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ALSO CALLED: Agents
DEFINITION: On the Internet, an intelligent agent (or simply an agent) is a program that gathers information or performs some other service without your immediate presence and on some regular schedule. Typically, an agent program, using parameters you have provided, searches all or some part of the Internet, gathers information you're interested in, and presents it to you on a daily or other periodic basis.  … 

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Intelligent Agents Reports
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16 Critical Invoice Audit and Contract Compliance Use Cases
sponsored by AppZen
WHITE PAPER: Forward-thinking finance teams are embracing AI to audit their invoice-based spend by having it go through prior invoices in search of errors, fraud, contract violations—and more. Read this white paper for 16 critical invoice audit and contract compliance use cases that only AI can make possible.
Posted: 09 Aug 2019 | Published: 09 Aug 2019

AppZen

20 Ways Automate Solves IT and Business Problems: The 2020 Use Case Guide from HelpSystems
sponsored by HelpSystems
CASE STUDY: What are businesses actually using automation for? According to HelpSystems, the top processes being upgraded with RPA and BPA are report generation, file movement, data import and export, and scheduling batch processing. This E-Book includes RPA and BPA case studies, so you can see how automation can help your organization. Read the guide now.
Posted: 10 Feb 2020 | Published: 10 Feb 2020

HelpSystems

2020: What's Next for the Data-Driven Enterprise
sponsored by Dataiku
ANALYST REPORT: Read this analyst report to learn the 6 AI trends to watch for in 2020 and beyond to make sure your organization is not left behind, as well as key factors that will evolve the role of the data scientist.
Posted: 20 Jan 2020 | Published: 20 Jan 2020

Dataiku

24x7 Customer Service Without Additional Headcount
sponsored by Serviceaide
WHITE PAPER: Download this white paper to learn how the IT service desk demonstrates how the internal CX is influenced by the journey through interaction touchpoints, and why achieving this often requires a redesign of company culture, new technology, and modernized processes.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

Serviceaide

25+ Data-Driven Tips for Customer Service Teams
sponsored by Nextiva
WHITE PAPER: The average consumer expects a near perfect customer experience (CX), and can jump brands at the drop of a hat. Meeting these expectations is tough, but not impossible. Read this white paper for 25 data-driven tips to improve your customer service teams and create a consistently bar-raising CX.
Posted: 27 Sep 2019 | Published: 27 Sep 2019

Nextiva

3rd Party Report: Connected Intelligence for the World's Best Banks
sponsored by TIBCO
WHITE PAPER: Read this white paper to learn 9 pitfalls to avoid when working towards an intelligent future, 9 ways to bridge gaps in intelligence, and more.
Posted: 06 Aug 2019 | Published: 06 Aug 2019

TIBCO

3rd Party Report: Connected Intelligence In Insurance
sponsored by TIBCO
WHITE PAPER: The insurance industry as we know it is transforming dramatically as a result of new technologies like machine learning and AI—businesses looking to remain competitive going forward will want to take notes. Read this white paper for 3 big benefits of machine learning and 6 trends kickstarting digital transformation in insurance.
Posted: 01 Aug 2019 | Published: 01 Aug 2019

TIBCO

4 Critical Business Challenges Faced by Support
sponsored by Coveo
RESOURCE: Customer expectations are changing faster than ever before. Do you know what to expect? View this infographic to explore the 4 critical business challenges facing modern support organizations and learn how AI-powered search can provide help.
Posted: 19 Aug 2019 | Published: 19 Aug 2019

Coveo

4 Ways AI Can Help Build an Omnichannel Customer Experience
sponsored by Verizon
WHITE PAPER: A company with a quality online, and offline, presence is one that lets its customers interact with it no matter where the customer is. Rather than rely solely on humans, companies can deploy AI to help deliver a consistent and accurate experience across channels. Check out this white paper to learn more about omnichannel customer experience.
Posted: 25 Jun 2020 | Published: 18 Mar 2019

Verizon

5 Big Myths of AI and Machine Learning Debunked
sponsored by Splunk
WHITE PAPER: Read this white paper for an explanation of the key differences between weak and strong AI and a debunking of 5 common myths regarding AI and machine learning (ML).
Posted: 12 Nov 2019 | Published: 12 Nov 2019

Splunk

5 Reasons to Make Virtual Agent Adoption a Priority
sponsored by Serviceaide
RESOURCE: Explore the top 5 reasons for making virtual agent adoption a priority in your organization today.
Posted: 02 Aug 2019 | Published: 02 Aug 2019

Serviceaide

5 Signs It's Time to Partner with a Retail Technology Provider
sponsored by SFG
WHITE PAPER: In this white paper, explore 5 signs it's time to partner with a retail technology provider. Review how ecommerce businesses can benefit from retail technology partners, and discover if SFG is right for your organization.
Posted: 19 Aug 2019 | Published: 19 Aug 2019

SFG

5 Steps To Accelerate Value From Your Industrial IoT Data
sponsored by SAS
WHITE PAPER: How do you turn your IIoT data into a competitive advantage for your business? Inside, explore 5 steps proven to help you accelerate value from your IIoT data, and discover why should consider SAS Analytics for your IoT needs.
Posted: 12 Aug 2019 | Published: 12 Aug 2019

