Working Groups White Papers, Software Downloads, Definition and Webcasts

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Working Groups
DEFINITION: A group of people who work under a charter to achieve a certain goal. Most working groups have a finite lifetime. That is, once a working group has achieved its goal, it disbands. There is no official membership for a working group. Unofficially, a working group member is somebody who is on that working group's mailing list; however, anyone may attend a working group meeting.
Working Groups Reports
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Configuration Management for Virtual and Cloud Infrastructures sponsored by ComputerWeekly.com WHITE PAPER: The top seven things to consider when managing configuration for virtual and cloud infrastructures. Posted: 25 Oct 2011 \| Published: 19 Jan 2011 TOPICS: Cloud Management \| Cloud Storage Services \| Configuration Management \| Virtual Communities \| Virtualization Security

Don't panic! The definitive guide to IT troubleshooting sponsored by TechTarget RESOURCE: Applications composed of microservices in containers on distributed resources hardly look like their monolithic ancestors from just a few years ago. Yet, no matter the architecture, IT operations support must quickly identify and rectify any problems in production. Open this guide for best practices on monitoring for container-based applications. Posted: 23 Apr 2020 \| Published: 23 Apr 2020 TOPICS: Help Desk Management \| IT Agents \| Troubleshooting

IT jobswatch – trends in media IT recruitment sponsored by ComputerWeekly.com WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by media organisations is up by 1.8%. This is the sixth consecutive quarter that has seen higher demand. Posted: 20 Oct 2011 \| Published: 15 Mar 2011 TOPICS: IT Agents \| IT Consulting Services \| IT Industry \| IT Service Centers \| IT Workforce

Palo Alto Networks rockets resiliency by transforming IT sponsored by ServiceNow WEBCAST: Problem management is an IT service management process that follows the life cycle of underlying service problems. In this webinar, learn how Palo Alto simplified problem management processes using digital workflows and automation, and how you can do the same at your organization. Posted: 09 Nov 2020 \| Premiered: Nov 9, 2020 TOPICS: IT Agents \| IT Asset Management Software \| IT Auditing \| ITIL

Real World Stories of IT Admin Heroes sponsored by Pure Storage WHITE PAPER: Check out this compendium of case studies to see 7 shining examples of everyday IT admin heroes as they use Pure Storage to help their organizations simplify and transform operations for mission-critical databases, virtualized environments, and analytics with all-flash and NVMe. Posted: 21 Aug 2020 \| Published: 21 Aug 2020 TOPICS: Data Management \| Data Storage \| IT Agents \| IT Industry \| IT Management \| IT Managers \| IT Workforce \| Solid State Disks \| Solid State Storage \| Storage Architectures \| Storage Industry \| Storage Infrastructure

Secure IT Asset Disposition: Achieving Business Value While Mitigating Risks sponsored by Iron Mountain WHITE PAPER: The risks of not having an IT asset disposition (ITAD) solution are substantial.Download this white paper for advice on how to dispose of old IT equipment successfully while achieving security, compliance, and environmental goals. Posted: 23 Jul 2020 \| Published: 23 Jul 2020 TOPICS: IT Agents \| IT Asset Management \| IT Asset Management Software \| IT Best Practices \| IT Departments

Solution Spotlight: Creating a Strong Customer Experience Management Strategy sponsored by SearchCRM EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more. Posted: 05 Dec 2012 \| Published: 05 Dec 2012 TOPICS: Collaboration \| Communications Systems \| Contact Center Management \| Customer Loyalty \| Customer Profiles \| Customer Satisfaction \| Customer Service \| IT Agents \| IT Departments

A Guide to Utilizing Virtualization in a Disaster Recovery Strategy sponsored by Dell EMC and Microsoft EGUIDE: In this expert E-Guide, brought to you by SearchServerVirtualization.com and Dell, you will discover the steps essential for effectively integrating server virtualization into your disaster recovery strategy. Posted: 20 Apr 2009 \| Published: 20 Apr 2009 TOPICS: Business Continuity Planning \| Desktop Management \| Disaster Recovery \| Integrated Threat Management \| Server Virtualization \| Server Virtualization Software \| Virtual Communities \| Virtual Offices \| Windows \| Windows Security

