Sales Reports

WHITE PAPER: Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.

Posted: 06 Jan 2009 | Published: 06 Jan 2009

WHITE PAPER: This paper describes the technical limitations inherent in the architecture of traditional databases and other MPP (massive parallel processing) alternatives.

Posted: 09 Dec 2008 | Published: 09 Dec 2008

SOFTWARE DEMO: View this three-minute demo to learn how Oracle's Social CRM application, Sales Prospector, helps increase a salesperson's effectiveness by providing relevant information about existing and potential customers.

Posted: 03 Nov 2008 | Premiered: 31 Oct 2008

CASE STUDY: SEEBURGER's B2B Gateway handles business integration for SEGA, due to which SEGA has reduced time to load orders less than 4 minutes, reduced administrative personnel training from three months to three weeks.

Posted: 27 Oct 2008 | Published: 27 Oct 2008

WHITE PAPER: In regards to Enterprise Resource Planning, customer-supplier relationships are more important for small-to-medium manufacturers than large ones, because small-to-medium manufacturers tend to have few IT resources, and rely more on the software supplier.

Posted: 02 Oct 2008 | Published: 30 May 2006

WHITE PAPER: Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental to do later box, but the reasons to make it a priority are compelling. Read this paper to discover why.

Posted: 01 Sep 2008 | Published: 25 Dec 2006

WHITE PAPER: Read this whitepaper to learn 10 Key Steps to Effective Succession Planning. It also discusses best practices, replacement planning, talent pools, and the aging workforce.

Posted: 21 Aug 2008 | Published: 20 Aug 2008

WHITE PAPER: This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results.

Posted: 08 Aug 2008 | Published: 01 Jan 2007

WHITE PAPER: This whitepaper explains how Radio Frequency Identification (RFID) provides real-time inventory visibility so you can react quickly to inventory demand and stocking levels, helping ensure that the right product is available for your customers at the right

Posted: 22 Jul 2008 | Published: 01 Jan 2007

WHITE PAPER: Learn how you can strengthen your ability to compete and grow profitably in today's consumer products industry by managing trade spending, providing a key service to channel partners and strengthening your ability to compete and grow profitably.

Posted: 27 Mar 2008 | Published: 01 Jul 2008

PODCAST: In this Webcast Sundeep Goel, Worldwide Channel Sales with IBM® Rational®, talks about the development need that Rational Build Forge® Express Edition is designed to address.

Posted: 14 Mar 2008 | Premiered: Nov 6, 2007

WHITE PAPER: The most powerful ERP systems have long been designed to facilitate enterprise performance management (EPM). Learn how to select and use the right tools to execute and effective EPM strategy.

Posted: 12 Mar 2008 | Published: 01 Jan 2004

WHITE PAPER: This white paper documents the experiences of three companies that have implemented Enigma's electronic parts catalogs.

Posted: 11 Mar 2008 | Published: 01 Jan 2008

CASE STUDY: In this case study, Mountain Lumber Company streamlined their customer and employee communications with a Cisco Unified Communications system. They have also eliminated the need for a separate intercom system. Read this study to learn more.

Posted: 22 Feb 2008 | Published: 01 Jan 2006

WHITE PAPER: Let's examine the pros and cons of each as well as different situations where one or the other is the ideal match for your service desk strategy.

Posted: 13 Feb 2008 | Published: 13 Feb 2008

WHITE PAPER: This white paper discusses customer data integration challenges facing businesses with mixed deployments and presents Oracle's vision and solution for comprehensive integration with Oracle's Siebel CRM On Demand.

Posted: 08 Nov 2007 | Published: 01 Sep 2007

WHITE PAPER: Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.

Posted: 26 Sep 2007 | Published: 01 Sep 2007

SOFTWARE DEMO: Receive a free demo of Microsoft Dynamics CRM version 3.0, an all-new customer relationship management (CRM) system that gives every customer-facing employee the information they need to truly impress customers.

Posted: 01 Jun 2007 | Premiered: 01 Jun 2007

WHITE PAPER: A CRM system is only as good as the data within. Learn how a business information resource will help improve data relevancy, accuracy and timelines, which are directly correlated to client acquisition and retention.

Posted: 02 Jan 2007 | Published: 13 Feb 2006