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MSO (Multiple Service Operators) Reports
 
Predictive & Psychometric Properties of the TrueNorth Speaking Test
sponsored by Emmersion Learning
PRODUCT OVERVIEW: The TrueNorth Speaking Test (TNT) is the first-ever, fully-automated speaking test. Through AI and ML, TNT improves accuracy for spoken language proficiency testing by eliminating the human error and bias that often accompanies traditional interviews. Learn more about TNT and its key features in this product overview.
Posted: 25 Aug 2020 | Published: 25 Aug 2020

Emmersion Learning

How to Use—and When to Avoid— Interview-Style Language Testing
sponsored by Emmersion Learning
WHITE PAPER: When contact centers want to screen for language ability, most choose to conduct an interview-style assessment. If you plan to use an in-house solution for language assessment like an interview-style test, follow the 5 steps outlined in this white paper. Download your copy to learn more.
Posted: 25 Aug 2020 | Published: 25 Aug 2020

Emmersion Learning

Rules to Stop the 8 Types of Transfer Fraud Losses
sponsored by Feedzai
RESOURCE: Fraud prevention is, by design, a broad term that encompasses any and all efforts to thwart the 8 types of transfer fraud loss. This infographic defines each of these fraud subtypes and offers insight into creating a set of rules for preventing each of them (with examples) – read on to get started.
Posted: 09 Feb 2021 | Published: 09 Feb 2021

Feedzai

Remote Teams Benefit Employees and Business Owners—Here’s How
sponsored by RingCentral
RESOURCE: In the last 5 years, remote work has grown 44%—and it’s easy to see why, with benefits like better morale, increased productivity, and reduce stress in employees. Explore the other ways remote teams benefit employees and business owners, as well as tips for getting started, in this blog post.
Posted: 05 Aug 2020 | Published: 05 Aug 2020

RingCentral

How to Create an Employee Centered Plan
sponsored by ServiceNow
WEBCAST: Workplaces are slowly reopening. But how can you ensure that your organization is doing it safely? Find out in this ServiceNow webinar, which explores how to assess employee readiness, manage PPE, schedule maintenance and more for a successful reopening.
Posted: 16 Sep 2020 | Premiered: Sep 16, 2020

ServiceNow

The Total Economic Impact™ Of ServiceNow HR Service Delivery
sponsored by ServiceNow
ANALYST REPORT: ServiceNow’s Employee Workflows solution helps organizations drive employee productivity by delivering the right experiences for the hybrid workforce. To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed four HRSD customers. Explore their key findings in this report.
Posted: 28 Jan 2021 | Published: 28 Jan 2021

ServiceNow

Creating an Action Plan for Your Agency’s Skills Gaps
sponsored by Cornerstone OnDemand
WHITE PAPER: Check out this white paper to see a worksheet that gives best practices and asks key questions from the public and private sectors for addressing skills gaps.
Posted: 18 Sep 2020 | Published: 18 Sep 2020

Cornerstone OnDemand

The Remote Work Playbook
sponsored by RingCentral
RESOURCE: For some, the transition to remote work can be tough. But with the right tools and strategies, you can make the switch a little easier. Read through RingCentral’s 8-chapter Remote Work Playbook to explore expert tips that can help you work from home like a pro.
Posted: 11 Aug 2020 | Published: 11 Aug 2020

RingCentral

MicroScope – October 2020: Get in touch with remote network security
sponsored by MicroScope
EZINE: In this issue, find out how the security channel has been working to ensure the network safety of remote workers during the pandemic. Also read about how flash-based storage is being enhanced to include ground-breaking technology using helium and DNA, and discover how data is the key to encryption
Posted: 01 Oct 2020 | Published: 02 Oct 2020

MicroScope

TrueNorth Speaking Test
sponsored by Emmersion Learning
WEBCAST: Accurate language testing can be time-intensive, expensive and hard to scale. Fortunately, solutions like Emmersion’s TrueNorth can help simplify them. Learn about TrueNorth and how you can get started in this brief video.
Posted: 24 Aug 2020 | Premiered: Aug 24, 2020

Emmersion Learning
 

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