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WEBCAST: Modernizing and automating ITSM is a tempting concept, but employee pushback, lack of expertise and limited resources can get in the way of a successful transition.Listen to this webinar to hear one company’s roadmap to digital transformation, along with the challenges they encountered and resolved along the way.

Posted: 20 Nov 2020 | Premiered: Nov 20, 2020

WHITE PAPER: In the digital economy, end-users need IT experiences to be innovate, intuitive and automated. Download this white paper to discover four key elements for modernizing ITSM through engaging user experiences, including collaborative knowledge and resolution, autonomous, data-driven experiences and more.

Posted: 18 Dec 2020 | Published: 18 Dec 2020

EGUIDE: The results of our 2019 IT Priorities survey are in, and they show the good news that IT budgets are rising faster than they have for many years. Cloud remains the top spending priority for this year, but IT automation is growing fast as a major investment area.

Posted: 27 Feb 2019 | Published: 27 Feb 2019

EZINE: German investment banking giant Deutsche Bank is opening a division focused on innovation as part of its plan to digitise all business operations. Read more details in this edition of CW Europe.

Posted: 03 Dec 2019 | Published: 12 Dec 2019

WHITE PAPER: In this white paper, learn about ServiceNow’s Now Platform Paris release and its features, as well as the benefits you could achieve with it.

Posted: 12 Nov 2020 | Published: 12 Nov 2020

EZINE: Ericsson reveals its plans for new technologies including 5G, the internet of things and automation, including driverless buses.

Posted: 24 Jan 2020 | Published: 13 Feb 2020

WHITE PAPER: For many insurance and financial service firms, the global pandemic required a shift towards increased automation. In this guide, learn what an accelerated digital transformation means for your organization and why now is the best time to take this step.

Posted: 19 Nov 2020 | Published: 19 Nov 2020

EBOOK: So many businesses are performing damage control these days. Plans of digital transformation have pivoted to those of business continuity to ensure smooth and secure operations. However, you still have to move forward, and this can be easier said than done. View this e-book to see how Aruba and HPE Financial Services may be able to help.

Posted: 06 Nov 2020 | Published: 06 Nov 2020

WHITE PAPER: New technology has introduced options for IT teams struggling with increasing ticket volumes. The tricky part is discerning which choice is the best for your IT team in particular. Jump into this white paper to learn how to identify the good IT service management tools from the bad relative to your organization's needs.

Posted: 01 May 2019 | Published: 01 May 2019

EGUIDE: Download this E-Guide to learn about today’s service desk evolutions in-depth, including what factors distinguish help desks from services desks, and how to start assembling a service catalog of your own.

Posted: 27 Jan 2020 | Published: 27 Jan 2020