Mastering multi-channel journeys – making engagement pay
sponsored by ComputerWeekly.com
RESEARCH CONTENT:
This research from Oxygen8 assesses how businesses communicate with customers and how those customers want businesses to communicate with them, and offers advice on how to achieve it.
Posted: 23 Sep 2015 | Published: 23 Sep 2015
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Cloud-managed Networks: Are They the Secret To Success?
sponsored by Aruba Networks
WHITE PAPER:
Gartner found that midsized businesses spend 1.5x more on infrastructure technologies than large enterprises. Yet, they must deploy and maintain this technology with limited staff. That’s where a cloud-managed network can help. Find out if a cloud-managed network could be right for your business in this white paper.
Posted: 08 Oct 2019 | Published: 08 Oct 2019
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From PBX to VoIP: The Evolution of UC
sponsored by 4Net
EGUIDE:
Unified communications technologies keep evolving as new applications emerge in response to changing work styles. Learn about one of those applications in this expert guide, and explore the evolution of UC and how it got to where it is today.
Posted: 13 Sep 2019 | Published: 13 Sep 2019
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Tips for Conducting Wireless Network Monitoring
sponsored by 7SIGNAL
WHITE PAPER:
Wireless network monitoring (WMN) helps you answer important questions about how your network is functioning and performing. Without it, end users may experience problems before they can be addressed by IT managers. Learn about WMN and explore tips for using it in this white paper.
Posted: 14 Oct 2019 | Published: 14 Oct 2019
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10 Ways to Make Money with 5G
sponsored by Kingpin - MATRIXX Software
EBOOK:
Consumers are starting to get excited about 5G, but what’s the plan for turning the hype into revenue? In this e-book, explore some of today’s most promising monetization opportunities and the key capabilities that digital leaders are putting into place to prepare.
Posted: 11 Nov 2019 | Published: 11 Nov 2019
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Computer Weekly – 1 October 2019: The most influential women in UK technology
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we announce our annual list of the 50 most influential women in UK technology. Meet the winner, Debbie Forster, CEO of Tech Talent Charter, and find out who are this year's five rising stars. Also, our latest buyer's guide looks at the latest developments in robotic process automation. Read the issue now.
Posted: 27 Sep 2019 | Published: 01 Oct 2019
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Cloud Contact Center: What to Consider Before Migration
sponsored by 4Net
EGUIDE:
The line between unified communications and the contact center is blurring as organizations look to bring both technologies together via cloud adoption. In this expert guide, find out if moving your contact center to the cloud is right for you, and explore 5 tips for picking a call center CX platform.
Posted: 11 Sep 2019 | Published: 11 Sep 2019
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5 Trends to Know for Improved Public Sector Communications
sponsored by Verizon
WHITE PAPER:
Communication is the backbone of every organization. But it's not always easy to connect with people, especially as the basic rules of engagement—and how we choose to engage—continue to evolve. Read this white paper for 5 key communication trends that are impacting organizations today, along with tips for responding to each one.
Posted: 24 Sep 2019 | Published: 24 Sep 2019
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Onward to the Future of IT Support
sponsored by Bold360 by LogMeIn
WHITE PAPER:
In this Aberdeen report, take a look at how new technologies and evolving end-user expectations are transforming IT support.
Posted: 29 Oct 2019 | Published: 31 Oct 2018
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Wireless Network Monitoring and Business ROI
sponsored by 7SIGNAL
WHITE PAPER:
Network downtime isn’t just annoying; it’s also costly. In this white paper, learn how wireless network monitoring directly impacts ROI and employee satisfaction.
Posted: 14 Oct 2019 | Published: 14 Oct 2019
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