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ALSO CALLED: Agents
DEFINITION: On the Internet, an intelligent agent (or simply an agent) is a program that gathers information or performs some other service without your immediate presence and on some regular schedule. Typically, an agent program, using parameters you have provided, searches all or some part of the Internet, gathers information you're interested in, and presents it to you on a daily or other periodic basis.  … 

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Intelligent Agents Reports
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10 AI and machine learning use cases in ITSM
sponsored by ComputerWeekly.com
EGUIDE: AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 10 AI and machine learning use cases for ITSM
Posted: 12 Jul 2020 | Published: 13 Jul 2020

ComputerWeekly.com

10 Common Ways Machine Learning is Driving Positive Outcomes
sponsored by AWS
WHITE PAPER: Access this e-guide to discover 10 common use cases for machine learning technologies, identify key trends within this technology, and examine some of the most profitable deployments of machine learning.
Posted: 22 Jul 2021 | Published: 14 Jul 2021

AWS

10 Reasons to Choose HPE Ezmeral Data Fabric
sponsored by Hewlett Packard Enterprise
RESOURCE: From massive scalability and global namespace to multi-tenancy and security - HPE Ezmeral Data Fabric is radically simple, requires less specialized skill set to setup, configure, and manage; thereby reducing the operation complexity and cost. Learn more about HPE Ezmeral Data Fabric inside.
Posted: 29 Oct 2020 | Published: 29 Oct 2020

Hewlett Packard Enterprise

10 Things to Know When Starting With AI
sponsored by CPP Associates
WHITE PAPER: Listed in this white paper are 10 questions folks should ask when they are beginning new AI projects, such as: What data is required to achieve our goal? How will we remove bias? How often will we fine-tune AI models? Download your copy to see the rest.
Posted: 19 Jul 2021 | Published: 19 Jul 2021

CPP Associates

12 Rules for a Data Fabric
sponsored by Hewlett Packard Enterprise
WHITE PAPER: The concept of a data fabric has emerged to describe a new approach to support agile development of data-driven applications, analytics, and artificial intelligence (AI). But what, exactly, is a data fabric? This resource cuts through the confusion to help you understand this strategy and counts down 12 rules for a data fabric.
Posted: 29 Oct 2020 | Published: 29 Oct 2020

Hewlett Packard Enterprise

2021 Artificial Intelligence Success Guide
sponsored by DataDirect Networks
WHITE PAPER: While many companies are planning to continue investing in AI technologies, only 21% of companies have AI in production according to Gartner. Read on to learn how to overcome 5 common challenges companies experience when implementing AI and discover how you can optimize your infrastructure for AI deployment.
Posted: 04 Jun 2021 | Published: 04 Jun 2021

DataDirect Networks

2021 IT Priorities: APAC Key Technology Areas Infographic
sponsored by ComputerWeekly.com
EGUIDE: This year, we asked nearly 300 IT professionals in APAC which technology areas they identified as being imperative for 2021. In this infographic find out how remote working is influencing investments, learn about shifts in application development trends and which infrastructure tools will be deployed most in 2021.
Posted: 13 Jan 2021 | Published: 13 Jan 2021

ComputerWeekly.com

2021 IT Priorities: APAC report
sponsored by ComputerWeekly.com
EGUIDE: Inside this report, get the complete analysis of the 2021 IT Priorities survey results, as well as insights into enterprises in the region that are accelerating their digital investments to not only survive but thrive in a post-pandemic world.
Posted: 09 Dec 2020 | Published: 10 Dec 2020

ComputerWeekly.com

2021 Trends: Where Enterprise AI Is Headed Next
sponsored by Dataiku
EBOOK: Check out this eBook to learn the 5 main elements of successful business value generation, learn the impact that MLOps will have in 2021, and much more.
Posted: 16 Mar 2021 | Published: 16 Mar 2021

Dataiku

24x7 Customer Service Without Additional Headcount
sponsored by Serviceaide
WHITE PAPER: Download this white paper to learn how the IT service desk demonstrates how the internal CX is influenced by the journey through interaction touchpoints, and why achieving this often requires a redesign of company culture, new technology, and modernized processes.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

Serviceaide

3 Critical Levers to Transform and Automate Accounts Payable Operations
sponsored by GEP
WHITE PAPER: Access this custom white paper to examine 3 benefits of automating accounts payable and learn 7 key questions to ask about a future-proofed solution.
Posted: 24 Sep 2020 | Published: 24 Sep 2020

GEP

35% of organizations cite the cost of IT infrastructure as the greatest barrier or challenge they experience with AI projects.
sponsored by Vion
INFOGRAPHIC: To offset upfront capital traditionally required for comprehensive and powerful AI infrastructure platforms, some companies are looking to consume AI infrastructure in a pay-as-you-go cost model. Grab this infographic to glean more benefits of this AI infrastructure approach.
Posted: 24 Sep 2021 | Published: 24 Sep 2021

