In this whitepaper, Forrester Research initiated work on a research project commissioned by the Oracle Corporation that focused on examining the potential return on investment (ROI) that enterprises may realize by adopting Oracle Enterprise Manager. This study specifically examines the benefits of Oracle Diagnostic Pack and Oracle Tuning Pack for managing applications and Oracle databases.

This study highlights the benefits and costs of deploying the Oracle Enterprise Manager Diagnostic Pack and Tuning Pack across the enterprise of a sample Organization. The findings in this study are, in a large part, based on in-depth interviews conducted with five organizations currently using the Oracle Enterprise Manager Diagnostic Pack and Tuning Pack. The study examines the estimated ROI for the sample Organization and presents the aggregate findings derived from actual customer interviews and analysis as well as Forrester's independent research.