Cloud CRM Reports

Effectively leveraging cloud-based contracts
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Cloud contracts offer great benefits, but they can put organisations at significantly greater risk than conventional IT service contracts. This report by consultant Bob Fawthrop explains how to mitigate the risks.
Posted: 18 Jan 2017 | Published: 18 Jan 2017

ComputerWeekly.com

Focus: ERP in the cloud
sponsored by ComputerWeekly.com
EGUIDE: In this guide we reflect on 50 years of business software followed by a look to the future as we explore the evolution from on-premise to cloud systems; analysing Oracle's claim for Infrastructure as a Service (IaaS) business to the proliferation of cloud integrations.
Posted: 01 Dec 2016 | Published: 02 Dec 2016

ComputerWeekly.com

IT Relations: HR Manager
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: HR and IT departments have begun to work closely together over the last few years. While HR historically has often received limited attention, companies now understand the key role the department plays in the business. Consequently, companies are heavily investing in HR technology, particularly by moving their HR systems to the cloud.
Posted: 04 Oct 2016 | Published: 04 Oct 2016

ComputerWeekly.com

What does cloud computing look like in 2016?
sponsored by ComputerWeekly.com
EGUIDE: Cloud computing today is in a phase of rapid take-up. Technology as a service is a top priority for CIOs in Southeast Asia.This guide gives examples of how cloud computing is being harnessed within the region.
Posted: 15 Aug 2016 | Published: 15 Aug 2016

ComputerWeekly.com

Software-defined vs. Traditional Storage and the Blurring of Private and Public Clouds
sponsored by Hedvig Inc
EGUIDE: In this expert guide, SearchCloudStorage joins Avinash Lakshman, CEO and founder of Hedvig Inc, to demonstrate the flexibility achieved by employing a self-service public cloud provider that uses replication- and erasure coding-based storage. Read on to learn if replication-based SDS is more affordable than traditional storage.
Posted: 02 Mar 2017 | Published: 27 Feb 2017

Hedvig Inc

Building a Redundancy Strategy and Streamlining Multi-Cloud Management with Infrastructure as Code
sponsored by Hewlett Packard Enterprise
EGUIDE: Discover 3 key steps for formulating a multi-cloud redundancy strategy using multiple providers. Additionally, you'll learn how to overcome the challenges infrastructure as code poses to hybrid cloud management, including addressing disparate cloud hosting environments and DevOps' role in implementation.
Posted: 09 Feb 2017 | Published: 09 Feb 2017

Hewlett Packard Enterprise

Microsoft Dynamics CRM: A Look at New Features and Uses
sponsored by Microsoft
EGUIDE: This e-guide explores 3 of the most prevalent features Microsoft Dynamics CRM has rolled out and how they will affect industries that rely on these technologies. We'll also use the healthcare industry as an example of how one feature, document generation, ties into CRM and what that means for healthcare professionals.
Posted: 26 Jan 2017 | Published: 24 Jan 2017

Microsoft

Crunching the Costs of Microsoft Exchange On-premises vs. Cloud Services
sponsored by Riverbed Technology, Inc.
EGUIDE: Download this expert guide to learn how to calculate the costs of on-premises Exchange versus those of Office 365's mail service, and from this assessment deduce if the O365 cloud is your enterprise's best option for collaboration. Discover new cost factors such as electricity, bandwidth needs, personnel expenses, and more.
Posted: 28 Nov 2016 | Published: 22 Nov 2016

Riverbed Technology, Inc.

How A Good Sales Strategy Can Convert Prospects Into Customers
sponsored by Oracle Corporation UK Ltd
EGUIDE: Sales now rely on metrics and data analytics to identify top prospects. Rethinking your sales and marketing is critical to developing a workable cloud strategy. In this guide, compare how 2 companies use different sales technologies to gain a competitive edge. Plus, learn how to transform your sales and marketing strategy for improved results.
Posted: 16 Nov 2016 | Published: 11 Nov 2016

Oracle Corporation UK Ltd

Cloud-based CRM's Market and Capabilities
sponsored by Oracle Corporation UK Ltd
EGUIDE: Customer relationship management (CRM) is one of the most important technologies to invest in during your digital transformation. Read on to learn about the nature of the cloud-based CRM market, how CRM helps knowledge management, and more.
Posted: 11 Nov 2016 | Published: 09 Nov 2016

Oracle Corporation UK Ltd

Stay on Course for Cloud: Building a Foundational Application Migration Plan
sponsored by UXC Oxygen and Amazon Web Services
EGUIDE: When creating an app migration plan, there are 5 primary methods from which you should choose. Read on to discover them, and learn how to assess your workload requirements and run a pilot test to make an informed decision about which apps to first migrate, such as those that are standalone.
Posted: 08 Nov 2016 | Published: 04 Nov 2016

UXC Oxygen and Amazon Web Services

Overcoming Speedbumps During an AWS Migration: Don't Leave Behind Legacy Apps
sponsored by UXC Oxygen and Amazon Web Services
EGUIDE: Overcome the potential problems associated with AWS migration: In this guide, you will receive expert insight to ensure you've invested enough prep into configuration management before migrating to AWS. Additionally, identify 6 crucial steps in the AWS app migration process.
Posted: 07 Nov 2016 | Published: 31 Oct 2016

