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ALSO CALLED: Agents
DEFINITION: On the Internet, an intelligent agent (or simply an agent) is a program that gathers information or performs some other service without your immediate presence and on some regular schedule. Typically, an agent program, using parameters you have provided, searches all or some part of the Internet, gathers information you're interested in, and presents it to you on a daily or other periodic basis.  … 

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Intelligent Agents Reports
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10 AI and machine learning use cases in ITSM
sponsored by ComputerWeekly.com
EGUIDE: AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 10 AI and machine learning use cases for ITSM
Posted: 12 Jul 2020 | Published: 13 Jul 2020

ComputerWeekly.com

10 Reasons to Choose HPE Ezmeral Data Fabric
sponsored by Hewlett Packard Enterprise
RESOURCE: From massive scalability and global namespace to multi-tenancy and security - HPE Ezmeral Data Fabric is radically simple, requires less specialized skill set to setup, configure, and manage; thereby reducing the operation complexity and cost. Learn more about HPE Ezmeral Data Fabric inside.
Posted: 29 Oct 2020 | Published: 29 Oct 2020

Hewlett Packard Enterprise

10 Things you need to know about Digital Transformation
sponsored by OpenText
RESOURCE: Digital transformation is a huge task to take on—which is why it’s important to keep these 10 things in mind. Download this infographic to review some key considerations for DX.
Posted: 16 Mar 2021 | Published: 16 Mar 2021

OpenText

12 Rules for a Data Fabric
sponsored by Hewlett Packard Enterprise
WHITE PAPER: The concept of a data fabric has emerged to describe a new approach to support agile development of data-driven applications, analytics, and artificial intelligence (AI). But what, exactly, is a data fabric? This resource cuts through the confusion to help you understand this strategy and counts down 12 rules for a data fabric.
Posted: 29 Oct 2020 | Published: 29 Oct 2020

Hewlett Packard Enterprise

2021 Cybersecurity & Threat Intelligence Research Report
sponsored by Infoblox
RESEARCH CONTENT: Each year, the SANS institute releases a comprehensive report highlight expert insight into all things cyber threat intelligence (CTI). This year’s SANS CTI Survey report explores how the pandemic impacted CTI programs and practices throughout the year. Unlock the full report and discover all of SANS’ findings from last year.
Posted: 11 Feb 2021 | Published: 11 Feb 2021

Infoblox

2021 IT Priorities: APAC Key Technology Areas Infographic
sponsored by ComputerWeekly.com
EGUIDE: This year, we asked nearly 300 IT professionals in APAC which technology areas they identified as being imperative for 2021. In this infographic find out how remote working is influencing investments, learn about shifts in application development trends and which infrastructure tools will be deployed most in 2021.
Posted: 13 Jan 2021 | Published: 13 Jan 2021

ComputerWeekly.com

2021 IT Priorities: APAC report
sponsored by ComputerWeekly.com
EGUIDE: Inside this report, get the complete analysis of the 2021 IT Priorities survey results, as well as insights into enterprises in the region that are accelerating their digital investments to not only survive but thrive in a post-pandemic world.
Posted: 09 Dec 2020 | Published: 10 Dec 2020

ComputerWeekly.com

2021 Trends: Where Enterprise AI Is Headed Next
sponsored by Dataiku
EBOOK: Check out this eBook to learn the 5 main elements of successful business value generation, learn the impact that MLOps will have in 2021, and much more.
Posted: 16 Mar 2021 | Published: 16 Mar 2021

Dataiku

24x7 Customer Service Without Additional Headcount
sponsored by Serviceaide
WHITE PAPER: Download this white paper to learn how the IT service desk demonstrates how the internal CX is influenced by the journey through interaction touchpoints, and why achieving this often requires a redesign of company culture, new technology, and modernized processes.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

Serviceaide

3 Critical Levers to Transform and Automate Accounts Payable Operations
sponsored by GEP
WHITE PAPER: Access this custom white paper to examine 3 benefits of automating accounts payable and learn 7 key questions to ask about a future-proofed solution.
Posted: 24 Sep 2020 | Published: 24 Sep 2020

GEP

3 Growing Applications of AI in Data Management
sponsored by Fujifilm Recording Media USA, Inc.
WHITE PAPER: AI can alleviate some of the challenges associated with data management—but how? Read this e-guide to learn how you can take AI tools and apply them to automate, improve, and accelerate crucial data management tasks including master data management.
Posted: 13 Oct 2020 | Published: 09 Oct 2020

Fujifilm Recording Media USA, Inc.

