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Presentation: The BBC’s Unified Communications Strategy sponsored by ComputerWeekly.com PRESENTATION: Steve Shepherd, head of IT and business alignment at the BBC, explains how unified communications technology is transforming the BBC. Posted: 14 Mar 2014 \| Published: 14 Mar 2014 TOPICS: Audiovisual Equipment \| Business Continuity Planning \| Instant Messaging \| IP \| IP PBX \| IP Phones \| IP Videoconferences \| IP Videoconferencing Hardware \| IP Videoconferencing Services \| IP Videoconferencing Software \| Mobile Device Management \| Mobile IP \| Mobile Payments \| PBX \| Privacy Rights \| Private Cloud \| SIP \| Telecom Provisioning \| Telecommunications Infrastructure \| Telecommunications Networks \| Telecommunications Services \| Telecommunications Software \| Teleconferences \| Telephone Switches \| Telephony Services \| Television Broadcasting Industry \| Unified Messaging \| Unified Messaging Systems \| VoIP

Unified Communications & Collaboration Brochure sponsored by Azzurri BROCHURE: Learn more about Unified Communications and Collaborations (UCC), including a solution that delivers UCC as a managed service from a single source. Posted: 03 Jan 2012 \| Published: 03 Jan 2012 TOPICS: Collaboration \| Communications Networks \| Fixed-mobile Convergence \| Instant Messaging \| IP Videoconferencing Services \| Network Management \| Unified Messaging

Top Ten Considerations When Evaluating Unified Communications Solutions - Learn the top solution differentiators to look for before deciding sponsored by Cisco Systems, Inc. WEBCAST: This paper breaks down ten areas to consider when evaluating an upgrade of your unified communications solution. Posted: 02 Aug 2011 \| Premiered: Aug 2, 2011 TOPICS: Converged Networks \| IP \| IP Networks \| IP Telephony \| IP Videoconferences \| IP Videoconferencing Services \| Mobile Device Management \| Mobile IP \| Unified Messaging

How Leading Organizations Use AI to Deliver Exceptional Customer Experiences sponsored by Splunk WHITE PAPER: Click to access a collection of case studies that highlight the impact of machine learning in predicting, preventing, and troubleshooting IT events before they have a chance to leave a mark on business continuity – and before they impact customers. Posted: 21 Jan 2019 \| Published: 21 Jan 2019 TOPICS: Artificial Intelligence \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services

2019 Mid-Year Global Overview of Live OTT Sports sponsored by Intertrust ANALYST REPORT: Until recently, live sports has been a major force in keeping many subscribers tethered to their pay-TV subscription. However, with recent improvements in live streaming technology, sports fans are moving from traditional to online viewing at a steady pace. In this report, learn how OTT sports are evolving around the world. Posted: 13 Dec 2019 \| Published: 13 Dec 2019 TOPICS: Network Management \| Network Security \| Telecommunications Hardware \| Telecommunications Industry \| Telecommunications Management Software \| Telecommunications Networks \| Telecommunications Service Providers \| Telecommunications Services \| Wireless Networks

The Perfect Partnership: Boosting Human IT Support with Virtual Agents sponsored by Serviceaide WHITE PAPER: Learn how IT support teams stand to gain from artificial intelligence and automation technologies – and how a virtual support agent can impact IT workflows for the better. Posted: 30 Apr 2019 \| Published: 30 Apr 2019 TOPICS: IT Management \| IT Service Management \| IT Services \| IT Systems

5 Reasons to Make Virtual Support Agent Adoption a Priority sponsored by Serviceaide WHITE PAPER: Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more. Posted: 03 May 2019 \| Published: 03 May 2019 TOPICS: IT Best Practices \| IT Management \| IT Service Management \| IT Services \| IT Systems

CW Benelux May 2018 sponsored by ComputerWeekly.com EZINE: GDPR becomes law at the end of this month, so we take a look at how organisations in the Netherlands are preparing for it. Cover your eyes if you are squeamish as you only have days left to get things right.We lead this issue with a story published in February, so perhaps things have changed. But if not, some organisations should be concerned. Posted: 01 May 2018 \| Published: 01 May 2018 TOPICS: Computer Hardware \| Cybersecurity \| Internet \| Internet Applications Software \| Internet Security \| IT Asset Management \| IT Governance \| IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Services \| Privacy Rights

CW Nordics August 2018 sponsored by ComputerWeekly.com EZINE: In April 2017, the Swedish capital Stockholm was the scene of a terrorist attack which saw a truck used as a weapon on a pedestrianised street. It left five people dead and 14 seriously injured. Posted: 17 Aug 2018 \| Published: 23 Aug 2018 TOPICS: Computer Hardware \| Computer Software Industry \| Data Center Management \| Intelligent Databases \| Intelligent Networks \| IT Consulting Services \| IT Industry \| IT Management \| IT Services \| IT Systems \| Security \| Security Software \| Security Systems \| Security Threats \| Terrorism

Pricing IT Services: A Complete E-book sponsored by ConnectWise EBOOK: In this e-book, you'll learn how to calculate your full hourly overhead in 3 steps–so you can set the right price for your IT services. View it here to get started. Posted: 05 Mar 2019 \| Published: 31 Dec 2018 TOPICS: IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Spending \| IT Systems \| IT Workforce \| Managed Security Services \| Managed Security Services Providers

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