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MicroScope – June 2019: Sourcing IT among the clouds sponsored by MicroScope EZINE: Outsourcing is changing as the anything-as-a-service model takes off. Posted: 24 May 2019 \| Published: 24 May 2019 TOPICS: Cloud Computing \| Cloud Security \| IT Best Practices \| IT Departments \| IT Infrastructure \| IT Management \| IT Services \| IT Workforce \| Management Service Providers \| Service Level Management \| VARs

Visibility to Containers: Measurable outcomes from CMDB sponsored by ServiceNow EBOOK: Containers couple both applications and systems dependencies together into a single artifact and introduce a new layer of abstraction, simplifying DevOps. Access this eBook to learn how teams can leverage this efficiency to transform legacy IT into fast IT through automation, reduced costs, and improved productivity. Posted: 22 Jan 2020 \| Published: 22 Jan 2020 TOPICS: IT Agents \| IT Asset Management \| IT Asset Management Software \| IT Auditing \| IT Best Practices \| IT Consulting Services \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Spending \| IT Systems \| IT Utility Services \| IT Workforce

HPE and Veeam Greenlake Video sponsored by Veeam Software WEBCAST: With a consumption-based data protection solution, your organization can speed up time to market, improve resource management, and ensure you always have capacity ahead of demand. View this webcast to learn 5 quantifiable improvements realized after folks switched to a single pane of glass data management solution such as this one. Posted: 31 Jan 2020 \| Premiered: Feb 28, 2019 TOPICS: Data Governance \| Data Integration \| Data Loss Prevention (DLP) \| Data Management \| Data Management Software \| Data Recovery \| Data Replication \| Data Security \| Data Storage \| IT Governance \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Spending \| IT Systems

ITSM and Digital Transformation – Where Are We? sponsored by Serviceaide WEBCAST: Hear from ITSM and IT automation experts as they discuss the impending evolution of ITSM under the pressures of digital transformation – and how technology like AI, machine learning, and process automation will become crucial to a successful IT service strategy. Posted: 17 Jun 2019 \| Premiered: Nov 27, 2018 TOPICS: IT Management \| IT Service Management \| IT Services

CW ANZ: OpenStack gains a foothold in Australia sponsored by ComputerWeekly.com EZINE: OpenStack's popularity has increased across the globe. A 2017 survey has revealed a 44% increase in OpenStack deployments compared to a year earlier – and 74% of all deployments occurred outside the U.S. In this issue of CW ANZ, we look at how OpenStack has changed the way Australian enterprises operate their IT infrastructure. Posted: 12 Apr 2018 \| Published: 19 Apr 2018 TOPICS: Cloud Computing \| Computer Hardware \| Internet Industry \| Internet Security \| Internet Structure \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Services \| IT Systems

Computer Weekly - 19 November 2019: Is facial recognition happening too fast? sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, as the Information Commissioner calls on police forces to slow down the introduction of facial recognition, we examine the issues. We look at what the use of DevOps methods means for storage strategy. And we talk to Microsoft's global cyber security chief. Read the issue now. Posted: 15 Nov 2019 \| Published: 19 Nov 2019 TOPICS: Artificial Intelligence \| Cybersecurity \| IT Services \| IT Workforce \| Software \| Software Development Methodologies \| Software Development Tools \| Storage Capacity \| Storage Hardware \| Storage Management Services \| Storage Management Software \| Storage Security

Deliver smart, responsive IT services in an always changing world sponsored by ServiceNow PRODUCT OVERVIEW: Inside this white paper, learn about ServiceNow’s ITSM Professional package that adds six new applications to the standard ServiceNow ITSM portfolio, including predictive intelligence, virtual support agents, and more. Posted: 05 May 2020 \| Published: 05 May 2020 TOPICS: IT Management \| IT Service Management \| IT Services \| IT Systems

Leveraging Automation in Telco Environments sponsored by Red Hat ANALYST REPORT: Many service providers have started down the automation road as part of their NFV-led transformations, understanding that they will reap the most benefit from virtualization by moving all the way to cloudification. In this white paper, learn why automation is a valuable tool for service providers looking to improve their operational efficiency. Posted: 17 Apr 2020 \| Published: 17 Apr 2020 TOPICS: Network Best Practices \| Network Infrastructure \| Network Management \| Network Management Protocols \| Networking \| Telecommunications Hardware \| Telecommunications Industry \| Telecommunications Networks \| Telecommunications Service Providers

Stop Doing Things the Same Way and Expecting a Different Outcome -Improving Self-Service Adoption Requires a Rethink sponsored by Serviceaide WHITE PAPER: In this article, find out how virtual service agents can (quite literally) provide a more intuitive approach to IT self-service – ultimately reducing hands-on time required by actual IT team members and offloading support responsibilities onto AI. Posted: 30 Apr 2019 \| Published: 30 Apr 2019 TOPICS: IT Management \| IT Service Management \| IT Services \| IT Systems

CW Benelux February-April 2020: Ericsson helps driverless buses hit European streets sponsored by ComputerWeekly.com EZINE: Ericsson reveals its plans for new technologies including 5G, the internet of things and automation, including driverless buses. Posted: 24 Jan 2020 \| Published: 13 Feb 2020 TOPICS: Artificial Intelligence \| Computer Hardware \| Intelligent Networks \| Internet Infrastructure \| IT Infrastructure \| IT Management \| IT Management Services \| IT Outsourcing Services \| IT Services \| IT Systems \| Security \| Security Best Practices

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