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ALSO CALLED: CI, eBusiness Intelligence, BI, EBI, Enterprise Business Intelligence, Competitive Intelligence, Business Knowledge
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Business Intelligence Reports
1 - 25 of 2014 Matches Previous Page  |  Next Page
Take a Walk Through the Omnichannel Bank of the Future
sponsored by Samsung Electronics
RESOURCE: In this article, explore the banks of the future, and uncover how banks plan to use AI to leverage mobile devices and wearables to make in-branch banking more personalized efficient, and effective by 2030.
Posted: 22 Mar 2019 | Published: 13 Nov 2018

Samsung Electronics

Hot Vendors in Dynamic Experience Management
sponsored by Contentstack
WHITE PAPER: In this white paper, discover how businesses can improve their online customer experience through the use of dynamic experience management (DXM), and explore how to leverage intelligent technologies to better understand buyer behavior, and build successful CX strategies online.
Posted: 21 Mar 2019 | Published: 18 Jun 2018

Business Success Through Digital Document Transformation
sponsored by Conga
WHITE PAPER: In this white paper, discover how an intelligent automated document generation and management system can help transform your business processes. Explore the benefits of automation, and bring your documents and data together for a modernized document management experience.
Posted: 21 Mar 2019 | Published: 21 Mar 2019


Assessure Systems Uses Big Data and Machine Learning in its Software to Boost Efficiency for Tax Assessors, Revenue for Local Governments
sponsored by Dito
CASE STUDY: Assessure Systems, LLC was seeking to reduce time and costs associated in the verification of the homestead exemption process - a labor-intensive process spread across various records and jurisdictions. Read this case study to find out how big data and machine learning helped them overcome this hurdle.
Posted: 20 Mar 2019 | Published: 31 Dec 2018


Using Site Search for Accessible Learning: Case Study
sponsored by Algolia
CASE STUDY: In this case study, uncover how online learning platform, Coursera, broke free from search restraints and elevated their search UX with Algolia search software.
Posted: 20 Mar 2019 | Published: 20 Mar 2019


Using intelligent search for CX optimization: Case Study
sponsored by Algolia
CASE STUDY: In this case study, explore how Algolia redesigned WW's user experience through a comprehensive analysis of WW's programs, platforms, and technologies to deliver a personalized CX through search technology.
Posted: 20 Mar 2019 | Published: 20 Mar 2019


Insights on the State of Digital Transformation: Conga Survey
sponsored by Conga
WHITE PAPER: In this survey from Conga, uncover new insights into how Salesforce users manage contracts and data. Explore why an increasing number of Salesforce users are turning to AI, and discover the role of quality data and transformative technologies in digital transformation initiatives.
Posted: 20 Mar 2019 | Published: 31 Dec 2017


Documents Make Digital Transformation a Reality
sponsored by Conga
WHITE PAPER: In this white paper, explore how documents form the connective tissue of a successful business, and discover how an intelligent document management system can help businesses streamline and strengthen their digital transformation initiatives.
Posted: 20 Mar 2019 | Published: 31 Dec 2017


The Future of Model Risk Management for Financial Services Firms
sponsored by SAS
WHITE PAPER: In this white paper, discover how model risk management (MRM) groups are helping banks keep up with evolving regulations, and uncover the 5 essential features of successful MRM. To plan for the future of MRM, download this white paper today, and learn more about the technology fueling your MRM journey.
Posted: 19 Mar 2019 | Published: 31 Dec 2016


Improve Your Customer Experience with Modernized Field Service Management
sponsored by ServiceNow
EBOOK: In this e-book, discover how to transform your field service management strategy to a customer service success. Learn how to deliver an effortless, personalized experience to your customers, and uncover 6 field service best practices to improve CX.
Posted: 19 Mar 2019 | Published: 31 Dec 2018


Best Practices in Transaction Monitoring Scenario Threshold Tuning and Model Verification
sponsored by SAS
WHITE PAPER: How can your bank lower the cost of compliance? In this white paper, discover the analytic techniques responsible for reducing the costs of compliance within AML banking programs, and explore how implementing a process of periodic model verification, threshold tuning, and validation, can optimize your banks AML compliance standards.
Posted: 18 Mar 2019 | Published: 31 Dec 2017


Get smarter about BI/analytics
sponsored by
EGUIDE: In this e-guide, read more about what it takes for organisations to be successful in BI/analytics, how some ASEAN countries are addressing the analytics skills gap and examples of organisations that have successfully tapped analytics to better understand user behaviour and predict the future.
Posted: 18 Mar 2019 | Published: 18 Mar 2019

Enhancing AML Efficiency and Effectiveness with AI
sponsored by SAS
RESEARCH CONTENT: In this research report from Celent, get a better understanding of AI, machine learning, and robotic process automation's use in the financial sector, and discover how banks are using these technologies to deliver significant improvements in their anti-money laundering (AML) programs.
Posted: 15 Mar 2019 | Published: 10 Jul 2018


