Develop multichannel experience for a new kind of customer

Multichannel marketing allows customers to have conversations at their convenience and use the channels that make the most sense to them.

Making it easier for customers to get in touch can boost both sales and customer satisfaction. But there are so many channels available, so which ones should you focus on?

Access this expert handbook to learn how to determine which communication channels to harness to effectively and easily reach customers. Explore new methods of multichannel marketing, which can help you pinpoint the first steps to a successful multichannel communication strategy.

Vendor:: TechTarget Customer Experience
Posted:: Feb 8, 2021
Published:: Feb 27, 2014
Format:: PDF
Type:: eBook

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