Cloud CRM White Papers, Software Downloads, Definition and Webcasts

Cloud CRM Reports
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Is It True That the Hybrid Cloud Definition Has Been Lost in Translation? sponsored by Dell EMC and Intel® WHITE PAPER: Not all IT pros are on the same page when it comes to the "true" definition of hybrid cloud. And unfortunately, the original definition has been lost in vendor marketing jargon. Download this guide to cut through the vendor jargon and discover the true definition of hybrid cloud, as our experts elaborate on the subject. Posted: 07 Mar 2017 \| Published: 06 Mar 2017 TOPICS: Cloud Archive \| Cloud Backup \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Hybrid clouds \| IT Infrastructure \| IT Management \| IT Systems \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing

Software-defined vs. Traditional Storage and the Blurring of Private and Public Clouds sponsored by Hedvig Inc EGUIDE: In this expert guide, SearchCloudStorage joins Avinash Lakshman, CEO and founder of Hedvig Inc, to demonstrate the flexibility achieved by employing a self-service public cloud provider that uses replication- and erasure coding-based storage. Read on to learn if replication-based SDS is more affordable than traditional storage. Posted: 02 Mar 2017 \| Published: 27 Feb 2017 TOPICS: Cloud Backup \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Hybrid clouds \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing \| Storage Capacity \| Storage Devices \| Storage Infrastructure \| Storage Management \| Storage Virtualization

Building a Redundancy Strategy and Streamlining Multi-Cloud Management with Infrastructure as Code sponsored by Hewlett Packard Enterprise EGUIDE: Discover 3 key steps for formulating a multi-cloud redundancy strategy using multiple providers. Additionally, you'll learn how to overcome the challenges infrastructure as code poses to hybrid cloud management, including addressing disparate cloud hosting environments and DevOps' role in implementation. Posted: 09 Feb 2017 \| Published: 09 Feb 2017 TOPICS: Cloud Backup \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| Hybrid clouds \| IT Governance \| IT Infrastructure \| IT Management \| IT Services \| IT Systems \| ITIL \| SLA

Microsoft Dynamics CRM: A Look at New Features and Uses sponsored by Microsoft EGUIDE: This e-guide explores 3 of the most prevalent features Microsoft Dynamics CRM has rolled out and how they will affect industries that rely on these technologies. We'll also use the healthcare industry as an example of how one feature, document generation, ties into CRM and what that means for healthcare professionals. Posted: 26 Jan 2017 \| Published: 24 Jan 2017 TOPICS: Cloud Computing \| Cloud CRM \| CRM \| CRM Software \| Document Management \| Health Care Industry \| Health Care Software \| Mobile CRM \| Mobile Workers \| User Experience

Crunching the Costs of Microsoft Exchange On-premises vs. Cloud Services sponsored by Riverbed Technology, Inc. EGUIDE: Download this expert guide to learn how to calculate the costs of on-premises Exchange versus those of Office 365's mail service, and from this assessment deduce if the O365 cloud is your enterprise's best option for collaboration. Discover new cost factors such as electricity, bandwidth needs, personnel expenses, and more. Posted: 28 Nov 2016 \| Published: 22 Nov 2016 TOPICS: Cloud Archive \| Cloud Backup \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Services \| Email Management \| Email Threats \| Exchange Virtualization \| Microsoft Exchange \| Microsoft Outlook \| Office Applications Software \| Office Suites \| SLA

How A Good Sales Strategy Can Convert Prospects Into Customers sponsored by Oracle Corporation UK Ltd EGUIDE: Sales now rely on metrics and data analytics to identify top prospects. Rethinking your sales and marketing is critical to developing a workable cloud strategy. In this guide, compare how 2 companies use different sales technologies to gain a competitive edge. Plus, learn how to transform your sales and marketing strategy for improved results. Posted: 16 Nov 2016 \| Published: 11 Nov 2016 TOPICS: Cloud Computing \| Cloud CRM \| CRM \| Lead Management \| Sales \| Sales and Marketing Software \| Sales Representatives \| Software

