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ALSO CALLED: Agents
DEFINITION: On the Internet, an intelligent agent (or simply an agent) is a program that gathers information or performs some other service without your immediate presence and on some regular schedule. Typically, an agent program, using parameters you have provided, searches all or some part of the Internet, gathers information you're interested in, and presents it to you on a daily or other periodic basis.  … 

Intelligent Agents definition sponsored by SearchCIO.com, powered by WhatIs.com an online computer dictionary
Intelligent Agents Reports
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10 AI and machine learning use cases in ITSM
sponsored by ComputerWeekly.com
EGUIDE: AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 10 AI and machine learning use cases for ITSM
Posted: 12 Jul 2020 | Published: 13 Jul 2020

ComputerWeekly.com

10 Must-Haves for a Powerful Enterprise Data Science Solution
sponsored by StreamAnalytix
WHITE PAPER: More data science solutions now offer end-to-end workflows and incorporate multiple advanced tools in their offerings, ensuring you can create insight easily and quickly—but how can you be sure you’re using the right platform? Read this guide to learn the 10 must-have features you should be looking for in your company’s data science solutions.
Posted: 07 Jan 2021 | Published: 07 Jan 2021

StreamAnalytix

10 Reasons to Choose HPE Ezmeral Data Fabric
sponsored by Hewlett Packard Enterprise
RESOURCE: From massive scalability and global namespace to multi-tenancy and security - HPE Ezmeral Data Fabric is radically simple, requires less specialized skill set to setup, configure, and manage; thereby reducing the operation complexity and cost. Learn more about HPE Ezmeral Data Fabric inside.
Posted: 29 Oct 2020 | Published: 29 Oct 2020

Hewlett Packard Enterprise

10 Steps to AIOps Success
sponsored by OpsRamp
WHITE PAPER: AI in IT operations is incredibly useful; AIOps can help reduce alert noise, analyze data for the IT team, and automatically run menial tasks like patches and updates. But while most businesses are planning to invest in AIOps, not all of these businesses are adequately prepared. Read this white paper to learn the 10 steps toward AIOps success.
Posted: 02 Nov 2020 | Published: 02 Nov 2020

OpsRamp

12 Rules for a Data Fabric
sponsored by Hewlett Packard Enterprise
WHITE PAPER: The concept of a data fabric has emerged to describe a new approach to support agile development of data-driven applications, analytics, and artificial intelligence (AI). But what, exactly, is a data fabric? This resource cuts through the confusion to help you understand this strategy and counts down 12 rules for a data fabric.
Posted: 29 Oct 2020 | Published: 29 Oct 2020

Hewlett Packard Enterprise

2020: What's Next for the Data-Driven Enterprise
sponsored by Dataiku
ANALYST REPORT: Read this analyst report to learn the 6 AI trends to watch for in 2020 and beyond to make sure your organization is not left behind, as well as key factors that will evolve the role of the data scientist.
Posted: 20 Jan 2020 | Published: 20 Jan 2020

Dataiku

2021 IT Priorities: APAC Key Technology Areas Infographic
sponsored by ComputerWeekly.com
EGUIDE: This year, we asked nearly 300 IT professionals in APAC which technology areas they identified as being imperative for 2021. In this infographic find out how remote working is influencing investments, learn about shifts in application development trends and which infrastructure tools will be deployed most in 2021.
Posted: 13 Jan 2021 | Published: 13 Jan 2021

ComputerWeekly.com

2021 IT Priorities: APAC report
sponsored by ComputerWeekly.com
EGUIDE: Inside this report, get the complete analysis of the 2021 IT Priorities survey results, as well as insights into enterprises in the region that are accelerating their digital investments to not only survive but thrive in a post-pandemic world.
Posted: 09 Dec 2020 | Published: 10 Dec 2020

ComputerWeekly.com

24x7 Customer Service Without Additional Headcount
sponsored by Serviceaide
WHITE PAPER: Download this white paper to learn how the IT service desk demonstrates how the internal CX is influenced by the journey through interaction touchpoints, and why achieving this often requires a redesign of company culture, new technology, and modernized processes.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

Serviceaide

3 Critical Levers to Transform and Automate Accounts Payable Operations
sponsored by GEP
WHITE PAPER: Access this custom white paper to examine 3 benefits of automating accounts payable and learn 7 key questions to ask about a future-proofed solution.
Posted: 24 Sep 2020 | Published: 24 Sep 2020

GEP

3 Growing Applications of AI in Data Management
sponsored by Fujifilm Recording Media USA, Inc.
WHITE PAPER: AI can alleviate some of the challenges associated with data management—but how? Read this e-guide to learn how you can take AI tools and apply them to automate, improve, and accelerate crucial data management tasks including master data management.
Posted: 13 Oct 2020 | Published: 09 Oct 2020

Fujifilm Recording Media USA, Inc.

3 ways AI is powering customer experience
sponsored by Mediasmith, Inc.
EBOOK: By 2022, Gartner predicts 70% of customer interactions will involve emerging technologies such as machine learning applications, chatbots and mobile messaging, up from 15% in 2018. Explore the 3 key ways AI is transforming the customer experience, and tips for getting started, in this eBook.
Posted: 23 Dec 2020 | Published: 23 Dec 2020

Mediasmith, Inc.

