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ALSO CALLED: Partner Relationship Management Software
DEFINITION: Web-based applications that enable companies to customize and streamline administrative tasks in order to automate channel processes and program execution allowing for real-time information and collaboration.
PRM Software Reports
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7 Steps for Delivering Next-Generation Digital Customer Service
sponsored by Genesys
WHITE PAPER: According to Altimeter Group, 88% of businesses are currently undergoing a digital transformation, and 42% are investing in new digital channels to more effectively serve clients. That means companies understand the urgent need to create engaging digital experiences. Discover7 steps to delivering next-gen digital customer service.
Posted: 14 Sep 2017 | Published: 14 Sep 2017


8 Benefits of Deploying Hosted Enterprise Voice
sponsored by West UC
WHITE PAPER: Access this resource to uncover the 8 benefits of deploying hosted enterprise voice.
Posted: 22 Dec 2017 | Published: 22 Dec 2017

West UC

90 Days to Better QA: The Strategic Guide to Kickstarting Your QA Process
sponsored by Rainforest QA Inc.
WHITE PAPER: Find out how to create your roadmap towards better quality assurance to catch QA testing back up to the pace and scope of development.
Posted: 17 Nov 2017 | Published: 17 Nov 2017

Rainforest QA Inc.

A Cloud-Native Roadmap for Developers Driving Digital Transformation
sponsored by Oracle Corporation UK Ltd
RESEARCH CONTENT: This Ovum research report examines the key components of cloud-native development and how it acts as a digitally transformative, competitive differentiator. Uncover the report's key findings about microservices, DevOps culture, app modernization, and more.
Posted: 04 Jan 2018 | Published: 12 Sep 2017

Oracle Corporation UK Ltd

A Computer Weekly buyer's guide to desktop computing 2020
sponsored by
ESSENTIAL GUIDE: Tablets, smartphones, cloud computing and applications delivered as a service offer compelling new ways to work. In this 11-page buyer's guide, Computer Weekly looks at how this way of working is likely to evolve further over the next five years and how it will affect users and IT departments alike.
Posted: 05 Mar 2015 | Published: 05 Mar 2015

A Computer Weekly Buyer's Guide to Microsoft Office 365
sponsored by
EBOOK: Microsoft Office used to be a simple thing. You'd buy a box of software, install Word, Excel, Outlook and PowerPoint – and that was it. But that all changed with the launch of Office 365. In this 13-page buyer's guide, Computer Weekly looks at Microsoft's subscription-based enterprise software offering.
Posted: 15 Nov 2017 | Published: 15 Nov 2017

A Computer Weekly Buyer's Guide to Mobile App Development
sponsored by
EZINE: This Computer Weekly buyer's guide looks at how to take an Agile approach to mobile app development. Discover how to gain a competitive edge by accelerating mobile development, turning mobile users' expectations to your advantage, and building unique, differentiated mobile experiences.
Posted: 24 Mar 2017 | Published: 21 Mar 2017

A CW buyer's guide to software asset management
sponsored by
ESSENTIAL GUIDE: Computer Weekly looks at best practice for software asset management in this 10-page buyer's guide.
Posted: 09 Sep 2013 | Published: 09 Sep 2013

A New Twist on User-Focused App Performance Management and Analytics
sponsored by CA Technologies
WHITE PAPER: Find out how to create a fully integrated automation portfolio that supports app performance management (APM) and user experience management.
Posted: 05 Feb 2018 | Published: 31 Dec 2017

CA Technologies

A Platform for Modernizing Java Applications: Designing Workloads for the Cloud and Modern Ecosystems
sponsored by Red Hat
WHITE PAPER: Java-based applications can enable modern development in a cloud-friendly environment. Learn how cloud-based application deployment allows you to take advantage of existing resources while moving toward newer (read: digital) app models.
Posted: 19 Oct 2016 | Published: 19 Oct 2016

Red Hat

A Practitioner's Guide to Enterprise Application Modernization
sponsored by Skytap, Inc.
WHITE PAPER: Find out how to make app modernization a realistic, attainable goal with specific tips on how to update legacy infrastructure, processes, and architecture.
Posted: 14 Feb 2018 | Published: 14 Feb 2018

Skytap, Inc.