Artificial Intelligence for Business Documents and Contracts
sponsored by Conga
WHITE PAPER: How is machine learning, robotic process automation, and natural language processing creating intelligent contract management solutions? In this white paper, explore the how an AI-infused document management platform can help maximize your business potential, and explore your software options with Conga's AI-infused contract management solutions.
Posted: 15 Mar 2019 | Published: 15 Mar 2019


Digitally Transform Customer Service Management
sponsored by ServiceNow
EBOOK: Choosing the right customer service platform can be complex, which is why ServiceNow looped together 5 best practices to help you make the right decision. Download this e-book to uncover expert tips and discover why self-service, automation, and multi-channel support are essential for your next customer service platform.
Posted: 14 Mar 2019 | Published: 31 Dec 2018


Business Analytics 2019: Move Beyond Pretty Pictures into a World of Trusted Data and AI-Powered Insights
sponsored by IBM
RESOURCE: Many modern BI vendors are working on adding an AI offering. Read this guide to find out which product has successfully integrated AI into their tools.
Posted: 13 Mar 2019 | Published: 13 Mar 2019


2019 Global Data Management Research
sponsored by Experian
RESEARCH CONTENT: How do businesses gain control over their most valuable asset? Experian's 2019 global data management research uncovers 3 key trends surrounding data management practices that contribute to this overarching question. Read on for more information from the 2019 report.
Posted: 12 Mar 2019 | Published: 12 Mar 2019


Want to be a Data-Driven Organization?
sponsored by Zaloni
WHITE PAPER: Explore this white paper to better understand what a modern data architecture platform looks like, and what you need to do to successfully build a data platform that provides data management, governance and self-service.
Posted: 12 Mar 2019 | Published: 12 Mar 2019


Virgin Trains Streamlines Processes with ServiceNow to Transform the Rider Experience
sponsored by ServiceNow
CASE STUDY: Virgin Trains was looking to transform their rail experience by delivering a consistently positive customer experience. In this case study, discover how Virgin Trains successfully transformed their customer experience with ServiceNow, and decide if a customer service platform from ServiceNow is right for you.
Posted: 11 Mar 2019 | Published: 11 Mar 2019


Zendesk Research: Customer Self-Service
sponsored by Zendesk
RESEARCH CONTENT: 67% of consumers prefer helping themselves to speaking with a customer service agent, according to Zendesk. In this research report, explore how self-service is changing the way customer service operates, and discover how a customer self-service strategy that hinges on mobility can help improve your customer service experience.
Posted: 11 Mar 2019 | Published: 11 Mar 2019


Why you Need AI in your Enterprise Content Strategy
sponsored by Box
EBOOK: The explosion of content — especially unstructured content — is an opportunity and an obstacle for every business today. In this e-book, discover how AI can help organizations manage, illuminate, and extract valuable insight from unstructured content, and learn how Box can help launch your enterprise content management strategy to success.
Posted: 07 Mar 2019 | Published: 07 Mar 2019


Better Contact Center Reporting: Two Routes to Improving Analytics to Drive Key Business Objectives
sponsored by ShoreGroup
RESOURCE: As the contact center landscape changes, so too must the reporting and analytics solutions that drive decision-making and performance management. In this industry brief, discover the two routes available for contact centers looking to innovate their analysis and reporting capabilities, and decide which path is best for your business.
Posted: 07 Mar 2019 | Published: 31 Dec 2018


An Ongoing Challenge for AI/ML in the Traditional Enterprise: Getting Data to the Cloud
sponsored by Immuta, Inc
RESOURCE: Businesses are reluctant to move their data into the cloud, and eager to implement cloud-based AI—so what's the problem? In this article, discover how your cloud-based AI can be rendered useless without the proper cloud-based data, and learn how to embrace true data analytics from the cloud.
Posted: 05 Mar 2019 | Published: 30 Jan 2019

Immuta, Inc

Six Best Practices to Ignite the Customer Experience with IoT
sponsored by SAS
EBOOK: Wouldn't you love to know what your customers wanted before they reached your business? With the Internet of Things (IoT), businesses no longer need to wonder—they have the ability to know. Get started building your IoT strategy for improved CX with advice from this e-book, and discover the 6 best practices you'll need along the way.
Posted: 05 Mar 2019 | Published: 05 Mar 2019


The Real-Time and Predictive Commerce Playbook
sponsored by SAS
EBOOK: In this e-book, discover how predictive and real-time analytics are helping businesses deliver better customer experiences, and learn how to get started with your real-time and predictive analytics implementation strategy.
Posted: 05 Mar 2019 | Published: 05 Mar 2019

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