Experts say CEM technology can build single view of customer

Experts say CEM technology can build single view of customer

Cover

With multiple channel interactions with customers, it's harder than many organizations think to pull all of a customer's information into one clear and concise view.

This tip guide from our editorial team features an article on overcoming single-view issues and how customer experience management (CEM) technologies are a valuable tool for this problem.

Vendor:
Infor CRM
Posted:
24 Jan 2012
Published
24 Jan 2012
Format:
PDF
Length:
4 Page(s)
Type:
eGuide
Language:
English
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