7 Steps to Improve Your Conversion Rates Now: The Do’s and Don’ts of Lead Nurturing & Lead Management
sponsored by LeadLife Solutions
WHITE PAPER: Discover best practices to identify your most likely buyers as well as the automated tools you need to accelerate projects throughout the entire buying cycle. Also, learn the seven steps you can take to improve lead progression rates and avoid stalling late in the sales cycle.
Posted: 10 Jul 2013 | Published: 10 Jul 2013

LeadLife Solutions

9 Catastrophic Projects, And the Lessons They Teach
sponsored by AtTask
WHITE PAPER: This white paper considers 9 massive project failures, and analyzes where teams went wrong. Read on to see how mistakes, communication breakdowns, and destroyed budgets can obliterate your projects, and how you can avoid a similar fate.
Posted: 30 Jan 2015 | Published: 30 Jan 2015


A Closer Look at Windows Vista
sponsored by National Instruments
WHITE PAPER: One of the stated goals of the Microsoft Windows Vista release is to greatly improve the overall security of the Windows operating system and curb the impact of malware. To this end, Microsoft redesigned both the least user and administrative...
Posted: 19 Feb 2008 | Published: 19 Feb 2008

National Instruments

A Day in a Low Carbon Life: What Might It Be like to Lead a Business in 2012?
sponsored by IBM
WHITE PAPER: This entertaining paper describes a day in the life of a fictional Chief Executive Officer, preparing to face market analysts in 2012.
Posted: 14 May 2008 | Published: 01 May 2008


A Guide to Accelerating Business Value for Microsoft Environments
sponsored by EMC Corporation
WHITE PAPER: In this guide we'll learn how EMC can accelerate the business value of Microsoft environments of any size and scope.
Posted: 10 Mar 2008 | Published: 01 Oct 2007

EMC Corporation

A Guide to Branching and Merging Patterns
sponsored by AccuRev
WHITE PAPER: In this paper, gain a better understanding of how branching and merging patterns work and how applying them to your projects can have a profound effect on how your development team handles change management and delivers software.
Posted: 06 Jan 2012 | Published: 05 Jan 2012


A Library Based Approach to Threading for Performance
sponsored by Intel Software Network
WHITE PAPER: Libraries play an important role in threading software to run faster on Intel multi-core platforms. Read this white paper to learn more.
Posted: 14 Aug 2009 | Published: 22 May 2008

Intel Software Network

A Look at 5 Contact Center Automation Tools
sponsored by Genesys
EGUIDE: In this expert e-guide, learn about what you need to consider when making contact center purchasing decisions, 5 contact center automation tools to know, and the top 5 benefits of speech analytics.
Posted: 31 Oct 2017 | Published: 27 Oct 2017


A Modern Approach To The Data Deluge
sponsored by Red Hat
WHITE PAPER: Find out how businesses are utilizing software-defined storage to manage the increasing levels of technology complexity.
Posted: 24 Jun 2014 | Published: 24 Jun 2014

Red Hat

A Practical Guide to Choosing the Right Agile Tools
sponsored by IBM
DATA SHEET: This evaluation guide is designed to help you choose the best tool for your needs today, while protecting your investment as your team, needs and agile maturity grow.
Posted: 11 Sep 2009 | Published: 11 Sep 2009


A Practical Guide to Identifying Slow Code During Development
sponsored by Micro Focus, Ltd
WHITE PAPER: Many seemingly innocent coding practices can cause code to execute slowly. It’s far better for software quality, and less costly for the business, to find slow code before it becomes a business problem. This white paper examines the main causes and provides a practical guide to identifying them.
Posted: 07 Apr 2011 | Published: 07 Apr 2011

Micro Focus, Ltd

A smarter approach to CRM: An IBM perspective
sponsored by IBM
WHITE PAPER: With instant access to information, customers expect a purchase experience that matches the ease and speed of the information-gathering experience. Read this white paper, created in collaboration with Frost & Sullivan, to see how a customer relationship management (CRM) solution can help you respond on the customers' terms.
Posted: 05 Jul 2012 | Published: 15 Feb 2012


A Structured Design Approach to Business Process Automation & Custom Software Development
sponsored by Red Hat
WHITE PAPER: Discover how to modernize business automation by capitalizing on advances in software development infrastructure, and incorporate them into a new structured, 6-step design approach that eliminates additional risk.
Posted: 21 Jul 2016 | Published: 21 Jul 2016

Red Hat

A Success Model for CRM Integration, And How to Avoid the Most Common Mistake
sponsored by Scribe Software Corporation
WHITE PAPER: As more companies begin to implement customer relationship management (CRM) applications, many struggle with common integration challenges. This paper offers a three step success model for CRM integration projects. Read on to learn the characteristics, implementation requirements, benefits, data replication and process integration.
Posted: 22 Aug 2012 | Published: 01 May 2011

Scribe Software Corporation
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