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DEFINITION: Hardware as a Service (Haas), in a grid computing context, is a pay-as-you-go model for accessing a provider's infrastructure and CPU power. Grid computing is a technology in which several computers work together to act as a single, more powerful computer. Some companies sell use of their grids over the Internet on a per-use basis. The user sends data and a program to process that data; the vendor's  … 

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Managed Service Providers Reports
 
Building a Capacity Management Practice
sponsored by BMC
RESOURCE: Today's digital businesses depend on service delivery excellence to keep customers happy and their revenues growing. At the same time, they must keep costs under control towork within tight capital and operational IT budgets.
Posted: 27 Feb 2020 | Published: 27 Feb 2020

BMC

E-Guide: Managed Services FAQ
sponsored by Pillar Data Systems
EGUIDE: In this FAQ guide Erick Simpson, managed services expert, vice president and CIO of Intelligent Enterprise and MSP University, examines what should be included in a managed services agreement, popular pricing models for managed services providers, how to market managed services, and more.
Posted: 07 Mar 2011 | Published: 07 Mar 2011

Pillar Data Systems

Shenzhen Telecom
sponsored by Pitney Bowes Group 1 Software
CASE STUDY: Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
Posted: 01 Jul 2008 | Published: 01 Jul 2008

Pitney Bowes Group 1 Software

Expert Guide to Data Protection: New Capabilities, Remaining Gaps, and Answers to Customer FAQ
sponsored by Symantec Corporation
EGUIDE: This e-guide follows the evolution of data protection and points out the latest capabilities and remaining gaps in the marketplace. Read on now to find out whether conventional methods are keeping pace and which data protection processes should be treated separately.
Posted: 04 Nov 2013 | Published: 04 Nov 2013

Symantec Corporation

HP Device Manager 4.5 User Guide
sponsored by Hewlett Packard Enterprise
WHITE PAPER: this comprehensive white paper gives insight into an innovative server-based application that provides powerful centralized administration capabilities for thin client devices running HP software
Posted: 19 Jul 2013 | Published: 30 Nov 2012

Hewlett Packard Enterprise

Taking the Next Step: How to Achieve Breakthrough Success in the IT Managed Services Business
sponsored by Kaseya
WHITE PAPER: The drive to build a company from the ground up and offer a competitive product or service that fulfills a need is a powerful pull. Owners of IT service provider businesses are no different. Check out this white paper to learn more.
Posted: 12 Apr 2011 | Published: 12 Apr 2011

Kaseya

Survey Shows that SaaS Can Save You Money
sponsored by GFI Software
WHITE PAPER: This article discusses the results found during a survey on RMM Software, this is the software IT Company’s/MSP’s use to run their technical operations. A large percentage of RMM software users are saying they generally believe RMM software is over-produced (over-engineered) and they either never or very slowly get round to using it.
Posted: 22 Dec 2010 | Published: 22 Dec 2010

GFI Software

Advanced Case Management for Smarter Government
sponsored by IBM
WHITE PAPER: Case management is an area in which many government agencies can benefit by using new tools and approaches. By reading this White Paper, learn how to unify information, processes and people to provide better, faster services and programs.
Posted: 20 Aug 2010 | Published: 20 Aug 2010

IBM

MSPs: Documentation, RMM Tools and Security Portfolios
sponsored by Solarwinds MSP
EGUIDE: In this expert e-guide, learn what makes MSP documentation essential in today's world. Additionally, discover how RMM tools are focusing on ease of use, integration and cloud and MSP security portfolios.
Posted: 31 May 2017 | Published: 19 May 2017

Solarwinds MSP

Enterprise Performance Management - How Tomorrow's Leaders Will Get Ahead
sponsored by Oracle Corporation
WHITE PAPER: Evolve to Thrive: From Operational to Management Excellence, successful companies are connecting disparate management strategies to align performance networks, not just transactional activities. Read how Oracle's Strategy-to-Success framework can guide you on your evolutionary journey to Management Excellence.
Posted: 01 Oct 2010 | Published: 01 Sep 2008

Oracle Corporation
 

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