In this week's Computer Weekly, we examine the impact of climate change on datacentres as potential victims and contributors to the problem. We look at the rise of voice channels and how IT leaders can use the technology for better customer experience. And we ask what lessons must be learned from Ecuador's citizens' data breach. Read the issue now.
In this week's Computer Weekly, Amazon has opened its first 'just walk out' grocery store in the UK, but is it the right time to hit the high street? We examine the human and technical issues around email security. And we analyse Microsoft's $19bn purchase of voice recognition supplier Nuance. Read the issue now.
In this issue, we explore how local authorities across the UK have been looking at assistive technologies, ranging from collaborative robots to voice assistants, to support delivery of adult social care services. We also look into the ramifica-tions of HMRC targeting 1,500 GlaxoSmithKline IT con-tractors.
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.
sponsored by Voxware, Motorola, and PEAK Technologies
Attend this Webcast to learn how this powerful combination provides improved real-time data collection and increased flexibility to make downstream business process changes easily and inexpensively.
Posted: 16 Aug 2007 | Premiered: Aug 29, 2007, 14:00 EDT (18:00 GMT)
This white paper highlights a voice recognition solution that enables physicians to describe their diagnoses more accurately and enhance the collaborative relationship between themselves, documentation specialists, other clinical staff and HIM pros.
Read about Luxembourg's aim to play a larger role in the rapidly growing global financial technology market. Also find out how a Siri-like digital assistant will automate the completion of government service requests in Estonia.
Cyber security was once again top of the agenda for IT leaders in 2021, with a barrage of news and analysis making it hard to separate the wheat from the chaff and the genuine insight from the self-promotional nonsense. However, there were some stand-out cyber security stories in the past 12 months that were indubitably worthy of attention.