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Maximize Your Collaboration Investment by Choosing the Right Services Approach sponsored by Cisco Systems, Inc. ANALYST REPORT: This IDC Vendor Spotlight reviews Cisco's collaboration services. This paper also reviews IDC research on the overall collaboration market, including unified communications (UC), and looks at the impact and benefits of collaboration services on customers and partners. Posted: 15 Mar 2011 \| Published: 01 Jun 2010 TOPICS: Collaboration \| Internet Email Services \| Teleconferences \| Teleconferencing Services \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Voice Networking

Computer Weekly - 19 November 2019: Is facial recognition happening too fast? sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, as the Information Commissioner calls on police forces to slow down the introduction of facial recognition, we examine the issues. We look at what the use of DevOps methods means for storage strategy. And we talk to Microsoft's global cyber security chief. Read the issue now. Posted: 15 Nov 2019 \| Published: 19 Nov 2019 TOPICS: Artificial Intelligence \| Cybersecurity \| IT Services \| IT Workforce \| Software \| Software Development Methodologies \| Software Development Tools \| Storage Capacity \| Storage Hardware \| Storage Management Services \| Storage Management Software \| Storage Security

Escaping the Traditional Role of IT for Something Better sponsored by ServiceNow EBOOK: Open this whitepaper to learn how IT can escape its traditional role for something bigger with the help of intelligent and automated workflows – freeing up IT's time to focus on value-adding projects rather than manual maintenance tasks. Posted: 10 Oct 2018 \| Published: 10 Oct 2018 TOPICS: Artificial Intelligence \| IT Best Practices \| IT Management \| IT Service Management \| IT Services \| IT Systems

Switch Stories: How 5 Enterprises Left Their Legacy ITSM Behind sponsored by ServiceNow EBOOK: An unorganized and ill-prepared ITSM can bog down many of the processes and tools that keep service delivery running smoothly. Learn how a group of leading companies revaluated their legacy ITSM strategies to deliver increased value to their users and save their businesses money. Posted: 04 Apr 2018 \| Published: 20 Jan 2018 TOPICS: CIOs \| IT Management \| IT Management Services \| IT Managers \| IT Service Centers \| IT Service Management \| IT Services

UK IT Priorities 2019 sponsored by ComputerWeekly.com EGUIDE: The results of our 2019 IT Priorities survey are in, and they show the good news that IT budgets are rising faster than they have for many years. Cloud remains the top spending priority for this year, but IT automation is growing fast as a major investment area. Posted: 27 Feb 2019 \| Published: 27 Feb 2019 TOPICS: Artificial Intelligence \| Backups \| Cloud Backup \| Cloud Computing \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| IT Best Practices \| IT Departments \| IT Industry \| IT Management \| IT Managers \| IT Services \| IT Spending \| Network Security \| SaaS ERP \| Server Virtualization \| Server Virtualization Software \| Surveys \| Windows \| Windows 7

Fortinet SD-Branch Secures the Network Edge at the Branch sponsored by Fortinet, Inc. WHITE PAPER: In this white paper, discover how Fortinet SD-Branch consolidates the network access layer within a secure platform that provides visibility and security to a network and all devices connected. Posted: 14 Aug 2019 \| Published: 14 Aug 2019 TOPICS: IT Industry \| IT Management \| IT Services \| Network Management \| Network Performance \| Network Security \| Networking \| Security \| Security Management

CW Middle East ezine April 2018 sponsored by ComputerWeekly.com EZINE: The Middle East region is on a path, or even fast track, to becoming a global digital hub. But any country or region heading in this direction will have some fundamentals to get right. Posted: 05 Apr 2018 \| Published: 12 Apr 2018 TOPICS: Artificial Intelligence \| Computer Hardware \| Financial Applications Software \| Financial Industry Organizations \| Financial Services \| IT Best Practices \| IT Consulting Services \| IT Industry \| IT Outsourcing Services \| IT Services \| IT Workforce

CW Europe December 2019: Deutsche Bank creates innovation division sponsored by ComputerWeekly.com EZINE: German investment banking giant Deutsche Bank is opening a division focused on innovation as part of its plan to digitise all business operations. Read more details in this edition of CW Europe. Posted: 03 Dec 2019 \| Published: 12 Dec 2019 TOPICS: Artificial Intelligence \| Business Intelligence Software \| Business Management \| Financial Applications Software \| Financial Industry Organizations \| Financial Services \| IT Consulting Services \| IT Governance \| IT Management \| IT Services \| Security \| Security Policies \| Security Threats

Nampa School District's ITSM Success Story sponsored by Serviceaide CASE STUDY: Discover how an underperforming IT Department in Nampa School District turned itself into an exceptional customer service organization with a new service management tool. Posted: 13 Apr 2018 \| Published: 13 Apr 2018 TOPICS: Applications Software \| Customer Self-Service \| Customer Service \| IT Best Practices \| IT Departments \| IT Management \| IT Services \| IT Systems \| Troubleshooting

South African Financial Services Company Gears Up for the Multi-cloud sponsored by Nutanix CASE STUDY: This IDC paper spotlights a South African financial services company that laid the foundation for an effective multi-cloud strategy with hyper-converged infrastructure. Read here for the takeaways. Posted: 14 Feb 2019 \| Published: 31 Dec 2018 TOPICS: Cloud Archive \| Cloud Backup \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| Hybrid clouds \| IT Industry \| IT Infrastructure \| IT Management \| IT Services \| IT Systems \| Public Cloud \| Public cloud computing \| Storage Hardware \| Storage Industry \| Storage Infrastructure \| Storage Management \| Storage Systems

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