SAS

5 Steps to Automate Your Business
sponsored by Red Hat
WHITE PAPER: While IT and business leaders alike know that enterprise-wide automation is the answer to many of today’s questions, the pathway to get there can be murky. Inside this guide from Red Hat, uncover the five steps designed to prep your organization for automation adoption.
Posted: 21 Apr 2020 | Published: 21 Apr 2020

Red Hat

5 Ways AI Can Streamline Your T&E Processes
sponsored by AppZen
WHITE PAPER: Many companies struggle to manage expense policies efficiently and at scale. They either completely restrict employee purchases or create frustrating bureaucratic processes that require multiple reviews and manual checks. Fortunately, there’s a solution: AI-powered spend automation. Explore 5 ways AI can help you in this white paper.
Posted: 24 Feb 2020 | Published: 24 Feb 2020

AppZen

6 Ways Software Robots Make Your Life Easier
sponsored by UiPath
WHITE PAPER: For many employees, much of their day is dominated by repetitive, menial tasks. These tasks can often be automated by software robots and free up employees to do more important, profitable, and meaningful work. Read on to learn 6 ways software robots can streamline your everyday workflow.
Posted: 30 Mar 2020 | Published: 30 Mar 2020

UiPath

A 9-Step Recipe for Successful Machine Learning
sponsored by TIBCO
WHITE PAPER: To make artificial intelligence (AI) and machine learning (ML) initiatives valuable to the entire organization, you need to deliver the insights they provide to the right person or system at the right time within the right context. Follow these 9 steps to ensure successful machine learning integration for your organization
Posted: 25 Oct 2019 | Published: 25 Oct 2019

TIBCO

A Brief Guide to Innovating Tax with Analytics
sponsored by Alteryx
WHITE PAPER: With the tax function sitting as one of the largest consumers of data in most organizations—processes need to scale for growth. Read this white paper to learn how to build an analytics competency in tax by use of visualized workflows and self-service analytics.
Posted: 28 Oct 2019 | Published: 28 Oct 2019

Alteryx

A Computer Weekly Buyer's Guide to Automation and AI in Systems Management
sponsored by ComputerWeekly.com
EGUIDE: Automation has the potential to revolutionise your business. In this 14-page buyer's guide, Computer Weekly looks at the progress being made in the automation of systems management, the increased efficiency of artificial intelligence and the changes automation brings to infrastructure management.
Posted: 23 Jun 2020 | Published: 08 Aug 2018

ComputerWeekly.com

A Computer Weekly buyer's guide to big data
sponsored by ComputerWeekly.com
EBOOK: Companies are switching on to the advantages of big data. In this 13-pagebuyer's guide, Computer Weekly looks at data analytics, how to get value out it and the benefits of process mining.
Posted: 06 Jun 2018 | Published: 06 Jun 2018

ComputerWeekly.com

A Computer Weekly buyer's guide to big data architecture
sponsored by ComputerWeekly.com
EGUIDE: Big data architecture is increasingly proving its worth in business. In this 14-page buyer's guide, Computer Weekly looks at the storage needs that come with artificial intelligence, how to get the most out of data and what it can do to enhance a company's performance.
Posted: 10 Sep 2019 | Published: 10 Sep 2019

ComputerWeekly.com

A Computer Weekly buyer's guide to Business Intelligence and Analytics
sponsored by ComputerWeekly.com
EGUIDE: Business intelligence and analytics is an ever-changing landscape. In this 20-page buyer's guide, Computer Weekly looks at firms' search for data scientists, how modern business intelligence works for big data and the role DevOps can play in navigating a data onslaught.
Posted: 29 Apr 2019 | Published: 29 Apr 2019

ComputerWeekly.com

A Computer Weekly buyer's guide to deep learning
sponsored by ComputerWeekly.com
EGUIDE: Deep learning can help companies operate faster and more efficiently. In this 13-page buyer'sguide, Computer Weekly looks at the advanced tools available for developers building intelligentapps, the frameworks that can be used and the kit that can enhance a programmer's toolbox.
Posted: 28 Feb 2019 | Published: 28 Feb 2019

ComputerWeekly.com

A Computer Weekly buyer's guide to retail technology
sponsored by ComputerWeekly.com
EGUIDE: The retail industry is evolving alongside the emergence of new technologies. In this 15-page buyer's guide, Computer Weekly looks at how retailers are using AI, the importance of good digital customer experience and how mobiles have transformed the purchasing process.
Posted: 17 Oct 2018 | Published: 17 Oct 2018

ComputerWeekly.com

5 Trends to Watch in 2018 for Content Management Systems
sponsored by Enginess
EGUIDE: In this e-guide, content management expert Geoffrey Bock, dives into what's in store for content management in 2018 – think smart content getting smarter, omnichannel delivery advancements, digital asset management and more.
Posted: 15 Jun 2018 | Published: 31 Dec 2017

Enginess
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