: This informative guide explores an effective cloud backup solution for managed service providers.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Asigra

CIO Leadership Forum: CIOs Reveal Today's Top 3 Imperatives
sponsored by ServiceNow
WHITE PAPER: This whitepaper covers the growing importance of IT to organizations and the need to turn the department into a business enabler.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

ServiceNow

Cisco Global Cloud Index Q&A
sponsored by Cisco Systems, Inc.
WHITE PAPER: This whitepaper is a Q&A about the Cisco cloud index that will give you a full understanding of how it works and how you can use it to help you run your data center.
Posted: 11 Dec 2013 | Published: 11 Dec 2013

Cisco Systems, Inc.

CA Virtualization Management Solution Brief
sponsored by CA Technologies.
PRODUCT LITERATURE: CA Virtualization Management solutions provide integrated end-to-end management, business-driven automation and security. As such, CA facilitates virtualization's promise of cost reduction and efficiency gains through consolidation, standardization and lower energy consumption, which drive better business outcomes.
Posted: 20 Nov 2009 | Published: 20 Nov 2009

CA Technologies.

Calcasieu Parish Schools Case Study: Connecting 21st Century Classrooms
sponsored by Dell, Inc.
CASE STUDY: Read this case study to learn how Calcasieu Parish schools doubled its purchasing power and improved student access and learning proficiency with Dell netbooks.
Posted: 02 Jul 2010 | Published: 01 Dec 2009

Dell, Inc.

Can a Technology Service Provider Really Enable Your Business Success?
sponsored by All Covered
WHITE PAPER: Technology service providers address IT challenges by providing technical oversight, IT accountability and continuity within the infrastructure. Learn how partnering with a technology service provider can satisfy the IT needs of your business.
Posted: 04 Sep 2007 | Published: 28 Aug 2007

All Covered

Capturing the Potential of the Cloud 
sponsored by IBM
WHITE PAPER: This paper will discuss how cloud is helping enterprises, governments and industries around the globe meet their current challenges through key value drivers.
Posted: 13 Oct 2010 | Published: 15 Sep 2010

IBM

CentraStage Chosen by London Grid for Learning to Manage 2,500 Schools Across the Capital
sponsored by CentraStage
CASE STUDY: This brief case study explores the success of IT management and remote support technology helped one organization deliver secure and effective IT services to their users.
Posted: 11 Mar 2014 | Published: 11 Mar 2014

CentraStage

CentraStage Endpoint Management
sponsored by CentraStage
WEBCAST: This brief video explores one company's solution to endpoint management and how it can help managed service providers offer round-the-clock visibility of their endpoints
Posted: 11 Mar 2014 | Premiered: Jan 14, 2014

CentraStage

Challenges & Strategies for UK Annuity Providers
sponsored by Wipro Technologies
WHITE PAPER: This white papers talks about the challenges facing the UK annuity market and the strategies that can be taken by the product providers to meet them. The paper also talks about how Wipro can partner with providers to tap the opportunities present in the marketplace.
Posted: 13 May 2009 | Published: 11 May 2009

Wipro Technologies

Change the Way IT Delivers Value to the Business
sponsored by CA Technologies.
WEBCAST: In this comprehensive webcast, learn how you can measure, manage, and consistently deliver reliable services to your customers. Hear from a panel of six IT experts as they discuss how the increased focus on improving customer experience is impacting IT, as well as best practices and challenges to overcome in the transformation.
Posted: 14 Jan 2014 | Premiered: Jan 14, 2014

CA Technologies.

CIO Decisions Ezine Volume 6: Managing for Efficiency and Effectiveness
sponsored by CIO Decisions
EZINE: Midmarket CIOs are always under the gun to enhance IT and business alignment, and to show how their organization is continually growing more efficient and responsive to business needs. IT Service Management aims to make both happen.
Posted: 13 Apr 2009 | Published: 10 Apr 2009

CIO Decisions

CIO Insights: Fortifying ITIL and Change Management Strategies for Business Benefit
sponsored by FrontRange Solutions Inc.
EGUIDE: This expert e-guide provides tips and tactics to help you fortify your IT Infrastructure Library (ITIL) framework in order to achieve significant IT and business benefits. Also inside, count down four ways that you can improve your change management strategy.
Posted: 08 Jul 2013 | Published: 08 Jul 2013

FrontRange Solutions Inc.

CIO Tips for Seeing the ITIL Light
sponsored by FrontRange Solutions Inc.
EGUIDE: CIOs often struggle to understand how the IT Infrastructure Library (ITIL) framework can be beneficial to their organization. This expert e-guide will help make the business case for ITIL adoption, providing an overview of the monetary benefits of ITIL as well as tips for viewing ITIL technology in a friendlier light.
Posted: 08 Jul 2013 | Published: 08 Jul 2013

FrontRange Solutions Inc.

Cisco 2800 Series Integrated Services Routers
sponsored by Cisco Systems, Inc.
HARDWARE LISTING: The Cisco 2800 Series features the ability to deliver multiple high-quality simultaneous services at wire speed up to multiple T1/E1/xDSL connections.
Posted: 28 Feb 2008 | Published: 01 Jan 2007

Cisco Systems, Inc.

Cisco® ONE: Traffic Visualization and Control
sponsored by Cisco Systems, Inc.
WHITE PAPER: This resource explores how Cisco ONE's traffic visualization and control capability can help service providers visualize traffic end-to-end across the network and respond to unpredictable network capacity demands quickly, easily, and efficiently.
Posted: 26 Jun 2013 | Published: 30 Apr 2013

Cisco Systems, Inc.
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ENHANCED MESSAGING SERVICE DEFINITION (continued): …  in Europe and increasingly available elsewhere). If a message is sent to a phone that is not EMS-capable, the recipient will still receive the text portion of the message.EMS users can integrate text, melodies, pictures, sounds, and animations to enhance the expressive power of messages that are limited by the display constraints of mobile devices. Message senders can use images, sounds, and animation they download from an online library or create images and sounds directly on the phone. EMS is an open standard developed by the Third Generation Partnership Project (3GPP), a mobile telecommunications … 
Enhanced Messaging Service definition sponsored by SearchMobileComputing.com, powered by WhatIs.com an online computer dictionary

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