Case study Toast
sponsored by Atlassian
CASE STUDY:
Open up this case study to see how one leading service management vendor was able to help Toast, a point of sale company, gain more visibility into their team’s work, resolve bottlenecks in their processes and accelerate incident resolution times and learn how you can do the same in your organization.
Posted: 02 Feb 2021 | Published: 02 Feb 2021
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Case Study: Keeping the Service Desk Up to Speed with Compliance
sponsored by Serviceaide
WHITE PAPER:
In this case study, find out how BRK, a leading sanitation company in serving over 15 million customers, deployed a new service management platform to keep their service desk up to task.
Posted: 21 Nov 2018 | Published: 21 Nov 2018
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Challenges
sponsored by Momentum Systems
CASE STUDY:
Ector County, Texas had been using a premise-based phone system for over 15 years. As it reached end-of-life, and with communications playing such a vital role in the County’s daily interactions, there was an obligation to implement a centralized, reliable phone system. Download this case study to see how Momentum Telecom became of service.
Posted: 01 Apr 2021 | Published: 01 Apr 2021
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Chapter 13: IT Troubleshooting
sponsored by McGraw Hill
BOOK:
Download this sample chapter from ITF+ CompTIA IT Fundamentals to learn how to approach IT problems using a standard troubleshooting method, how to troubleshoot common computer problems and more.
Posted: 12 Jan 2021 | Published: 12 Jan 2021
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Chapter 15: Working with the Command-Line Interface
sponsored by McGraw Hill
BOOK:
Download this free chapter from ITF+ CompTIA IT Fundamentals to learn how to work with and decipher the command line interface, demonstrate fundamental commands and more.
Posted: 13 Jan 2021 | Published: 13 Jan 2021
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CIO Trends #4
sponsored by ComputerWeekly.com
EGUIDE:
In this e-guide we look at the topics that should be high on the agenda for anyone wanting to stay on top of their game- and the challenges that come with that. Find out what makes a successful IT leader in 2017, from looking outwards to learning lessons from digital transformation, and how to converge IT and digital skills in your organisation.
Posted: 06 Mar 2017 | Published: 06 Mar 2017
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CIO Trends #8: Nordics
sponsored by ComputerWeekly.com
EGUIDE:
In this e-guide we take a look at how digital transformation is shaking up the Nordic region and placing CIOs at the forefront of the social and economic changes that come with it. Norway, Denmark, Sweden and Finland are all heading in the same direction at a pace. This e-guide features an article about each.
Posted: 09 Jan 2019 | Published: 09 Jan 2019
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Building Your Business Case for Best-Practice IT Services Delivery
sponsored by Oracle Corporation
WHITE PAPER:
Read this paper for a discussion of TCO components and complexities, as well as cost analysis and business impacts that companies should consider when building a business case. This paper offers tips for assessing the total cost of ownership in delivering best practices through an in-house IT service delivery model.
Posted: 29 Mar 2010 | Published: 15 Jun 2009
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Business Intelligence Strategies for 4G Operators
sponsored by Sybase, an SAP company
WHITE PAPER:
This paper explores the opportunities and challenges presented by the introduction of services on 4G networks, and examines how a strategic BI implementation can help to transform the services a company provides while managing costs of providing them. It also considers the variety of practical applications of a BI system.
Posted: 12 Nov 2010 | Published: 11 Nov 2010
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Buyer's Guide: Next-Generation Service Management
sponsored by ComputerWeekly.com
EBOOK:
In this comprehensive buyer's guide, our service management experts offer a checklist of considerations for buying next-gen ITSM software.
Posted: 26 Oct 2015 | Published: 26 Oct 2015
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Buyer's Guide: What To Look For In 802.11ac Access Points
sponsored by SearchNetworking.com
EBOOK:
Many enterprises are looking to upgrade their wireless LAN access points (APs) to Gigabit Wi-Fi 802.11ac standards. This essential buyer's guide explores essential 802.11ac features like self-configuration, backwards-compatibility with older APs, dual Gigabit-Ethernet ports for higher throughput, and ease of management.
Posted: 02 Jul 2015 | Published: 02 Jul 2015
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Capturing the Potential of the Cloud
sponsored by IBM
WHITE PAPER:
This paper will discuss how cloud is helping enterprises, governments and industries around the globe meet their current challenges through key value drivers.
Posted: 13 Oct 2010 | Published: 15 Sep 2010
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Case Study: How Liverpool FC and Alexandra Palace successfully rolled out Wi-Fi
sponsored by Xirrus
EGUIDE:
This expert e-guide examines two recent wireless case studies. Inside, learn how Liverpool FC and Alexandra Palace each navigated the challenges of Wi-Fi deployment and reaped the rewards of wireless.
