SIP contact centers: Key benefits and potential challenges
sponsored by TechTarget Security
EGUIDE:
Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012
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Preventing Malware Attacks
sponsored by TechTarget Security
EGUIDE:
As new technologies emerge, so do new, and often defenseless avenues for malware attacks. In this expert guide, uncover proactive security measures for malware defense as well as gain best social networking practices for preventing social network malware.
Posted: 13 Feb 2012 | Published: 13 Feb 2012
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Security risks that can affect your industry
sponsored by TechTarget Security
EGUIDE:
As the threat landscape continues to evolve, the approaches to thwart them must also. But with emerging trends like social networking and the influx of mobile devices, ensuring adequate security is becoming more complex. In this expert resource, explore the security risks organizations face in today’s changing environment.
Posted: 08 Feb 2012 | Published: 08 Feb 2012
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February Essentials Guide on Threat Management
sponsored by TechTarget Security
ESSENTIAL GUIDE:
Today, security pros must fight on multiple fronts as cybercriminals find new ways to exploit customers and their users. In this Information Security Essential Guide, get a comprehensive look into today’s threat landscape and gain new strategies to tackle emerging cyberattacks.
Posted: 07 Feb 2012 | Published: 06 Feb 2012
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Maturing Your DLP Strategy for Today’s Threats
sponsored by TechTarget Security
EGUIDE:
Social networks have become a new avenue to cybercriminals today, using social engineering to exploit systems and data. In this expert resource, uncover how social networking is impacting data loss prevention (DLP) strategies and explore eight key questions to ask your vendor to help mature your DLP solution.
Posted: 02 Feb 2012 | Published: 02 Feb 2012
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Best Practices for Preventing Malware
sponsored by TechTarget Security
EGUIDE:
Preventing malware has been a constant issue for both consumers and businesses since the beginning. Malware can often present itself in all areas of an industry, including both new and old methods. Check out this E-Guide to discover the best practices for inhibiting malware from affecting both your business and your customers.
Posted: 21 Nov 2011 | Published: 21 Nov 2011
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Understanding Mobility Trends and Mobile Usage Among Business Users
sponsored by iPass Inc.
WHITE PAPER:
Technology and data consumption are evolving faster than mobile networks are able to adapt; what we at iPass are calling “Mobile Darwinism.” Learn more as you explore mobility trends and mobile usage among business users.
Posted: 14 Mar 2012 | Published: 14 Mar 2012
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E-Guide: Top 3 Trends That Could Influence CIOs
sponsored by Dell, Inc. and Intel®
EGUIDE:
This expert e-guide from SearchCIO.com offers advice on how to capitalize on cloud computing, social networking and big data for big payoffs in both their business and career by examining strategies for shared services, data analytics and consumerization of IT.
Posted: 13 Mar 2012 | Published: 13 Mar 2012
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The Age of Agility: Business Intelligence for your Business
sponsored by IBM
EZINE:
Be the first to check out the inaugural issue of Click, an e-zine full of insightful articles dedicated to helping you discover the business and IT solutions that work well for you. This edition is packed with vital information on everything from business intelligence (BI) and cloud computing to collaboration and social networking tools.
Posted: 23 Feb 2012 | Published: 22 Feb 2012
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Changing the Conversation in the Workplace
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER:
Uncover analysis of the findings in two surveys revealing workers’ attitudes about employee engagement, productivity, and communication technologies.
Posted: 09 Feb 2012 | Published: 09 Feb 2012
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Business Collaborative Conversation Scenarios
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER:
Take your unified communications to the next level by extending “the conversation” across multiple areas of your business.
Posted: 08 Feb 2012 | Published: 08 Feb 2012
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Gartner predictions around Social CRM
sponsored by Infor CRM
EGUIDE:
This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.
Posted: 08 Feb 2012 | Published: 08 Feb 2012
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SearchManufacturingERP.com Tip Guide: Manufacturing Social Media Software: Where it Makes Sense
sponsored by Ariba, Inc.
EGUIDE:
Facebook, Twitter, and LinkedIn have taken social media by storm, but widespread adoption of social networking systems in manufacturing has not taken off. In this guide, learn best practices for implementing social media software and highlights of the business benefits provided.