4 Ways AI Can Help Build an Omnichannel Customer Experience
sponsored by Verizon
WHITE PAPER: A company with a quality online, and offline, presence is one that lets its customers interact with it no matter where the customer is. Rather than relying solely on humans, companies can deploy AI to help deliver a consistent and accurate experience across channels. Check out this white paper to learn more about omnichannel customer experience.
Posted: 25 Jun 2020 | Published: 18 Mar 2019

Verizon

5 Big Myths of AI and Machine Learning Debunked
sponsored by Splunk
WHITE PAPER: Read this white paper for an explanation of the key differences between weak and strong AI and a debunking of 5 common myths regarding AI and machine learning (ML).
Posted: 12 Nov 2019 | Published: 12 Nov 2019

Splunk

5 Lessons in Augmented Reality for Marketers: Project Spyglass AR Demo
sponsored by Contentstack
VIDEO: Contentstack recently built an augmented reality demo for skincare brands and beauty retailers. Explore the 5 major lessons they learned, as told by the marketers who spearheaded the project, in this video.
Posted: 16 Dec 2020 | Premiered: 16 Dec 2020

Contentstack

5 Reasons to Make Virtual Agent Adoption a Priority
sponsored by Serviceaide
RESOURCE: Explore the top 5 reasons for making virtual agent adoption a priority in your organization today.
Posted: 02 Aug 2019 | Published: 02 Aug 2019

Serviceaide

5 Steps to Automate Your Business
sponsored by Red Hat
WHITE PAPER: While IT and business leaders alike know that enterprise-wide automation is the answer to many of today’s questions, the pathway to get there can be murky. Inside this guide from Red Hat, uncover the five steps designed to prep your organization for automation adoption.
Posted: 21 Apr 2020 | Published: 21 Apr 2020

Red Hat

6 Myths of AIOps Debunked
sponsored by Splunk
WHITE PAPER: Like many hyped technologies, it’s hard to sift through all of the information to get at what’s really going on. What really is AIOps, and how can it be used to create tangible business value? Download 6 Myths of AIOps Debunked to tackle some of the most common myths and misconceptions regarding AIOps.
Posted: 11 Aug 2020 | Published: 11 Aug 2020

Splunk

7 Tips for Successfully Launching a Machine Learning Project
sponsored by Actico
WHITE PAPER: Machine learning technologies are rapidly leaving the realm of science fiction and entering the business world as huge drivers of innovation and profit. Access this white paper to learn 7 essential tips for creating a successful machine learning project, covering the importance of databases, human employees, project scaling, and more.
Posted: 22 Dec 2020 | Published: 22 Dec 2020

Actico

8x8: Collaboration and AI Take Customer Care to the Next Level
sponsored by Kingpin Comm. - 8X8
WHITE PAPER: The contact center has been undergoing massive change for years, as businesses migrate to the cloud and pursue omnichannel customer engagement strategies. But in 2020, several new and stabilized trends have emerged. Read on to learn how AI, collaboration, and hybrid cloud tools are breaking through the hype cycle and offering real solutions.
Posted: 16 Oct 2020 | Published: 16 Oct 2020

Kingpin Comm. - 8X8

A Brand Creates $500MM Opportunity by Applying Advanced Analytics to “Order to Cash”
sponsored by Fractal
CASE STUDY: When a Consumer Packaged Goods (CPG) company realized their collection processes were inefficient, they partnered with Fractal Analytics to improve their data integration and analytics. Read this case study to learn how this company enabled real-time analytics and automated their systems, improving their cash flow and collections effectiveness.
Posted: 12 Jan 2021 | Published: 12 Jan 2021

Fractal

A Computer Weekly buyer's guide to artificial intelligence in IT security
sponsored by ComputerWeekly.com
EGUIDE: Artificial intelligence is keeping businesses ahead when it comes to fighting cyber crime. In this 14-page buyer's guide, Computer Weekly looks at how IT security is automating its systems, the tools letting firms achieve more with less and the advantages of predictive security.
Posted: 19 Aug 2020 | Published: 19 Aug 2020

ComputerWeekly.com

A Computer Weekly buyer's guide to Automating business processes
sponsored by ComputerWeekly.com
EGUIDE: Automating business processes can save time and money. In this 15-page buyer's guide, Computer Weekly looks at how BPA can expand into new areas, the opportunities artificial intelligence has to offer and why it's so important to assess what's working optimally.
Posted: 07 Dec 2020 | Published: 07 Dec 2020

ComputerWeekly.com

A Computer Weekly Buyer's Guide to Automation and AI in Systems Management
sponsored by ComputerWeekly.com
EGUIDE: Automation has the potential to revolutionise your business. In this 14-page buyer's guide, Computer Weekly looks at the progress being made in the automation of systems management, the increased efficiency of artificial intelligence and the changes automation brings to infrastructure management.
Posted: 23 Jun 2020 | Published: 08 Aug 2018

ComputerWeekly.com

5 Trends to Watch in 2018 for Content Management Systems
sponsored by Enginess
EGUIDE: In this e-guide, content management expert Geoffrey Bock, dives into what's in store for content management in 2018 – think smart content getting smarter, omnichannel delivery advancements, digital asset management and more.
Posted: 15 Jun 2018 | Published: 31 Dec 2017

Enginess
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