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ALSO CALLED: Agents
DEFINITION: On the Internet, an intelligent agent (or simply an agent) is a program that gathers information or performs some other service without your immediate presence and on some regular schedule. Typically, an agent program, using parameters you have provided, searches all or some part of the Internet, gathers information you're interested in, and presents it to you on a daily or other periodic basis.  … 

Intelligent Agents definition sponsored by SearchCIO.com, powered by WhatIs.com an online computer dictionary
Intelligent Agents Reports
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10 AI and machine learning use cases in ITSM
sponsored by ComputerWeekly.com
EGUIDE: AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 10 AI and machine learning use cases for ITSM
Posted: 12 Jul 2020 | Published: 13 Jul 2020

ComputerWeekly.com

10 Common Ways Machine Learning is Driving Positive Outcomes
sponsored by AWS
WHITE PAPER: Access this e-guide to discover 10 common use cases for machine learning technologies, identify key trends within this technology, and examine some of the most profitable deployments of machine learning.
Posted: 22 Jul 2021 | Published: 14 Jul 2021

AWS

10 Steps To Aiops Success
sponsored by OpsRamp
WHITE PAPER: AI in IT operations is incredibly useful; AIOps can help reduce alert noise, analyze data for the IT team, and automatically run menial tasks like patches and updates. But while most businesses are planning to invest in AIOps, not all of these businesses are adequately prepared. Read this white paper to learn the 10 steps toward AIOps success.
Posted: 02 Nov 2020 | Published: 02 Nov 2020

OpsRamp

10 Things to Know When Starting With AI
sponsored by CPP Associates
WHITE PAPER: Listed in this white paper are 10 questions folks should ask when they are beginning new AI projects, such as: What data is required to achieve our goal? How will we remove bias? How often will we fine-tune AI models? Download your copy to see the rest.
Posted: 19 Jul 2021 | Published: 19 Jul 2021

CPP Associates

10 Things you need to know about Digital Transformation
sponsored by OpenText
RESOURCE: Digital transformation is a huge task to take on—which is why it’s important to keep these 10 things in mind. Download this infographic to review some key considerations for DX.
Posted: 16 Mar 2021 | Published: 16 Mar 2021

OpenText

2021 Artificial Intelligence Success Guide
sponsored by DataDirect Networks
WHITE PAPER: While many companies are planning to continue investing in AI technologies, only 21% of companies have AI in production according to Gartner. Read on to learn how to overcome 5 common challenges companies experience when implementing AI and discover how you can optimize your infrastructure for AI deployment.
Posted: 04 Jun 2021 | Published: 04 Jun 2021

DataDirect Networks

2021 IT Priorities: APAC Key Technology Areas Infographic
sponsored by ComputerWeekly.com
EGUIDE: This year, we asked nearly 300 IT professionals in APAC which technology areas they identified as being imperative for 2021. In this infographic find out how remote working is influencing investments, learn about shifts in application development trends and which infrastructure tools will be deployed most in 2021.
Posted: 13 Jan 2021 | Published: 13 Jan 2021

ComputerWeekly.com

2021 IT Priorities: APAC report
sponsored by ComputerWeekly.com
EGUIDE: Inside this report, get the complete analysis of the 2021 IT Priorities survey results, as well as insights into enterprises in the region that are accelerating their digital investments to not only survive but thrive in a post-pandemic world.
Posted: 09 Dec 2020 | Published: 10 Dec 2020

ComputerWeekly.com

2021 Sans Cyber Threat Intelligence (Cti) Survey
sponsored by Infoblox
RESEARCH CONTENT: Each year, the SANS institute releases a comprehensive report highlight expert insight into all things cyber threat intelligence (CTI). This year’s SANS CTI Survey report explores how the pandemic impacted CTI programs and practices throughout the year. Unlock the full report and discover all of SANS’ findings from last year.
Posted: 11 Feb 2021 | Published: 11 Feb 2021

Infoblox

24x7 Customer Service Without Additional Headcount
sponsored by Serviceaide
WHITE PAPER: Download this white paper to learn how the IT service desk demonstrates how the internal CX is influenced by the journey through interaction touchpoints, and why achieving this often requires a redesign of company culture, new technology, and modernized processes.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

Serviceaide

3 Critical Levers to Transform and Automate Accounts Payable Operations
sponsored by GEP
WHITE PAPER: Access this custom white paper to examine 3 benefits of automating accounts payable and learn 7 key questions to ask about a future-proofed solution.
Posted: 24 Sep 2020 | Published: 24 Sep 2020

GEP

3 Growing Applications of AI in Data Management
sponsored by Fujifilm Recording Media USA, Inc.
WHITE PAPER: AI can alleviate some of the challenges associated with data management—but how? Read this e-guide to learn how you can take AI tools and apply them to automate, improve, and accelerate crucial data management tasks including master data management.
Posted: 13 Oct 2020 | Published: 09 Oct 2020

Fujifilm Recording Media USA, Inc.