CA Automation Suite Paves the Way for Cloud sponsored by CA Technologies WHITE PAPER: This white paper describes how virtualisation and cloud initiatives are creating new types of management challenges across physical and virtual data centre environments. Continue reading to learn more. Posted: 13 Dec 2010 \| Published: 01 Oct 2010 TOPICS: Cloud Computing \| Data Center Infrastructure Efficiency \| Data Center Management \| IT Infrastructure \| Server Provisioning \| Server Virtualization \| Virtual Communities

Collaboration solutions: Solutions for small and medium business sponsored by IBM RESOURCE CENTER: Check out this IBM resource center to identify collaboration software solutions specifically geared towards small and medium-sized businesses. Posted: 18 Feb 2009 \| Published: 18 Feb 2009 TOPICS: Collaboration \| Intellectual Property \| Messaging Software \| SMBs \| Software Selection \| Unified Messaging Systems \| Videoconferencing Systems \| Virtual Communities \| Virtual Offices \| VPN

Delivering IT to the Virtual Workforce sponsored by Citrix WHITE PAPER: Uncover the four key requirements of workshifting, the technologies needed to achieve them, and the solutions that can provide these capabilities to your organization. Posted: 13 Aug 2013 \| Published: 30 Jun 2011 TOPICS: Applications Management \| Data Center Design \| Data Center Networking \| Data Security \| Mobile Workers \| Network Appliances \| Network Architectures \| Network Design \| Network Infrastructure \| Network Management \| Network Performance \| Network Security \| Network Traffic Management \| Networking \| Networking Hardware \| Remote Offices \| Remote Users \| ROBO \| Server Consolidation \| Virtual Communities \| Virtual Desktop Infrastructure \| Virtual Offices \| Workforce Management Software \| Workforce Planning

Driving Collaboration Efficiency - H.264 High Profile sponsored by Polycom, Inc. WEBCAST: Polycom continues bringing leading-edge, standards-based technologies to visual communication. This is an advantage that resonates across all applications and industries. View this webcast to learn how Less Delivers Much More! Posted: 15 Sep 2010 \| Premiered: Sep 15, 2010 TOPICS: Network Management Software \| Project Management Software \| Teleconferences \| Teleconferencing Services \| Videoconferences \| Videoconferencing Standards \| Videoconferencing Systems \| Virtual Communities \| Web Conferences \| Web Conferencing Services

E-Book: Knowing what to virtualize in Oracle environments, and how to do it sponsored by VMware, Inc. EBOOK: Read this e-book to learn how to start a virtualization project, determine if your production database is ready to run in a virtualized environment, and decode the often complex licensing and support policies around virtualization technologies. Posted: 08 Mar 2011 \| Published: 08 Mar 2011 TOPICS: Database Management \| Database Performance Management \| Databases \| Oracle (Product) \| Server Virtualization \| Virtual Communities \| VMware

Essential Deployment Tips: Oracle Databases on VMware vSphere 4 sponsored by VMware and Intel TECHNICAL ARTICLE: This paper provides the essential tips necessary to successfully deploy Oracle on VMware virtual infrastructure to enable database administrators (DBAs) to meet their performance and availability goals. Posted: 14 Oct 2010 \| Published: 14 Oct 2010 TOPICS: Database Administrators \| Database Management \| Database Performance Management \| Database Server Software \| Oracle (Product) \| Virtual Communities \| VMware \| VMware ESX \| VMware Server

Future Network Market Vision Emphasizes the Edge sponsored by Limelight Networks, Inc. EGUIDE: In this expert guide, Tom Nolle, President of CIMI Corporation will uncover two network market truths, and how they impact network operators' infrastructure and profits. Posted: 12 Dec 2016 \| Published: 07 Dec 2016 TOPICS: Network Appliances \| Network Applications Software \| Network Architectures \| Network Best Practices \| Network Infrastructure \| Network Management \| Virtual Appliance \| Virtual Communities \| Virtual Desktop Infrastructure

Gartner Middle East CIO Leadership Forum sponsored by Gartner WHITE PAPER: Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice. Posted: 28 Jan 2011 \| Published: 28 Jan 2011 TOPICS: CIOs \| Information Technology Professionals \| IT Agents \| IT Management \| IT Service Management \| Vendor Selection \| Vendors