UXC Oxygen and Amazon Web Services

AWS Lowers Cost Barriers for SAP HANA and Database Migrations to the Cloud
sponsored by UXC Oxygen and Amazon Web Services
EGUIDE: Although SAP deployments are currently dominated by appliances, more companies are tapping the cloud. But is cloud deployment a smart decision for you? Download now to weigh SAP HANA on-premises options against their cloud offerings. Also, discover how AWS' new tools will lower cost barriers for database cloud migrations.
Posted: 28 Oct 2016 | Published: 27 Oct 2016

UXC Oxygen and Amazon Web Services

Where the 'Edge' and the Cloud Collide: Lessons Learned from Public Cloud Deployment and IoT
sponsored by Hewlett Packard Enterprise
EGUIDE: As lock-in concerns become less prevalent, public cloud adoption continues to rise; however, organizations find that some workloads are best left in-house. Discover the boons and challenges associated with public cloud deployment, and additionally learn how to leverage it to eliminate latency and increase response times for IoT apps.
Posted: 24 Oct 2016 | Published: 19 Oct 2016

Hewlett Packard Enterprise

Explore the Evolving DDoS Threat Landscape
sponsored by Radware
EGUIDE: Delve into the evolution of DDoS threats: learn how to deliver clean network traffic to your customers and mitigate the threat DDoS presents. Additionally, discover how to formulate a DDoS-resistant cloud by taking advantage of content delivery networks, reducing publicly exposed environments, and more.
Posted: 20 Oct 2016 | Published: 18 Oct 2016

Radware

3 Steps to Secure Cloud Database-as-a-Service
sponsored by Oracle Corporation UK Ltd
EGUIDE: Database-as-a-Service (DBaaS) may be easy to deploy and easy to manage, but it's not without its own security challenges. Evaluating a provider is an important first step, but where do you go from there? In this e-guide, we explore 3 key steps to ensuring secure cloud database services. Discover how to make your DBaaS migration safe and successful.
Posted: 06 Oct 2016 | Published: 04 Oct 2016

Oracle Corporation UK Ltd

How to Transition to a Cloud-Based Analytics Environment
sponsored by Looker
EGUIDE: In this expert e-guide, find 4 simple steps to building the best BI program possible in a cloud network. Find out how these steps can help you a faster and more accessible cloud-based analytics program.
Posted: 03 Oct 2016 | Published: 03 Oct 2016

Looker

Salesforce Marketing Cloud Takes Customers Personally
sponsored by Salesforce.com
EBOOK: Amid the noise of burgeoning channels of communication, Salesforce's marketing automation platform helps companies address customer needs more personally.
Posted: 30 Aug 2016 | Published: 29 Aug 2016

Salesforce.com

Service Cloud Brings Intuitive UI to Customer Service and Support
sponsored by Salesforce.com
EGUIDE: Call center agents need to be able to access customer account information, but historically they have struggled to do so. In this guide, explore how Service Cloud can help you streamline your agents' access to critical customer information, and how the platform's UI and Lightning development architecture play large roles in that.
Posted: 21 Jul 2016 | Published: 19 Jul 2016

Salesforce.com

Improving Customer Service with Knowledge Management Systems
sponsored by Salesforce.com
EGUIDE: Customer service is a battleground on which many companies fight to gain competitive edge. Access an exclusive Q&A with Larry Robinson, Senior VP of Product Management for the Service Cloud, and learn how to create solid customer experience and agent productivity using a knowledge management system.
Posted: 20 Jul 2016 | Published: 19 Jul 2016

Salesforce.com

Salesforce Sales Cloud Helps Reps Seal the Deal
sponsored by SearchCRM
EBOOK: In this 3-part expert handbook, learn how Salesforce Sales Cloud strives to make data entry easy for sales reps and create CRM data that's clean, accurate and complete. Plus, explore the pros and cons of the Salesforce Sales Cloud.
Posted: 19 May 2016 | Published: 19 May 2016

SearchCRM

The Need-to-Know of Today's Cloud Security
sponsored by SearchCloudComputing.com
EBOOK: In this handbook, you will examine several common cloud security conundrums, emphasizing the importance of identity and access management (IAM) in the cloud and scrutinizing the role of data encryption. If your organization is serious about securing workloads in the cloud, read on now to learn the specific vulnerabilities cloud APIs introduce.
Posted: 16 Feb 2016 | Published: 16 Feb 2016

SearchCloudComputing.com

Cloud Deployment Elucidates Pros and Cons for Legacy Applications
sponsored by Oracle Corporation
EGUIDE: There are many common mistakes organizations make when deploying applications in the cloud—and each differs in severity. Read on to discover several commonplace mistakes made in cloud application deployment, as well as determine the pros and cons of legacy applications that the cloud elucidates.
Posted: 11 Feb 2016 | Published: 09 Feb 2016

Oracle Corporation

CW Europe – Forecast: Cloudy with Dry Spells
sponsored by ComputerWeekly.com
EZINE: In Europe cloud is restricted and hybrid setups make use of local compute and storage.
Posted: 09 Feb 2016 | Published: 08 Feb 2016

ComputerWeekly.com

Assessing the Benefits of Social and Cloud-Based CRM Tools
sponsored by Microsoft
EGUIDE: Do the cloud and CRM go hand in hand? Most will argue yes, but why? In this expert e-guide, tap into advantages of CRM in the cloud, and learn how technology company Shuttle Cloud uses cloud tools to manage customers, organize sales leads and hire internally. Plus, gain tips for making social CRM tools work effectively in your organization.
Posted: 02 Feb 2016 | Published: 01 Feb 2016

Microsoft