Posted: 15 Aug 2013 | Published: 15 Aug 2013
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Case study: Sicoob avoids USD 1.5 million in annual costs with IBM
sponsored by IBM
CASE STUDY:
This case study reveals how Credit Union System for Brazil (Sicoob), the largest credit union system in Brazil, replaced their existing IT infrastructure with a virtualized Linux landscape, allowing them to avoid USD 1.5 million in annual costs.
Posted: 20 Mar 2014 | Published: 31 May 2013
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CentraStage Chosen by London Grid for Learning to Manage 2,500 Schools Across the Capital
sponsored by CentraStage
CASE STUDY:
This brief case study explores the success of IT management and remote support technology helped one organization deliver secure and effective IT services to their users.
Posted: 11 Mar 2014 | Published: 11 Mar 2014
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CentraStage Endpoint Management
sponsored by CentraStage
WEBCAST:
This brief video explores one company's solution to endpoint management and how it can help managed service providers offer round-the-clock visibility of their endpoints
Posted: 11 Mar 2014 | Premiered: Jan 14, 2014
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Centrica Redefines Customer Relationship with HP Converged Cloud
sponsored by Hewlett-Packard Enterprise
VIDEO:
This video case study covers a cloud-based solution that one organization used in order to eliminate data center downtime and applications that don't work.
Posted: 24 Feb 2014 | Premiered: 24 Feb 2014
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Challenges & Strategies for UK Annuity Providers
sponsored by Wipro
WHITE PAPER:
This white papers talks about the challenges facing the UK annuity market and the strategies that can be taken by the product providers to meet them. The paper also talks about how Wipro can partner with providers to tap the
opportunities present in the marketplace.
Posted: 13 May 2009 | Published: 11 May 2009
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CIO Insights: Fortifying ITIL and Change Management Strategies for Business Benefit
sponsored by FrontRange Solutions Inc.
EGUIDE:
This expert e-guide provides tips and tactics to help you fortify your IT Infrastructure Library (ITIL) framework in order to achieve significant IT and business benefits. Also inside, count down four ways that you can improve your change management strategy.
Posted: 08 Jul 2013 | Published: 08 Jul 2013
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CIO Stories of Driving Digital Transformation in Today's World
sponsored by ServiceNow
EBOOK:
How do CIOs achieve digital transformation? Read this white paper to learn how your organization can unlock its digital potential by gleaning expert insight from leading C-suite executives.
Posted: 22 Oct 2018 | Published: 31 Dec 2018
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CIO Tips for Seeing the ITIL Light
sponsored by FrontRange Solutions Inc.
EGUIDE:
CIOs often struggle to understand how the IT Infrastructure Library (ITIL) framework can be beneficial to their organization. This expert e-guide will help make the business case for ITIL adoption, providing an overview of the monetary benefits of ITIL as well as tips for viewing ITIL technology in a friendlier light.
Posted: 08 Jul 2013 | Published: 08 Jul 2013
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Cisco 2800 Series Integrated Services Routers
sponsored by Cisco Systems, Inc.
HARDWARE LISTING:
The Cisco 2800 Series features the ability to deliver multiple high-quality simultaneous services at wire speed up to multiple T1/E1/xDSL connections.
Posted: 28 Feb 2008 | Published: 01 Jan 2007
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Cisco Global Cloud Index Q&A
sponsored by Cisco Systems, Inc.
WHITE PAPER:
This whitepaper is a Q&A about the Cisco cloud index that will give you a full understanding of how it works and how you can use it to help you run your data center.
Posted: 11 Dec 2013 | Published: 11 Dec 2013
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Cisco® ONE: Traffic Visualization and Control
sponsored by Cisco Systems, Inc.
WHITE PAPER:
This resource explores how Cisco ONE's traffic visualization and control capability can help service providers visualize traffic end-to-end across the network and respond to unpredictable network capacity demands quickly, easily, and efficiently.
Posted: 26 Jun 2013 | Published: 30 Apr 2013
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Citrix Mobile Solutions Bundle - Product Overview
sponsored by Citrix Systems, Inc.
WHITE PAPER:
Read on and learn more about an integrated approach to mobile device management that can provide comprehensive IT control and policy enforcement while empowering end-user productivity via beautifully delivered mobile applications.
Posted: 14 Jun 2013 | Published: 06 Jun 2013
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