The Quest for Killer SIP Apps
sponsored by NACR
WEBCAST:
Learn the benefits SIP can bring to your organization – helping you provide a heterogeneous UC environment to your users, increase enterprise mobility, ensure the delivery of communications applications, and more!
Posted: 13 Jun 2012 | Premiered: May 31, 2012
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Sending Faxes in Real-time over an IP Network
sponsored by GFI Software
PRODUCT LITERATURE:
This technical white paper gives an introduction to fax over Internet Protocol (FoIP) and explains the various usages and advantages of FoIP.
Posted: 25 Jun 2007 | Published: 01 Jun 2007
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Management's Guide to Strategically Leverage Intelligent Technologies
sponsored by SAP
WHITE PAPER:
Inside this report from IDC, explore the findings of survey results from nearly 2,000 mid-size decision makers and business leaders to learn what distinguishes laggards from best-run organizations – and how the latter category members are leveraging their position to get a leg up on competition.
Posted: 07 May 2019 | Published: 07 May 2019
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Wireless Case Study: Forsyth County Schools
sponsored by Extreme Networks
CASE STUDY:
In this case study, find out how Forsyth County Schools moved to a new, high-speed wireless infrastructure to support their annual growth (about 1500-1800 students a year) and expanding connectivity needs.
Posted: 02 May 2019 | Published: 02 May 2019
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The PagerDuty Post-Mortem Handbook
sponsored by PagerDuty
WHITE PAPER:
No major incident is ever truly resolved without a postmortem. It's a way to look back and review the incident in detail to determine exactly what went wrong. Open this eBook to learn how PagerDuty conducts postmortems internally, and receive a free postmortem template.
Posted: 10 May 2019 | Published: 10 May 2019
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Paving the Way towards Fully-Automated Processes with a Mobile-First Network
sponsored by Aruba Networks
CASE STUDY:
In this case study, find out how international parcel delivery company DHL adopted a mobile-first network architecture to support the logistical needs of their worldwide workforce.
Posted: 01 May 2019 | Published: 01 May 2019
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The Real-World Value of Hyperconverged Infrastructure
sponsored by Lenovo Intel
EBOOK:
This IDC e-book examines the value of HCI. Read on to dig into top HCI adoption drivers, 4 real-world benefits of HCI, how HCI improves resource utilization, and more.
Posted: 08 May 2019 | Published: 30 Jun 2018
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How to Provide Customers with Better Help Desk Experiences with Luma, the Virtual Agent
sponsored by Serviceaide
PRODUCT OVERVIEW:
Inside, learn why support teams have an opportunity to transform their service desks using virtual agents, and how machine-driven support and human-based conversations can help provide better CX.
Posted: 30 Apr 2019 | Published: 30 Apr 2019
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Stop Doing Things the Same Way and Expecting a Different Outcome -Improving Self-Service Adoption Requires a Rethink
sponsored by Serviceaide
WHITE PAPER:
In this article, find out how virtual service agents can (quite literally) provide a more intuitive approach to IT self-service – ultimately reducing hands-on time required by actual IT team members and offloading support responsibilities onto AI.
Posted: 30 Apr 2019 | Published: 30 Apr 2019
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Unintended Consequences in Digital Transformation: 7 Lessons from Major Brands
sponsored by Capriza
WHITE PAPER:
Open up this article to read through seven accounts from major brands like Nike, LEGO, Google, and more as they explore the roadblocks they encountered in their own digital transformation projects – and find out how they ultimately overcame them.
Posted: 10 May 2019 | Published: 10 May 2019
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