Posted: 08 Feb 2012 | Published: 08 Feb 2012
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Tread carefully with social media-based customer loyalty programs
sponsored by Infor CRM
EGUIDE:
Read this tip guide now to learn expert tips for interacting with your customers through Web 2.0.
Posted: 08 Feb 2012 | Published: 07 Feb 2012
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Gartner: Social, mobile and analytics to push CRM through 2015
sponsored by Infor CRM
EGUIDE:
This tip guide from SearchCRM.com shares Gartner's expert insights on the fragmented social customer relationship management (CRM) market and how it will continue to evolve in the next three years.
Posted: 08 Feb 2012 | Published: 07 Feb 2012
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The Social-Powered Enterprise
sponsored by Salesforce.com
EBOOK:
This e-book is designed to help you embrace the rise of social media, to harness its power and put it to work throughout the company. It’s based on our experience helping thousands of companies put the power of social media to work. It also discusses the benefits of social-powered selling, including greater reach and better close rates.
Posted: 07 Feb 2012 | Published: 06 Feb 2012
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The Social Sales Revolution
sponsored by Salesforce.com
EBOOK:
This e-book examines how some of today’s most successful reps approach social sales. Among others, you’ll meet a wine salesman with almost a million Twitter followers, a global manufacturer who is taking orders on Facebook, and a storage saleswoman who used Twitter and other tools to exceed her quota by 200%.
Posted: 07 Feb 2012 | Published: 06 Feb 2012
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Social Media-based Customer Loyalty Programs
sponsored by Infor CRM
EGUIDE:
This e-guide from our editorial team will teach you how to efficiently deliver additional value to customers via social media as well as tips for finding balance when connecting with customers, and expert engagement tips from social media consultant Erik Qualman.
Posted: 06 Feb 2012 | Published: 06 Feb 2012
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Presentation Transcript: Mobile Strategies, Part 1: Harnessing the IT Consumerization Deluge
sponsored by Dell, Inc. and Intel®
PRESENTATION TRANSCRIPT:
This presentation transcript reveals key findings from a recent consumerisation poll and provides recommendations and best practices to help organisations address these key topics. Obtain predictions for the future of the media tablet market and gain insight into five trends that are shaping the consumerisation landscape.
Posted: 25 Jan 2012 | Published: 25 Jan 2012
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Computer Weekly 6 December 2011: Read this week’s issue of the UK’s leading technology publication, featuring news on open data, cyber security and our social media awards
sponsored by TechTarget ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we examine the economic benefits of plans to release more government data for wider re-use by software developers. We announce the winners of our Social Media Awards, and hear what the IT industry thinks of the new UK cyber security strategy. Download the new issue now.
Posted: 02 Dec 2011 | Published: 02 Dec 2011
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Using IBM Social Business to Take Your Business Relationships to the Next Level
sponsored by IBM
WHITE PAPER:
This publication provides information about IBM Social Business and includes details about the business need and the value of transformation to a social business. It presents a high-level Social Business component diagram, highlights key capabilities, and includes customer case studies that exemplify how some of these capabilities can be applied.
Posted: 01 Dec 2011 | Published: 01 Dec 2011
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Social media analytics software going through growing pains
sponsored by IBM
EGUIDE:
In this e-guide, you’ll find expert advice, news and best-practice tips to help you decide if social media analytics is right for your business. You’ll also learn about the maturity level of social media analytics software and the skills and cultural attributes that companies need to have for a successful social media analytics project.
Posted: 30 Nov 2011 | Published: 30 Nov 2011
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Navigating the path to satisfying online customer experience
sponsored by Tealeaf
EGUIDE:
Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences.
Posted: 30 Nov 2011 | Published: 23 Nov 2011
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Social Networking malware: The dangers facing SMBs
sponsored by GFI Software
WHITE PAPER:
View this paper to explore the rise of social networking, the types of malware targeting social platforms, how SMBs can protect themselves against today’s social threats, and more.
Posted: 21 Nov 2011 | Published: 21 Nov 2011
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Keeping Networks safe from Social Networking
sponsored by BlueCoat
EGUIDE:
Social Networking has provided attackers with an innovative way to gain information from within your corporate networks. This expert E-Guide will provide you with the information needed to keep your organization safe from the threats of social networking.
Posted: 21 Nov 2011 | Published: 21 Nov 2011
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