15% of customer service interactions will be handled by AI in 2021
sponsored by TechTarget
RESOURCE:
15% of all customer service interactions by 2021 will be handled completely by AI, according to Gartner. As this deadline comes closer, business leaders are facing increasing pressure to adopt digital technology - like self-service platforms. Take a brief multiple-choice survey to access our guide, which examines the benefits and drawbacks of
Posted: 05 Sep 2019 | Published: 04 Feb 2020
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Riding the Fast and Furious Flow of Content
sponsored by Adobe Inc
RESOURCE:
View this article from Adobe to discover how a comprehensive CMS can help your organization streamline its flow of content, improve personalization efforts, and move content at an ever-increasing rate. Plus, review how to build the right foundation for your content, and explore how Adobe Experience Manager can help on your content journey.
Posted: 02 Oct 2019 | Published: 02 Oct 2019
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ECM Software Helps Overcome Content Challenges
sponsored by SearchContentManagement
EBOOK:
ECM software, once limited to document management, has broadened its applications to include records management, web content management, workflow and collaboration. Learn how to evaluate ECM software to see which ones belong in your enterprise information toolkit.
Posted: 09 May 2016 | Published: 02 May 2016
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Websites are Dead. Long Live Digital Presence
sponsored by Limelight Networks, Inc.
WHITE PAPER:
In this resource, learn why the website as you know it is dead, and find guidance to help you engage and interact with customers through your content and build a stronger digital presence.
Posted: 23 Jul 2013 | Published: 31 Oct 2012
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Simple Steps for Improving Content Delivery
sponsored by Limelight Networks, Inc.
WHITE PAPER:
Consult the following informative white paper to uncover a tried and true content performance solution that focuses on middle-mile optimization. Explore the benefits of middle-mile technologies, how real companies are leveraging this kind of acceleration and more.
Posted: 14 Apr 2014 | Published: 14 Apr 2014
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From Top-Line Growth to Bottom-Line Profits: 10 Reasons to Use Automated Web Data Monitoring and Extraction
sponsored by Connotate
WHITE PAPER:
Savvy organizations are turning their attention to the Web, and extracting data and transforming the useful content on websites into valuable business assets. This white outlines 10 proven business benefits that companies have realized by automating this process.
Posted: 26 Nov 2013 | Published: 26 Nov 2013
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Red Hat Storage for Content Clouds
sponsored by Red Hat
WHITE PAPER:
In this white paper, learn how you can meet scalability, cost, complexity, performance, and reliability challenges with the right storage server in place.
Posted: 01 Jul 2014 | Published: 01 Jul 2014
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New rules for WCM tools enhance the search experience
sponsored by SearchContentManagement
EBOOK:
Digital experience requires WCM tools that not only render content across all manner of devices, but also find it in videos, voice and images.
Posted: 21 Sep 2018 | Published: 21 Sep 2018
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A Guide to Choosing the Right ECM Tools for Your Business
sponsored by IBM
EGUIDE:
ECM tools should be a cornerstone in your enterprise information toolkit, but there are many variables in play, and choosing the right platform requires consideration of your industry, objectives, existing software and in-house resources. In this e-guide, we explain the criteria you should use to evaluate and select ECM tools.
Posted: 26 Jul 2016 | Published: 21 Jul 2016
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When SharePoint Doesn't Cut It
sponsored by SearchContentManagement
EBOOK:
Users need to find a way to get over SharePoint weaknesses - whether through tweaking the tools or adopting an alternative - because the software shows no signs of fading from use. Discover this expert resource that illustrates the pros and cons of the collaborative software.
Posted: 23 Apr 2015 | Published: 23 Apr 2015
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