Cloud-based CRM's Market and Capabilities sponsored by Oracle Corporation UK Ltd EGUIDE: Customer relationship management (CRM) is one of the most important technologies to invest in during your digital transformation. Read on to learn about the nature of the cloud-based CRM market, how CRM helps knowledge management, and more. Posted: 11 Nov 2016 \| Published: 09 Nov 2016 TOPICS: Cloud Computing \| Cloud CRM \| CRM \| Knowledge Management \| Market Trends \| Mobile CRM \| Oracle (Product) \| Software as a Service

Stay on Course for Cloud: Building a Foundational Application Migration Plan sponsored by UXC Oxygen and Amazon Web Services EGUIDE: When creating an app migration plan, there are 5 primary methods from which you should choose. Read on to discover them, and learn how to assess your workload requirements and run a pilot test to make an informed decision about which apps to first migrate, such as those that are standalone. Posted: 08 Nov 2016 \| Published: 04 Nov 2016 TOPICS: Application Deployment \| Application Development \| Application Infrastructure \| Application Performance Management \| Applications Management \| Applications Management Services \| Applications Management Software \| Applications Software \| Cloud Backup \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| Platform as a service

Overcoming Speedbumps During an AWS Migration: Don't Leave Behind Legacy Apps sponsored by UXC Oxygen and Amazon Web Services EGUIDE: Overcome the potential problems associated with AWS migration: In this guide, you will receive expert insight to ensure you've invested enough prep into configuration management before migrating to AWS. Additionally, identify 6 crucial steps in the AWS app migration process. Posted: 07 Nov 2016 \| Published: 31 Oct 2016 TOPICS: Amazon Web Services \| Cloud Archive \| Cloud Backup \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Strategy \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| Systems Management

AWS Lowers Cost Barriers for SAP HANA and Database Migrations to the Cloud sponsored by UXC Oxygen and Amazon Web Services EGUIDE: Although SAP deployments are currently dominated by appliances, more companies are tapping the cloud. But is cloud deployment a smart decision for you? Download now to weigh SAP HANA on-premises options against their cloud offerings. Also, discover how AWS' new tools will lower cost barriers for database cloud migrations. Posted: 28 Oct 2016 \| Published: 27 Oct 2016 TOPICS: Amazon Web Services \| Cloud Archive \| Cloud Computing \| Cloud CRM \| Cloud Management \| Cloud Security \| Cloud Storage \| Database Administration \| Database Management \| Database Management Software \| Database Performance Management \| Database Security \| Database Server Software \| Databases \| Public Cloud \| Public cloud computing \| SAP (Product)

Where the 'Edge' and the Cloud Collide: Lessons Learned from Public Cloud Deployment and IoT sponsored by Hewlett Packard Enterprise EGUIDE: As lock-in concerns become less prevalent, public cloud adoption continues to rise; however, organizations find that some workloads are best left in-house. Discover the boons and challenges associated with public cloud deployment, and additionally learn how to leverage it to eliminate latency and increase response times for IoT apps. Posted: 24 Oct 2016 \| Published: 19 Oct 2016 TOPICS: Cloud Backup \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management \| IT Service Management \| IT Systems \| ITIL \| Public Cloud \| Public cloud computing

Explore the Evolving DDoS Threat Landscape sponsored by Radware EGUIDE: Delve into the evolution of DDoS threats: learn how to deliver clean network traffic to your customers and mitigate the threat DDoS presents. Additionally, discover how to formulate a DDoS-resistant cloud by taking advantage of content delivery networks, reducing publicly exposed environments, and more. Posted: 20 Oct 2016 \| Published: 18 Oct 2016 TOPICS: Cloud Computing \| Cloud CRM \| Cloud Security \| Cybersecurity \| Denial of Service Attacks \| Malware \| Network Architectures \| Network Authentication Protocols \| Network Capacity \| Network Infrastructure \| Network Management \| Network Management Protocols \| Network Monitoring \| Network Security \| Network Security Appliances \| Network Security Hardware \| Network Security Software \| Network Traffic Analysis \| Networking \| Risk Assessment \| Risk Management \| Security Infrastructure \| Security Management \| Security Policies \| Security Systems \| Security Threats

