Wireless Communications Association International

WHITE PAPER: Inside, learn about the eight most common mistakes that IT pros make when it comes to monitoring and troubleshooting – and read through takeaways and examples that explain how to tackle them.

Posted: 13 Feb 2019 | Published: 13 Feb 2019

WHITE PAPER: In this IDC paper, experts offer guidance on how to find the right cloud partner to help your organization through the next stages of data center extension. Read on to confront the expansion challenges of cloud-first IT, learn the critical importance of private cloud, and hear from your peers about their cloud-first partner strategies.

Posted: 26 Jun 2017 | Published: 21 Mar 2017

EBOOK: Access this paper to learn more about HCI as a change agent for IT career paths, shifts in responsibilities, and how you can take advantage of these changes to strategically progress your career.

Posted: 19 Feb 2019 | Published: 31 Dec 2018

WEBCAST: Download this brief video with Mark Wyman from Windstream and Chris Menier from Vitria to learn how leading analytics platform Vitria is helping companies—like NSP Windstream—offer a better customer experience by providing accurate data that can be used to support customers, install and troubleshoot services, and do menial day-to-day tasks.

Posted: 02 Nov 2018 | Premiered: Nov 2, 2018

CASE STUDY: A telecommunication service provider wanted to reduce time to revenue by accelerating and optimizing the customer onboarding and quote-to-billprocesses.Find out how they achieved that by implementing ananalytics platform in this case study.

Posted: 21 Mar 2019 | Published: 21 Mar 2019

WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by media organisations is up by 1.8%. This is the sixth consecutive quarter that has seen higher demand.

Posted: 20 Oct 2011 | Published: 15 Mar 2011

WHITE PAPER: As more devices and services consume data, networks must be able to support the seamless, on-demand exchange of data between increasing numbers of providers and locations. In this white paper, find out how you can provide a better CX by modernizing your network with network functions virtualization (NFV).

Posted: 06 Mar 2019 | Published: 06 Mar 2019

EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.

Posted: 05 Dec 2012 | Published: 05 Dec 2012

PODCAST: In this podcast, hear from Vice President of Vitria, Chris Menier, on why taking an integrated approach to AI, big data and IoT, can help ensure successful digital transformation for the Cable/Telco sector by delivering better customer experiences and overcoming the challenges presented by cord-cutting.

Posted: 01 Mar 2019 | Premiered: Mar 1, 2019

ESSENTIAL GUIDE: The UK wholesale and retail sector has the greatest number of jobs with a high chance of automation in the next 10 to 20 years, according to this research by Deloitte.

Posted: 29 Feb 2016 | Published: 29 Feb 2016

WHITE PAPER: To realize a greater return from the change portfolio, read this white paper, which discusses how adopting a Change and Governance Framework will renew IT's ability to become a true engine for driving business growth.

Posted: 25 Jan 2018 | Published: 01 Jan 2018

WHITE PAPER: This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads.

Posted: 15 Nov 2013 | Published: 31 Oct 2013

EZINE: In this week's Computer Weekly, we unveil our list of the 25 most influential women in UK IT, and talk to the winner - Tech City CEO Joanna Shields. We hear from oil giant BP about how it moved to a hybrid cloud environment. And we examine the changing nature of the outsourcing market and what it means for IT managers.

Posted: 08 Jul 2013 | Published: 09 Jul 2013

WHITE PAPER: Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice.

Posted: 28 Jan 2011 | Published: 28 Jan 2011

EZINE: In this issue you will learn about some handy tools and utilities that are helpful to fill in SharePoint functionality gaps.

Posted: 13 Mar 2009 | Published: 13 Mar 2009

WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied.

Posted: 23 Apr 2012 | Published: 23 Apr 2012

WHITE PAPER: This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess.

Posted: 18 Apr 2012 | Published: 18 Apr 2012

PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.

Posted: 28 Nov 2012 | Published: 28 Nov 2012

PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.

Posted: 02 Apr 2013 | Published: 02 Apr 2013