Vion

36% of federal agencies are turning to external AI-focused solution providers to help with the selection, implementation, and/or management of AI infrastructure.
sponsored by Vion
ESG: Download this infographic to key into the pros and cons of leveraging an AI infrastructure solution provider.
Posted: 24 Sep 2021 | Published: 24 Sep 2021

Vion

4 Key Drivers of Change in Customer Experience
sponsored by ServiceNow
WHITE PAPER: Contact centers are no longer the unresponsive, slow, frustrating call centers of yesteryear. With the help of digital technologies, businesses are able to provide their consumers with new levels of support. Read on to learn 4 key trends, inside and outside the contact center, that are elevating customer experiences to new heights.
Posted: 26 Jan 2021 | Published: 22 Jan 2021

ServiceNow

4 Trends Transforming Underwriting
sponsored by WNS North America Inc
BLOG: As the insurance sector continues to face major challenges brought about by the pandemic, the pressure is on underwriters to price risk more accurately and swiftly than ever. Read this article to learn about the 4 trends transforming underwriting.
Posted: 15 Sep 2021 | Published: 15 Sep 2021

WNS North America Inc

5 Big Myths of AI And Machine Learning Debunked
sponsored by Splunk
WHITE PAPER: Read this white paper for an explanation of the key differences between weak and strong AI and a debunking of 5 common myths regarding AI and machine learning (ML).
Posted: 12 Nov 2019 | Published: 12 Nov 2019

Splunk

5 Infrastructure Requirements for AI Success
sponsored by Pavilion
EBOOK: This e-book will look at some of the key storage infrastructure components that you should consider before starting any AI project. Access it here to learn factors that can make the difference between an AI project that stalls and one that drives your organization, and your career, into the future.
Posted: 16 Sep 2021 | Published: 16 Sep 2021

Pavilion

5 Reasons to Make Virtual Agent Adoption a Priority
sponsored by Serviceaide
RESOURCE: Explore the top 5 reasons for making virtual agent adoption a priority in your organization today.
Posted: 02 Aug 2019 | Published: 02 Aug 2019

Serviceaide

5 Steps To Accelerate Value From Your Industrial IoT Data
sponsored by SAS
WHITE PAPER: How do you turn your IIoT data into a competitive advantage for your business? Inside, explore 5 steps proven to help you accelerate value from your IIoT data, and discover why should consider SAS Analytics for your IoT needs.
Posted: 12 Aug 2019 | Published: 12 Aug 2019

SAS

5 Ways to Get Started with Artificial Intelligence and Machine Learning
sponsored by Dell Technologies and Intel
WHITE PAPER: The best time to start your AI project for the future is today, but how can you do so successfully? Download this white paper to learn 5 key things you’ll need to keep in mind as you start your successful AI and ML projects and explore some of the popular solutions that are underpinning successful AI deployments elsewhere.
Posted: 06 Aug 2021 | Published: 06 Aug 2021

Dell Technologies and Intel

57% of IT organizations have repatriated workloads from the public cloud back to on-premises environments.
sponsored by Vion
ESG: Access this ESG infographic to learn more about the burgeoning need for hybrid AI infrastructure.
Posted: 23 Sep 2021 | Published: 23 Sep 2021

Vion

6 Myths of AIOps Debunked
sponsored by Splunk
WHITE PAPER: Like many hyped technologies, it’s hard to sift through all of the information to get at what’s really going on. What really is AIOps, and how can it be used to create tangible business value? Download 6 Myths of AIOps Debunked to tackle some of the most common myths and misconceptions regarding AIOps.
Posted: 11 Aug 2020 | Published: 11 Aug 2020

Splunk

7 Considerations When Designingan Rfp For A Virtual Assistant
sponsored by Espressive
EBOOK: How can you make sure your chatbot initiative will succeed? It all starts with a strong RFP designed specifically for chatbots. In this eBook you will learn 7 considerations to build into your RFP, questions to include in your RFP to help ensure success and how to ensure reduced call volume and high employee adoption.
Posted: 13 May 2021 | Published: 13 May 2021

Espressive

5 Trends to Watch in 2018 for Content Management Systems
sponsored by Enginess
EGUIDE: In this e-guide, content management expert Geoffrey Bock, dives into what's in store for content management in 2018 – think smart content getting smarter, omnichannel delivery advancements, digital asset management and more.
Posted: 15 Jun 2018 | Published: 31 Dec 2017

Enginess

9 Steps for Effective Monitoring in Data Centers
sponsored by Splunk
EGUIDE: Download this E-Guide to uncover nine helpful steps organizations can take to improve real-time monitoring in their data centers. Plus, take a deep dive into how AIOps platforms use AI to automatically flag and, most importantly, prevent problems.
Posted: 12 Jan 2021 | Published: 05 Jan 2021

Splunk
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