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MSO (Multiple Service Operators) Reports
 
How employees feel about company expenses during COVID-19
sponsored by AppZen
WHITE PAPER: Throughout 2020, organizations have seen a significant shift in working habits. To better understand these changes, AppZen asked 1,000 participants a series of questions about how working from home has changed their expense claims. Explore their key findings in this report.
Posted: 02 Dec 2020 | Published: 02 Dec 2020

AppZen

UK Contact Centre Verticals: Finance
sponsored by Genesys
RESEARCH CONTENT: “UK Contact Centre Verticals: Financial Services” looks at the structure, growth, technology, HR and commercial issues found in contact centers within the UK financial services sector. Grab your copy to explore ContactBabel’s findings.
Posted: 13 Oct 2020 | Published: 13 Oct 2020

Genesys

Outsourced Management for Network Connectivity Services
sponsored by Capcon Networks
RESOURCE: A lot of in-house resources are needed for an enterprise to source and mange network connectivity services for a multi-state, 50-location network. In this infographic, learn more about these resources and find out the benefits of outsourcing network services.
Posted: 14 Dec 2020 | Published: 14 Dec 2020

Capcon Networks

How to Create an Employee Centered Plan for a Safe Re-opening
sponsored by ServiceNow
WEBCAST: Workplaces are slowly reopening. But how can you ensure that your organization is doing it safely? Find out in this ServiceNow webinar, which explores how to assess employee readiness, manage PPE, schedule maintenance and more for a successful reopening.
Posted: 16 Sep 2020 | Premiered: Sep 16, 2020

ServiceNow

Costs of the Status Quo for Multi-Location Businesses
sponsored by Frontier Communications
RESOURCE: Urgency is rising for multilocation businesses to put bandwidth under the microscope.Unfortunately, triaging remote workforce support requests and managing multiple network vendors can make it difficult for overburdened IT leaders to know where to start their bandwidth reassessment. Download this guide to learn how to get started.
Posted: 17 Sep 2020 | Published: 17 Sep 2020

Frontier Communications

The Future Now Of Work
sponsored by Mitel Networks, Inc
RESOURCE: As the definition of work continues to evolve, communications services and technology are advancing. In this guide, explore some of the challenges and opportunities that come with this new way of work, as well as advice from analysts and practitioners in the field.
Posted: 04 Jan 2021 | Published: 04 Jan 2021

Mitel Networks, Inc

Navigating the Great British Switch-Off
sponsored by Zen Internet
WHITE PAPER: There will be a stop sell of the UK’s Public Service Telephone Network (PSTN) and related Integrated Services Digital Network (ISDN) products and services in 2023, and their end of life will be 2025. Jump into this white paper to understand how businesses are preparing for this change to the UK’s telecoms network and to see if yours is ready.
Posted: 03 Dec 2020 | Published: 03 Dec 2020

Zen Internet

Removing Bias from Talent Decisions with Artificial Intelligence
sponsored by Pymetrics
WHITE PAPER: It is impossible to correct human bias, but it is possible to identify and correct biases in AI. Download this white paper to explore the necessary steps for ensuring the AI-powered technology you use for hiring is unbiased.
Posted: 21 Sep 2020 | Published: 21 Sep 2020

Pymetrics

Top tips for building a successful MSSP practice in an age of remote working
sponsored by AT&T Cybersecurity
WEBCAST: In the aftermath of the pandemic and the shift to remote work, MSSPs are suddenly in high demand. Dive into this webcast to hear security service experts explain their top tips for success during the age of remote working.
Posted: 29 Sep 2020 | Premiered: Sep 29, 2020

AT&T Cybersecurity

Stress Testing 2.0: Better Informed Decisions Through Expanded Scenario-Based Risk Management
sponsored by SAS
WHITE PAPER: Savvy financial institutions are increasingly going beyond simple compliance to gain more effective, consistent analytical processes, as well as the ability to address complex questions from senior management. Download this white paper to learn about the maturation of stress testing, and how you can start improving your strategy today.
Posted: 06 Oct 2020 | Published: 06 Oct 2020

SAS
 

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