IBM DeveloperWorks sponsored by IBM SOFTWARE DOWNLOAD: The Internet provides great opportunities for networking and learning – and IT is no different. Register now for developerWorks and create your profile for access, not only to articles, webcasts and software downloads, but also a wealth of other IT professionals. Posted: 09 Jun 2011 \| Premiered: 09 Jun 2011 TOPICS: Collaboration \| Professional Organizations \| Social Networking \| Software Development Tools

IDC MarketScape: Worldwide Desktop Virtualization Vendor Analysis sponsored by Citrix WHITE PAPER: This IDC study assesses the capability and business strategy of 11 vendors in the client virtualization market. Posted: 25 Nov 2013 \| Published: 25 Nov 2013 TOPICS: Client-Server Architectures \| Client-Server Development Tools \| Desktop Virtualization \| Virtual Communities \| Virtual Desktop Infrastructure

IT Connects Customers to Brands sponsored by Cisco Systems, Inc. VIDEO: Paul Gillin, author of three social media marketing books, reveals how CIOs are becoming the designated guardians of intellectual property. As the use of social media tools grows, Gillen recommends how a CIO can stay in front of the widespread access and create enhanced customer experiences. Posted: 16 Aug 2010 \| Premiered: 16 Aug 2010 TOPICS: Blogs \| CIOs \| Customer Interaction Services \| Customer Service \| Security \| Social Networking \| Virtual Communities

Learn to Save on SAP Operational Costs with a Virtualized Environment sponsored by HP Novell EGUIDE: According to AMR Research, more and more customers are saving on SAP operational costs this year with SAP infrastructure projects and virtualizing SAP applications. Read this e-guide and learn to identify areas of potential SAP savings as well as the best way to virtualize your SAP environments. Posted: 28 Feb 2011 \| Published: 28 Feb 2011 TOPICS: Applications Management \| Database Management \| ERP \| Hardware Virtualization \| Infrastructure Management \| Operating Systems \| Server Consolidation \| Server Virtualization \| Virtual Communities

Oxilion Deploys Red Hat Enterprise Virtualization to Keep Customers Satisfied sponsored by Red Hat. WHITE PAPER: Access this white paper to discover a new virtualization platform with cloud capabilities that delivers flexibility, scalability and cost requirements to virtual data centers. Posted: 16 May 2011 \| Published: 16 May 2011 TOPICS: Cloud Computing \| Data Center Management \| Enterprise \| Enterprise Applications Software \| Enterprise Search Software \| Virtual Communities \| Virtualization Security

Presentation Transcript: Driving Collaboration Efficiency - H.264 High Profile sponsored by Polycom, Inc. PRESENTATION TRANSCRIPT: Polycom continues bringing leading-edge, standards-based technologies to visual communication. This is an advantage that resonates across all applications and industries. Read this transcript to learn how Less Delivers Much More! Posted: 27 Sep 2010 \| Published: 27 Sep 2010 TOPICS: Network Management Software \| Project Management Software \| Teleconferences \| Teleconferencing Services \| Videoconferences \| Videoconferencing Standards \| Videoconferencing Systems \| Virtual Communities \| Web Conferences \| Web Conferencing Services

Project Management for the Modern Age sponsored by Citrix Online UK EBOOK: This e-book will show you how to implement virtual collaboration tools throughout the life cycle of a project to leverage the benefits of collaboration and partnership. Posted: 07 Sep 2010 \| Published: 07 Sep 2010 TOPICS: Collaboration \| Collaborative Product Development \| Partnerships \| Project Management \| Unified Messaging \| Virtual Communities

Taking on Virtual Agents to Handle Global Smartphone Users sponsored by ConvergeOne EGUIDE: Explore the growing acceptance of virtual agents and find out how Vivino, the world's most downloaded wine app, configured their contact center and improved customer experiences for millions of global smartphone users speaking different languages. Posted: 23 May 2018 \| Published: 23 May 2018 TOPICS: Artificial Intelligence \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| Mobile CRM \| Virtual Communities

The 7 Deadly Skills of The Perfect Employee sponsored by Skillsoft WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied. Posted: 23 Apr 2012 \| Published: 23 Apr 2012 TOPICS: Certification Programs \| eLearning \| Employee Performance Management (EPM) \| IT Agents \| Training \| Training and Educational Services \| Training Software

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