3 Steps to Secure Cloud Database-as-a-Service sponsored by Oracle Corporation UK Ltd EGUIDE: Database-as-a-Service (DBaaS) may be easy to deploy and easy to manage, but it's not without its own security challenges. Evaluating a provider is an important first step, but where do you go from there? In this e-guide, we explore 3 key steps to ensuring secure cloud database services. Discover how to make your DBaaS migration safe and successful. Posted: 06 Oct 2016 \| Published: 04 Oct 2016 TOPICS: Cloud CRM \| Cloud Management \| Data Management \| Database Administration \| Database Administrators \| Database Management \| Database Managers \| Database Security \| Databases \| Security \| Security Best Practices \| Security Management

How to Transition to a Cloud-Based Analytics Environment sponsored by Looker EGUIDE: In this expert e-guide, find 4 simple steps to building the best BI program possible in a cloud network. Find out how these steps can help you a faster and more accessible cloud-based analytics program. Posted: 03 Oct 2016 \| Published: 03 Oct 2016 TOPICS: Business Intelligence \| Cloud Computing \| Cloud CRM \| Cloud Management \| Data Analytics

Salesforce Marketing Cloud Takes Customers Personally sponsored by Salesforce.com EBOOK: Amid the noise of burgeoning channels of communication, Salesforce's marketing automation platform helps companies address customer needs more personally. Posted: 30 Aug 2016 \| Published: 29 Aug 2016 TOPICS: Cloud CRM \| CRM \| Email Marketing \| Marketing

Service Cloud Brings Intuitive UI to Customer Service and Support sponsored by Salesforce.com EGUIDE: Call center agents need to be able to access customer account information, but historically they have struggled to do so. In this guide, explore how Service Cloud can help you streamline your agents' access to critical customer information, and how the platform's UI and Lightning development architecture play large roles in that. Posted: 21 Jul 2016 \| Published: 19 Jul 2016 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Cloud Computing \| Cloud CRM \| Cloud Management \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Profiles \| Customer Retention \| Customer Service \| Customer Service Best Practices \| Customer Support Software

Improving Customer Service with Knowledge Management Systems sponsored by Salesforce.com EGUIDE: Customer service is a battleground on which many companies fight to gain competitive edge. Access an exclusive Q&A with Larry Robinson, Senior VP of Product Management for the Service Cloud, and learn how to create solid customer experience and agent productivity using a knowledge management system. Posted: 20 Jul 2016 \| Published: 19 Jul 2016 TOPICS: Call Center Management \| Call Center Software \| Call Centers \| Cloud Computing \| Cloud CRM \| Cloud Management \| CRM \| CRM Analytics \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Customer Self-Service \| Customer Service \| Customer Service Best Practices \| Knowledge Management \| Knowledge Management Software

Salesforce Sales Cloud Helps Reps Seal the Deal sponsored by TechTarget Customer Experience EBOOK: In this 3-part expert handbook, learn how Salesforce Sales Cloud strives to make data entry easy for sales reps and create CRM data that's clean, accurate and complete. Plus, explore the pros and cons of the Salesforce Sales Cloud. Posted: 19 May 2016 \| Published: 19 May 2016 TOPICS: Cloud CRM \| CRM \| CRM Services \| CRM Software \| Marketing \| Mobile CRM \| Sales \| Sales and Marketing Software \| Sales Representatives

The Need-to-Know of Today's Cloud Security sponsored by TechTarget Cloud Computing EBOOK: In this handbook, you will examine several common cloud security conundrums, emphasizing the importance of identity and access management (IAM) in the cloud and scrutinizing the role of data encryption. If your organization is serious about securing workloads in the cloud, read on now to learn the specific vulnerabilities cloud APIs introduce. Posted: 16 Feb 2016 \| Published: 16 Feb 2016 TOPICS: Cloud Backup \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| Identity Management \| Security \| Security Best Practices \| Security Infrastructure \| Security Management \| Security Threats

