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Dark Fiber Services

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ALSO CALLED: Dark Fiber, Fibre
DEFINITION: Dark fiber is optical fiber infrastructure (cabling and repeaters) that is currently in place but is not being used. Optical fiber conveys information in the form of light pulses so the "dark" means no light pulses are being sent. For example, some electric utilities have installed optical fiber cable where they already have power lines installed in the expectation that they can lease the infrastructure  … 
Definition continues below.
Dark Fiber ServicesReports
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Select the Right Cloud-Based ITSM Solution
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper features a three step approach for finding the right Software-as-a-Service IT service management approach for your organization.
Posted: 21 Mar 2014 | Published: 20 Mar 2013

BMC Software, Inc.

Show the Value of IT with a Comprehensive Service Catalogue
sponsored by ServiceNow
WHITE PAPER: This white paper details the importance of a well-crafted service catalog for showing the value of IT to organization decision makers.
Posted: 02 Dec 2013 | Published: 02 Dec 2013

ServiceNow

Solution Spotlight: Data Center Systems Management Software Follows CRM into SaaS
sponsored by IBM
EGUIDE: This expert e-guide will show you how Software-as-a-Service and IT service management can help you with systems management on a budget.
Posted: 17 Apr 2014 | Published: 17 Apr 2014

IBM

Solution Spotlight: The Benefits of an ITSM Implementation
sponsored by IBM
EGUIDE: This expert e-guide will help you put an effective IT service management implementation plan into effect.
Posted: 03 Apr 2014 | Published: 03 Apr 2014

IBM

Special Report on Cisco
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This special nine-page report from Computer Weekly, updated for 2014, analyses the challenges facing Cisco, its financial performance, the services it offers, its place in the IT market and its future strategy.
Posted: 17 Jan 2014 | Published: 17 Jan 2014

ComputerWeekly.com

Special Report on Steria
sponsored by ComputerWeekly.com
WHITE PAPER: This 5 page special report from Computer Weekly gives you the facts on Steria, its strategy, products and services and reviews its financial performance.
Posted: 14 Sep 2012 | Published: 14 Sep 2012

ComputerWeekly.com

Strategic Server Refresh with IBM® System x®
sponsored by IBM and Intel.
WHITE PAPER: This white paper demonstrates the value of keeping your servers up to date with refresh and upgrades.
Posted: 14 Apr 2014 | Published: 18 Jun 2013

IBM and Intel.

Take the Fast-Track to the Benefits of Cloud Computing
sponsored by HP and Intel
WHITE PAPER: This whitepaper covers the transformation of IT to IT-as-a-Service that comes with cloud computing and a solution that can get you there.
Posted: 30 Dec 2013 | Published: 30 Dec 2013

HP and Intel

Take Your ITSM Strategy to the Stratosphere
sponsored by SearchCIO.com
EBOOK: In the age of self-provisioning, some CIOs may wonder whether their role is about to go the way of the dinosaur. But the CIOs and experts we spoke to for this SearchCIO handbook on IT service management delivery say otherwise -- in fact, they argue, the movement toward self-service IT makes the CIO more relevant than ever.
Posted: 06 Sep 2013 | Published: 06 Sep 2013

SearchCIO.com

Taking A User-Centric Approach to IT
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper covers a solution that will help you deliver a more mobile, social and user-centric approach to IT.
Posted: 21 Mar 2014 | Published: 21 Mar 2014

BMC Software, Inc.

Scalable and Intelligent Content Delivery for Fixed and Mobile Networks
sponsored by Juniper Networks, Inc.
WHITE PAPER: Service providers are striving to deliver online video with efficiency and quality while still seeking ways to control both OpEx and CapEx and creating new revenue opportunities. Read this paper to learn about the efficient delivery of video and Web content services at lower cost and with a high quality end user experience.
Posted: 16 Mar 2010 | Published: 16 Mar 2010

Juniper Networks, Inc.

Seeing the Big Picture: A Corporate Guide to Better Decisions through IT
sponsored by SAP America, Inc.
WHITE PAPER: Executives at small and midsize companies are making critical business decisions every day based on the information available to them. This information can come from a variety of sources: opinions from peers and colleagues; a personal sense of intuition or business judgment; or data derived internally or externally to the organisation.
Posted: 28 Sep 2009 | Published: 28 Sep 2009

SAP America, Inc.

Selling Solutions: How to Use the Pain Chain to Sell Technical Solutions
sponsored by ConnectWise
WHITE PAPER: This resource explores selling solutions for IT service providers. Learn about what a Pain Chain is, how it works, and how to use it as a successful sales strategy. When used correctly, the Pain Chain becomes a useful tool that can help strengthen your relationship with your clients.
Posted: 03 Jan 2012 | Published: 03 Jan 2012

ConnectWise

Serena Service Manager
sponsored by SERENA Software, Inc.
WHITE PAPER: This white paper gives an overview of the IT service management (ITSM) market and provides criteria for for successful vendor assessment and product implementation.
Posted: 10 Aug 2011 | Published: 31 Jul 2011

SERENA Software, Inc.

