Getting the best out of robotic process automation
sponsored by ComputerWeekly.com
EGUIDE:
IT leaders are used to doing more with less, but the pandemic has forced many organisations to reassess whether the way processes have always been run, is optimal. With people having to work from home, many organisations have needed to automate previous manual tasks, in order to remain operational.
Posted: 19 Feb 2021 | Published: 19 Feb 2021
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Advanced Analytics in Healthcare
sponsored by Dataiku
WHITE PAPER:
Read on to learn how data science is allowing hospitals and healthcare professionals to utilize other cutting-edge technologies, like IoT, predictive analytics, and consumer data, to revolutionize the care they provide.
Posted: 08 Mar 2021 | Published: 31 Dec 2020
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TIM Brazil
sponsored by Micro Focus
CASE STUDY:
TIM was dealing with system errors in their call centers, impacting both the customer service and the call handling costs. Open up this case study to see how TIM was able to implement a new call center platform armed with machine-learning to deliver better customer service and save costs, and learn how you can do the same in your organization.
Posted: 29 Mar 2021 | Published: 29 Mar 2021
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Think All Chatbots Are Equal? Think Again.
sponsored by LivePerson
RESOURCE:
Behind every great chatbot is an even greater NLU engine. Learn about LivePerson’s NLU engine, and how they measure NLU performance in this infographic.
Posted: 18 Mar 2021 | Published: 18 Mar 2021
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Your Journey to Azure AI Engineer
sponsored by QA
VIDEO:
Watch this short video to learn how you can build the skills, experience, and certifications needed to be a complete Azure AI Engineer.
Posted: 12 Apr 2021 | Premiered: 12 Apr 2021
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Blockchain: Powering Next Generation Digital Twin
sponsored by TIBCO
WHITE PAPER:
Digital twins are comprehensive digital representations of real-world entities or systems that can be used to optimize processes, predict outcomes, and test resiliency. But how can you support a powerful system like digital twins? Read this white paper to learn how blockchain can be used to better secure, fuel, and scale digital twins.
Posted: 10 Mar 2021 | Published: 10 Mar 2021
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An Overview of Microsoft Azure Data and AI Certifications
sponsored by QA
VIDEO:
Watch this short video to learn what courses and certifications, including those for Azure, are available and best suited for AI engineers, data scientists, database administrators, and other critical data roles—and discover your roadmap to certifiable, marketable success.
Posted: 13 Apr 2021 | Premiered: 13 Apr 2021
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MicroScope – March 2021: The 5G opportunity
sponsored by MicroScope
EZINE:
Experts predict that 2021 is meant to be the year of 5G, but what does that mean for the channel? In this issue, discover what 5G technology could bring to the reseller community, learn about how smart buildings are influencing the way we live, and discover how remote working has changed the way we work
Posted: 04 Mar 2021 | Published: 05 Mar 2021
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AI And Customer Experience Keeping It “Intelligent” Without The “Artificial”
sponsored by ServiceNow
WHITE PAPER:
Explore this ServiceNow white paper to learn how AI-assisted customer service is delivering real, tangible benefits, ranging from 40% reduced average handle time to employee cost reductions of up to $5 million.
Posted: 08 Apr 2021 | Published: 08 Apr 2021
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AI And Customer Experience Keeping It “Intelligent” Without The “Artificial”
sponsored by ServiceNow
WHITE PAPER:
Explore this ServiceNow white paper to learn how AI-assisted customer service is delivering real, tangible benefits, ranging from 40% reduced average handle time to employee cost reductions of up to $5 million.
Posted: 09 Apr 2021 | Published: 09 Apr 2021
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