Cloud Deployment Elucidates Pros and Cons for Legacy Applications sponsored by Oracle Corporation EGUIDE: There are many common mistakes organizations make when deploying applications in the cloud—and each differs in severity. Read on to discover several commonplace mistakes made in cloud application deployment, as well as determine the pros and cons of legacy applications that the cloud elucidates. Posted: 11 Feb 2016 \| Published: 09 Feb 2016 TOPICS: Application Deployment \| Application Development \| Application Infrastructure \| Application Monitoring \| Application Performance Management \| Applications Management \| Applications Management Software \| Cloud Computing \| Cloud CRM \| Cloud Management \| Cloud Security \| Private Cloud \| Public Cloud

CW Europe – Forecast: Cloudy with Dry Spells sponsored by TechTarget ComputerWeekly.com EZINE: In Europe cloud is restricted and hybrid setups make use of local compute and storage. Posted: 09 Feb 2016 \| Published: 08 Feb 2016 TOPICS: Cloud Archive \| Cloud Backup \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Data Storage \| Flash Erasable Programmable Read Only Memory \| Flash Memory \| Flash Read Only Memory \| IT Outsourcing Services \| IT Services \| Retail Channels \| Retail Trade Industry \| Storage Appliances \| Storage Architectures \| Storage Best Practices \| Storage Capacity \| Storage Consolidation \| Storage Controllers \| Storage Devices \| Storage Efficiency \| Storage for File Virtualization/NAS Virtualization \| Storage for Virtualized Servers \| Storage Hardware \| Storage Industry \| Storage Infrastructure \| Storage Management \| Storage Management Services \| Storage Management Software \| Storage Media \| Storage Networking Industry Association \| Storage Optimization \| Storage Provisioning \| Storage Replication \| Storage Replication Services \| Storage Replication Software \| Storage Resource Management \| Storage Resource Management Software \| Storage Security \| Storage Service Providers \| Storage Spending \| Storage Standards \| Storage Strategy for Virtual Data Centers \| Storage Switches \| Storage Systems \| Storage Virtualization \| Storage Virtualization Software \| Supplier Management \| Supplier Relationship Management

Assessing the Benefits of Social and Cloud-Based CRM Tools sponsored by Microsoft EGUIDE: Do the cloud and CRM go hand in hand? Most will argue yes, but why? In this expert e-guide, tap into advantages of CRM in the cloud, and learn how technology company Shuttle Cloud uses cloud tools to manage customers, organize sales leads and hire internally. Plus, gain tips for making social CRM tools work effectively in your organization. Posted: 02 Feb 2016 \| Published: 01 Feb 2016 TOPICS: Cloud CRM \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Data Management \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Social Networking \| Web 2.0

On Demand Webcast: Elaine Turner Extends Her Reach with Commerce Cloud Platform sponsored by Oracle Corporation WEBCAST: Watch now to hear Elaine Turner's Director of ecommerce, Carrie Leader, discuss key strategies for building an ecommerce business as a branded manufacturer. Learn how Elaine Turner used a Cloud ecommerce platform to create a new destination site where visitors can research, buy, or engage with the brand to support sales in all channels. Posted: 27 Jan 2016 \| Premiered: Dec 15, 2015 TOPICS: Cloud Computing \| Cloud CRM \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| eCommerce \| eCommerce Services \| eCommerce Software \| Oracle (Product) \| Retail Channels

Streamlining WebLogic Server Domain Implementation sponsored by Oracle Corporation SOFTWARE DEMO: What options exist to help simplify WebLogic server domain setup, and the ensuing traffic? This video product demonstration dives into one platform that promises to streamline the WebLogic server domain setup. Handle your cloud e-commerce setup with minimal cost and effort. Posted: 11 Nov 2015 \| Premiered: 11 Nov 2015 TOPICS: Cloud CRM \| Cloud Management \| Cluster Management \| eCommerce

Smart City as a Service: Using Analytics to Equip Communities for Data Driven Decisions sponsored by IBM WHITE PAPER: This white paper how to enable municipal IT managers to build a flexible cloud foundation and support a smart city service strategy. Read on to discover how to deploy on a secure hybrid cloud model to accommodate all workloads. Posted: 05 Nov 2015 \| Published: 05 Nov 2015 TOPICS: Cloud Computing \| Cloud CRM \| Cloud Management \| Government Agencies (U.S.) \| Governments

Cloud CRM Reports