Service Catalog and the CMDB: Partner in Improving IT Service Quality and Controlling Costs
sponsored by Enterprise Management Associates (EMA)
WHITE PAPER: In this informative research report, noted ITSM expert Hank Marquis discusses the benefits of considering the Service Catalog and the CMDB as partners that work together to improve IT service quality, control IT costs, and align IT with the..
Posted: 09 Aug 2007 | Published: 01 May 2007

Enterprise Management Associates (EMA)

Service Management: Taking Business to the Next Level
sponsored by LabTech Software
EGUIDE: In this e-guide, gain essential knowledge of recent developments around IT services. Read on to learn why success entails more than delivering snazzy services, and why enterprise architects are working to bring SOA and master data management (MDM) efforts together.
Posted: 30 Aug 2013 | Published: 30 Aug 2013

LabTech Software

Shenzhen Telecom
sponsored by Pitney Bowes Group 1 Software
CASE STUDY: Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
Posted: 01 Jul 2008 | Published: 01 Jul 2008

Pitney Bowes Group 1 Software

Smart Metering - Enabling Greater Energy Efficiency
sponsored by Alcatel-Lucent
WHITE PAPER: Smart metering is increasingly being seen as a tool through which regulators and network operators will be able to shape electricity demand patterns in the future.
Posted: 06 May 2008 | Published: 01 Jan 2007

Alcatel-Lucent

SOA Governance and Test Update
sponsored by IBM
EGUIDE: In this E-Guide, readers will hear from experts in the space (including well-known David Linthicum) around SOA governance and its relationship with lightweight, flexible enterprise architecture.
Posted: 09 Oct 2013 | Published: 09 Oct 2013

IBM

Staying Aloft in Tough Times: Why Smart, Innovative Businesses are Turning to Cloud Computing
sponsored by IBM
WHITE PAPER: As IT budgets continue to be stretched, cloud computing is enabling CIOs to do more with less. Virtualization, standardization and other fundamental features of cloud computing are lowering the cost of IT, simplifying IT service management and accelerating service delivery.
Posted: 23 Jul 2010 | Published: 15 Apr 2009

IBM

Strategies for Profitable Growth: Sap for Professional Services
sponsored by SAP America, Inc.
WHITE PAPER: With customer demands rising and prices falling, service excellence alone is no longer enough to ensure future growth and profitability. Read this white paper to explore strategies, practices, and tools that can help your business achieve p...
Posted: 24 Mar 2008 | Published: 01 Apr 2005

SAP America, Inc.

Study Reveals Cloud Expectations, Concerns and Experiences
sponsored by Cisco Systems, Inc.
WHITE PAPER: There is no doubt that cloud computing is changing the IT landscape, but it may also be changing IT's position within business dynamics and objectives. This comprehensive whitepaper presents the findings of a recent survey of IT decision makers on the impact of cloud computing business-wide.
Posted: 12 Nov 2013 | Published: 03 Oct 2013

Cisco Systems, Inc.

Succeeding with Proactive IT with ASG's metaCMDB
sponsored by ASG Software Solutions
WHITE PAPER: This paper outlines the maturity steps involved in the progression towards proactive Business Service Management (BSM) and explains how ASG's metaCMDB helps secure its seamless adoption.
Posted: 22 Feb 2010 | Published: 22 Feb 2010

ASG Software Solutions

SysAid IT Success Story: LG Electronics, Canada
sponsored by SysAid Technologies Ltd
CASE STUDY: This case study examines how LG Electronics deployed a new helpdesk solution that allowed them to manage, monitor, and prioritize all of their IT tasks on one powerful platform.
Posted: 06 Sep 2012 | Published: 06 Sep 2012

SysAid Technologies Ltd

Tableau and Intelligent Capital Allocation for Wireless Telecom Infrastructure
sponsored by Tableau Software
CASE STUDY: In this case study learn how FiberTower Corporation used Tableau's "visual analysis" to find and implement an application that simplified the analysis of optimal capital investments.
Posted: 30 Jul 2008 | Published: 01 Jan 2007

Tableau Software
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DARK FIBER SERVICES DEFINITION (continued): … Dark fiber is optical fiber infrastructure (cabling and repeaters) that is currently in place but is not being used. Optical fiber conveys information in the form of light pulses so the "dark" means no light pulses are being sent. For example, some electric utilities have installed optical fiber cable where they already have power lines installed in the expectation that they can lease the infrastructure to telephone or cable TV companies or use it to interconnect their own offices. To the extent that these installations are unused, they are described as dark."Dark fiber service" is service provided by local exchange carriers (LECs) for the maintenance of optical fiber transmission capacity between customer locations in which the light for the fiber is provided by the customer rather than the LEC.
Dark Fiber Services definition sponsored by SearchNetworking.com, powered by WhatIs.com an online computer dictionary

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