4 Key Drivers of Change in Customer Experience
sponsored by ServiceNow
WHITE PAPER: Contact centers are no longer the unresponsive, slow, frustrating call centers of yesteryear. With the help of digital technologies, businesses are able to provide their consumers with new levels of support. Read on to learn 4 key trends, inside and outside the contact center, that are elevating customer experiences to new heights.
Posted: 26 Jan 2021 | Published: 22 Jan 2021

ServiceNow

5 Reasons to Make Virtual Agent Adoption a Priority
sponsored by Serviceaide
RESOURCE: Explore the top 5 reasons for making virtual agent adoption a priority in your organization today.
Posted: 02 Aug 2019 | Published: 02 Aug 2019

Serviceaide

5 Steps To Accelerate Value From Your Industrial IoT Data
sponsored by SAS
WHITE PAPER: How do you turn your IIoT data into a competitive advantage for your business? Inside, explore 5 steps proven to help you accelerate value from your IIoT data, and discover why should consider SAS Analytics for your IoT needs.
Posted: 12 Aug 2019 | Published: 12 Aug 2019

SAS

5 steps to AIsuccess: Leadingcontact centersto a Netflix-likecustomerexperience
sponsored by Talkdesk
WHITE PAPER: Despite the growth of AI, there is still considerable confusion about what it actually is, particularly around what it can do for the contact center. Download this eBook for an overview of AI in relation to the contact center, with insight on why it’s important, how to implement it in 3 steps, and more.
Posted: 01 Mar 2021 | Published: 01 Mar 2021

Talkdesk

7 Considerations When Designingan Rfp For A Virtual Assistant
sponsored by Espressive
EBOOK: How can you make sure your chatbot initiative will succeed? It all starts with a strong RFP designed specifically for chatbots. In this eBook you will learn 7 considerations to build into your RFP, questions to include in your RFP to help ensure success and how to ensure reduced call volume and high employee adoption.
Posted: 13 May 2021 | Published: 13 May 2021

Espressive

A 9-Step Recipe for Successful Machine Learning
sponsored by TIBCO
WHITE PAPER: To make artificial intelligence (AI) and machine learning (ML) initiatives valuable to the entire organization, you need to deliver the insights they provide to the right person or system at the right time within the right context. Follow these 9 steps to ensure successful machine learning integration for your organization
Posted: 25 Oct 2019 | Published: 25 Oct 2019

TIBCO

A brand creates $500MM opportunity by applying advanced analytics to “Order to Cash”
sponsored by Fractal
CASE STUDY: When a Consumer Packaged Goods (CPG) company realized their collection processes were inefficient, they partnered with Fractal Analytics to improve their data integration and analytics. Read this case study to learn how this company enabled real-time analytics and automated their systems, improving their cash flow and collections effectiveness.
Posted: 12 Jan 2021 | Published: 12 Jan 2021

Fractal

A Brief Compendium of AI Use Cases
sponsored by Techtarget
RESOURCE: Share with us your current AI goals in our brief survey, and our e-guide A Compendium of AI Use Cases will be yours. From digital twins and SCM to manufacturing, financial services, & healthcare—we've compiled all the most relevant use cases for your convenience, so claim your copy before they are gone!
Posted: 24 Mar 2021 | Published: 25 Mar 2021

Techtarget

A Brief Compendium of AI Use Cases
sponsored by Techtarget
RESOURCE: Share with us your current AI goals in our brief survey, and our e-guide A Compendium of AI Use Cases will be yours. From digital twins and SCM to manufacturing, financial services, & healthcare—we've compiled all the most relevant use cases for your convenience, so claim your copy before they are gone!
Posted: 25 Mar 2021 | Published: 25 Mar 2021

Techtarget

A Computer Weekly buyer's guide to artificial intelligence in IT security
sponsored by ComputerWeekly.com
EGUIDE: Artificial intelligence is keeping businesses ahead when it comes to fighting cyber crime. In this 14-page buyer's guide, Computer Weekly looks at how IT security is automating its systems, the tools letting firms achieve more with less and the advantages of predictive security.
Posted: 19 Aug 2020 | Published: 19 Aug 2020

ComputerWeekly.com

A Computer Weekly buyer's guide to Automating business processes
sponsored by ComputerWeekly.com
EGUIDE: Automating business processes can save time and money. In this 15-page buyer's guide, Computer Weekly looks at how BPA can expand into new areas, the opportunities artificial intelligence has to offer and why it's so important to assess what's working optimally.
Posted: 07 Dec 2020 | Published: 07 Dec 2020

ComputerWeekly.com

5 Trends to Watch in 2018 for Content Management Systems
sponsored by Enginess
EGUIDE: In this e-guide, content management expert Geoffrey Bock, dives into what's in store for content management in 2018 – think smart content getting smarter, omnichannel delivery advancements, digital asset management and more.
Posted: 15 Jun 2018 | Published: 31 Dec 2017

Enginess

9 Steps for Effective Monitoring in Data Centers
sponsored by Splunk
EGUIDE: Download this E-Guide to uncover nine helpful steps organizations can take to improve real-time monitoring in their data centers. Plus, take a deep dive into how AIOps platforms use AI to automatically flag and, most importantly, prevent problems.
Posted: 12 Jan 2021 | Published: 05 Jan 2021

Splunk
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