sponsored by Oracle Corporation
Posted:  02 Mar 2012
Published:  01 Dec 2011
Format:  PDF
Length:  9  Page(s)
Type:  White Paper
Language:  English
ABSTRACT:

The decision to upgrade to the latest version of an on-premises enterprise software package is never simple. In evaluating the decision, companies should consider not only the costs of upgrading but also the costs of not upgrading.

When the business climate is rapidly changing, a customer relationship management (CRM) solution that can’t keep up is a serious liability.

In this white paper, IT Business Edge explains the key business and technology factors to consider in deciding whether and when to upgrade your CRM system, including the Software-as-a-Service (SaaS) factor.






BROWSE RELATED RESOURCES
CRM | CRM Analytics | CRM Software | Customer Data Integration | Customer Data Management | Customer Service | SaaS business intelligence

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