Advanced self-service platforms open new customer frontiers
sponsored by TechTarget
RESOURCE:
15% of all customer service interactions by 2021 will be handled completely by AI, according to Gartner. As this deadline comes closer, business leaders are facing increasing pressure to adopt digital technology - like self-service platforms. Take a brief multiple-choice survey to access our guide, which examines the benefits and drawbacks of
Posted: 05 Sep 2019 | Published: 04 Feb 2020
|
|
|
New rules for WCM tools enhance the search experience
sponsored by SearchContentManagement
EBOOK:
Digital experience requires WCM tools that not only render content across all manner of devices, but also find it in videos, voice and images.
Posted: 21 Sep 2018 | Published: 21 Sep 2018
|
|
|
WCM's New Role: Targeted Customer Experience
sponsored by Sitecore
EGUIDE:
Integrating CRM with revamped WCM strategy is pushing WCM into a more prominent role as companies aim for highly personalized and targeted customer experiences. Learn about its evolving role, how many of your peers are planning to invest in WCM initiatives, and how WCM meets CRM.
Posted: 09 Dec 2016 | Published: 07 Dec 2016
|
|
|
Cloud Content Management Prioritizes Load Speeds
sponsored by Enginess
EGUIDE:
When a page loads slowly, it hurts search rankings. Inside this expert guide, discover an interview with Concourse CTO Shane Landry, and what he did to improve slow load speeds and produce a 10% reduction in load times across websites such as Forkly, Fame10, SportsBreak, and others.
Posted: 15 Jun 2018 | Published: 31 Jan 2018
|
|
|
Online Testing for Site Optimization: 101
sponsored by WebTrends
WHITE PAPER:
Web site optimization can drastically help your business increase conversion rates and bring in revenue, but it is not a simple process. Turn to this informative white paper to learn about the different types and strengths of online testing for site optimization, and determine which process is most effective for your organization.
Posted: 16 Apr 2013 | Published: 16 Apr 2013
|
|
|
Red Hat Storage for Content Clouds
sponsored by Red Hat
WHITE PAPER:
In this white paper, learn how you can meet scalability, cost, complexity, performance, and reliability challenges with the right storage server in place.
Posted: 01 Jul 2014 | Published: 01 Jul 2014
|
|
|
How to Make Digital Content Management Work for Today's Business
sponsored by Ephesoft
EGUIDE:
In this expert guide, explore 6 strategies to make enterprise content relevant and useful for millennial workers, and receive Don Fluckinger's analysis of how companies commingle physical and digital content.
Posted: 30 Apr 2018 | Published: 26 Apr 2018
|
|
|
Web Content Management Tools 101
sponsored by BrightSpot
EGUIDE:
A web content management (WCM) tool is an excellent way to produce and deliver content, but choosing the right WCM tool for your business can be a challenge. Decide if a WCM platform fits your business needs, and learn about important capabilities and features you should look for to maximize your ROI.
Posted: 11 Sep 2017 | Published: 11 Sep 2017
|
|
|
WCM Playbook: Becoming a Web Content Management Pro
sponsored by SearchContentManagement
EBOOK:
In this handbook, our experts offer advice to help you get a handle on managing, and maximizing, some of the key elements of the web content management process. Don't miss out on important insights.
Posted: 09 Aug 2013 | Published: 09 Aug 2013
|
|
|
Confused.com case study
sponsored by Sitecore
CASE STUDY:
Confused.com, a fast growing comparison website for insurance products in the UK, was outgrowing their legacy content management system (CMS). In this brief case study, discover how Confused.com implemented a web content management (WCM) technology in order to allow their entire team to easily make proactive and responsive changes to their site.
Posted: 25 Jul 2013 | Published: 25 Jul 2013
|
|
|
|
|
|
