7 trends shaping the future of digital customer service

Did you know just 1 in 5 people rate their digital experience of large multinational organizations as excellent?

There is clearly a long way to go when it comes to creating positive experiences with digital customer service. But the good news is, customers know what they want. In fact, according to PwC, consumers say they would leave a platform they now frequent if there is an alternative that better protects their data.

Tap into this infographic to learn how you can more effectively manage customer touchpoints across all of your business channels, including 7 trends that are shaping the future of digital customer service.

Vendor:: 8x8
Posted:: Feb 10, 2023
Published:: Feb 10, 2023
Format:: HTML
Type:: Infographic

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