4 Key Drivers of Change in Customer Experience
sponsored by ServiceNow
WHITE PAPER: Contact centers are no longer the unresponsive, slow, frustrating call centers of yesteryear. With the help of digital technologies, businesses are able to provide their consumers with new levels of support. Read on to learn 4 key trends, inside and outside the contact center, that are elevating customer experiences to new heights.
Posted: 26 Jan 2021 | Published: 22 Jan 2021

ServiceNow

4 Ways to Improve Video Conferencing Tech with AI
sponsored by BMC Software
EBOOK: In this ebook, explore 4 ways AI services can help improve meeting room technology.
Posted: 27 Jan 2021 | Published: 27 Jan 2021

BMC Software

5 Big Myths of AI And Machine Learning Debunked
sponsored by Splunk
WHITE PAPER: Read this white paper for an explanation of the key differences between weak and strong AI and a debunking of 5 common myths regarding AI and machine learning (ML).
Posted: 12 Nov 2019 | Published: 12 Nov 2019

Splunk

5 Myths and Realities on Responsible AI
sponsored by Dataiku
WHITE PAPER: Download this white paper to delve into five common myths about responsible AI to bring some clarity about what it does—and doesn’t—mean for your business today.
Posted: 08 Mar 2021 | Published: 31 Dec 2020

Dataiku

5 Reasons to Make Virtual Agent Adoption a Priority
sponsored by Serviceaide
RESOURCE: Explore the top 5 reasons for making virtual agent adoption a priority in your organization today.
Posted: 02 Aug 2019 | Published: 02 Aug 2019

Serviceaide

5 Steps to Automate Your Business
sponsored by Red Hat
WHITE PAPER: While IT and business leaders alike know that enterprise-wide automation is the answer to many of today’s questions, the pathway to get there can be murky. Inside this guide from Red Hat, uncover the five steps designed to prep your organization for automation adoption.
Posted: 21 Apr 2020 | Published: 21 Apr 2020

Red Hat

6 Myths of AIOps Debunked
sponsored by Splunk
WHITE PAPER: Like many hyped technologies, it’s hard to sift through all of the information to get at what’s really going on. What really is AIOps, and how can it be used to create tangible business value? Download 6 Myths of AIOps Debunked to tackle some of the most common myths and misconceptions regarding AIOps.
Posted: 11 Aug 2020 | Published: 11 Aug 2020

Splunk

A 9-Step Recipe for Successful Machine Learning
sponsored by TIBCO
WHITE PAPER: To make artificial intelligence (AI) and machine learning (ML) initiatives valuable to the entire organization, you need to deliver the insights they provide to the right person or system at the right time within the right context. Follow these 9 steps to ensure successful machine learning integration for your organization
Posted: 25 Oct 2019 | Published: 25 Oct 2019

TIBCO

A Brief Compendium of AI Use Cases
sponsored by Techtarget
RESOURCE: Share with us your current AI goals in our brief survey, and our e-guide A Compendium of AI Use Cases will be yours. From digital twins and SCM to manufacturing, financial services, & healthcare—we've compiled all the most relevant use cases for your convenience, so claim your copy before they are gone!
Posted: 25 Mar 2021 | Published: 25 Mar 2021

Techtarget

A Brief Compendium of AI Use Cases
sponsored by Techtarget
RESOURCE: Share with us your current AI goals in our brief survey, and our e-guide A Compendium of AI Use Cases will be yours. From digital twins and SCM to manufacturing, financial services, & healthcare—we've compiled all the most relevant use cases for your convenience, so claim your copy before they are gone!
Posted: 24 Mar 2021 | Published: 25 Mar 2021

Techtarget

A Computer Weekly buyer's guide to artificial intelligence in IT security
sponsored by ComputerWeekly.com
EGUIDE: Artificial intelligence is keeping businesses ahead when it comes to fighting cyber crime. In this 14-page buyer's guide, Computer Weekly looks at how IT security is automating its systems, the tools letting firms achieve more with less and the advantages of predictive security.
Posted: 19 Aug 2020 | Published: 19 Aug 2020

ComputerWeekly.com

A Computer Weekly buyer's guide to Automating business processes
sponsored by ComputerWeekly.com
EGUIDE: Automating business processes can save time and money. In this 15-page buyer's guide, Computer Weekly looks at how BPA can expand into new areas, the opportunities artificial intelligence has to offer and why it's so important to assess what's working optimally.
Posted: 07 Dec 2020 | Published: 07 Dec 2020

ComputerWeekly.com

5 Trends to Watch in 2018 for Content Management Systems
sponsored by Enginess
EGUIDE: In this e-guide, content management expert Geoffrey Bock, dives into what's in store for content management in 2018 – think smart content getting smarter, omnichannel delivery advancements, digital asset management and more.
Posted: 15 Jun 2018 | Published: 31 Dec 2017

Enginess

9 Steps for Effective Monitoring in Data Centers
sponsored by Splunk
EGUIDE: Download this E-Guide to uncover nine helpful steps organizations can take to improve real-time monitoring in their data centers. Plus, take a deep dive into how AIOps platforms use AI to automatically flag and, most importantly, prevent problems.
Posted: 12 Jan 2021 | Published: 05 Jan 2021

Splunk
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