User Experience Reports

WHITE PAPER: Cisco's borderless networks promises to connect anyone to anywhere, using any device, to any resource—securely, reliably, transparently. In order to fully deliver on this promise, Cisco is advancing along three critical fronts: workplace transformation, technology leadership, and operational excellence. Read this paper to learn more.

Posted: 06 Apr 2011 | Published: 06 Apr 2011

EZINE: Before committing to a public or private cloud architecture, evaluate the benefits and especially the tradeoffs associated with each. Also in this issue, determine what needs are most important when planning your virtual applications, and find out how to monitor the performance of applications in the cloud.

Posted: 06 Apr 2011 | Published: 06 Apr 2011

WHITE PAPER: This paper provides an essential overview of the leading tools to maximize application performance and improve your business.

Posted: 31 Mar 2011 | Published: 22 Mar 2011

WHITE PAPER: CIOs are looking for ways to achieve greater IT efficiencies and agility to meet their requirements for an improved user experience and lower costs. Cloud computing represents a new way of meeting these goals by delivering services on a dynamic and shared IT infrastructure.

Posted: 25 Mar 2011 | Published: 25 Mar 2011

WHITE PAPER: SAP Insider Article covering new SAP CRM innovations which help companies empower their employees, substantially improve the customer experience, and thereby achieve a competitive advantage.

Posted: 23 Mar 2011 | Published: 23 Mar 2011

JOURNAL ARTICLE: Read this collection of journal articles to learn a variety of approaches to creating options for business success, even in the face of scarce resources.

Posted: 21 Mar 2011 | Published: 01 Jan 2010

EBOOK: On a Smarter Planet, Leveraging Information is critical to achieve the insights needed in today's businesses.  This book was written to describe New Intelligence for our customers and how IBM InfoSphere Warehousing and Smart System Analytics solutions contribute to a Smarter Planet.

Posted: 17 Mar 2011 | Published: 17 Mar 2011

WHITE PAPER: In today's economic climate, IT organizations are looking for ways to achieve cost savings in the short term. Based on this study, the IT organizations achieved this goal by realizing an average payback period for JBoss Operations Network of a short 5.3 months - recovering their initial investments well within the first half-year of deployment.

Posted: 16 Feb 2011 | Published: 16 Feb 2011

WHITE PAPER: Now that you have successfully completed the deployment of the UC audio devices in your organization, it is time to focus on the moment of truth — the first positive user interaction with the new technology.

Posted: 10 Feb 2011 | Published: 10 Feb 2011

WHITE PAPER: The Plantronics UC Toolkit, Adoption FAQ addresses the top questions IT organizations raise to help achieve maximum employee adoption of UC audio devices.  Included are responses to vital questions such as “How can I accelerate ongoing and increased adoption rates? How do I measure adoption success? What can I do to show success to management?”

Posted: 10 Feb 2011 | Published: 10 Feb 2011

PRESENTATION TRANSCRIPT: Read this transcript, as Google Apps Expert, Rhonda Stites, walks through a simple financial model that evaluates the savings in adopting Google Apps. You will hear about real customers and their experiences.

Posted: 19 Jan 2011 | Published: 19 Jan 2011

WHITE PAPER: This paper discusses how to bridge the gap in user experience management (UEM) between business stakeholders and IT by helping each group better understand both perspectives on the user experience. It describes the most common UEM indicators and what they mean to both the business and IT. 

Posted: 29 Dec 2010 | Published: 27 Dec 2010

WHITE PAPER: This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.

Posted: 13 Dec 2010 | Published: 13 Dec 2010

PRESENTATION TRANSCRIPT: For about as long as VDI had been around, the discussion over the merits of shared and personal images has persisted. In this transcript of the "Personal vs Shared VDI Images" webcast, Brian Madden and Gabe Knuth will take a look at the merits and drawbacks of each approach in an effort to give the viewer a clear path for implementation.

Posted: 01 Dec 2010 | Published: 01 Dec 2010

DATA SHEET: Read this informative paper to learn how to manage storage costs, assist in legal discovery, automate the archiving of business critical data, and more, all while providing a seamless end-user experience

Posted: 08 Nov 2010 | Published: 08 Nov 2010

EBOOK: That’s why personality - and the preservation of personality, no matter how our users might connect—is so incredibly important. Read Chapter 2 of this series to learn more about the importance of personalization.

Posted: 03 Nov 2010 | Published: 03 Nov 2010

WHITE PAPER: Cisco Services presents a series of four white papers to provide a framework for discovering compelling business cases and identifying the necessary services needed to deliver the desired experience. The second white paper in the series covers critical knowledge areas in the successful planning and design of a medianet or media-optimized network.

Posted: 02 Nov 2010 | Published: 02 Nov 2010

WHITE PAPER: Desktop virtualization is bringing a new approach to enterprise-wide desktop deployments aimed at providing a better end user and administrator experience than physical desktop deployments, by lowering acquisition and management cost, and offering a highly scalable, easy to deploy and fully protected desktop environment.

Posted: 25 Oct 2010 | Published: 25 Oct 2010

EBOOK: What is User Workspace management? Simply managing and transferring a user's personality data when migrating operating systems can be surprisingly time-consuming for IT pros. This first chapter will attempt to outline the framework that is User Workspace Management.

Posted: 14 Oct 2010 | Published: 14 Oct 2010

EBOOK: Microsoft Windows 7 addresses user frustrations, but satisfied users are just one benefit of migrating to the new operating system. These features can make it worth the investment. Read this new E-Book to learn more.

Posted: 17 Aug 2010 | Published: 17 Aug 2010

ASSESSMENT TOOL: Try out this calculator, based on the Liberate-Migrate-Virtualize cost reduction strategy, which offers a 5 year TCO view of your IT spending and how you can save money around Software license, Hardware, and Operational costs with an annual and cumulative comparison of as-is and future (proposed) situations.

Posted: 18 Jun 2010 | Published: 17 Jun 2010

PRESENTATION TRANSCRIPT: Read this transcript, as Google Apps Expert, Rhonda Stites, walks through a simple financial model that evaluates the savings in adopting Google Apps. You will hear about real customers and their experiences.

Posted: 11 Jun 2010 | Published: 11 Jun 2010

WEBCAST: Join Limelight Networks VP of Strategic Alliances, Adam Wray, Senior Product Manager, Ken Iversen, and Integration Consultant Lead, Derek Boonstra as they discuss key strategies for cost-effectively boosting site performance without compromising on user experience.

Posted: 19 Apr 2010 | Premiered: Apr 19, 2010

PRESENTATION TRANSCRIPT: Find out how implementing user service alignment in your organization allows IT to become a revenue driver, lowers resource costs, maximizes infrastructure utilization, and achieves true BSM.

Posted: 07 Apr 2010 | Published: 06 Apr 2010

TRIAL SOFTWARE: Rational Functional Tester provides test teams with automated testing capabilities for functional testing, regression testing, GUI testing and data-driven testing.

Posted: 25 Jan 2010 | Premiered: 25 Jan 2010