Graydon Nederland BV offers credit information and debt collection services to more than 11,000 clients in the Netherlands and abroad. Graydon previously managed faxing through a dozen fax machines and a mainframe-based electronic fax solution.  Graydon had six employees working full-time to manage faxes. On average, faxing each file took a few minutes, and every employee normally handles 50 to 100 dossiers per day. In an effort to be more efficient Graydon wanted to find a stable platform that could handle a lot of faxes but still allowed them to reduce costs.

This case study explains how Graydon then turned to Open Text to replace their manual and outdated methods with automated fax over IP. Read on to learn how Graydon implemented Open Text Fax Server, RightFax Edition. Continue reading to learn more about the benefits they experienced by switching to Open Text, such as:

• Reduced Costs
• Consolidation of resources
• Employee productivity
• Scalability
• Environmentally friendly digital management