Best Practices in Customer Experience Management

Best Practices in Customer Experience Management

Cover

Customer Experience is based largely in the world of social media where customers engage and interact with brands building customer loyalty and satisfaction. Organizations that understand the importance of social media in customer experience, gain the most insights and efficacy for their campaigns.  

 How can you harness the power of social media to more effectively engage customers foster customer loyalty and drive revenue?

 This expert e-guide offers tips, tricks and best practices for driving social media and CEM success. Read on now to learn more about:

  • Traditional methods of information-gathering
  • The role of social media in providing customer insights
  • The value of automated contact services
  • And more
Vendor:
SearchCRM
Posted:
19 Nov 2013
Published:
19 Nov 2013
Format:
PDF
Length:
11 Page(s)
Type:
eGuide
Language:
English
Already a Bitpipe member? Login here

Download this eGuide!

By submitting your personal information, you agree to receive emails regarding relevant products and special offers from TechTarget and its partners. You also agree that your personal information may be transferred and processed in the United States, and that you have read and agree to the Terms of Use and the Privacy Policy.