Calling Card Services White Papers, Software Downloads, Definition and Webcasts

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Calling Card Services
DEFINITION: A service that allows billing of calls to telephone-company issued cards or accounts.
Calling Card Services Reports
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CallTower Delivers Native Integrated Office 365 Microsoft Teams Experience sponsored by CallTower, Inc. DATA SHEET: CallTower delivers a Native Office 365 Microsoft Teams experience with global calling plans empowered by a 24/7/365 US-based client services team. The solution helps to ensure a personalized implementation, adoption, training and support strategy. Want to learn more? Download this solution brief. Posted: 15 Jan 2021 \| Published: 15 Jan 2021 TOPICS: Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Telephones \| Telephony Services \| Telephony Systems

CallTower’s Microsoft Teams Direct Routing sponsored by CallTower, Inc. WHITE PAPER: Microsoft Teams provides a hub for teamwork within the Office 365 suite. Direct Routing for Microsoft Teams is the added option of complementing this hub with Internet telephony for phone calls. In this buyer’s guide, learn more about Microsoft Teams Direct Routing and CallTower’s solution. Posted: 05 Oct 2020 \| Published: 05 Oct 2020 TOPICS: Collaboration \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| IP Telephony \| Messaging Software \| Telephones \| Telephony Services \| Telephony Systems \| UCCnet

Calltower’s Native Microsoft Teams Direct Routing Delivered A Major League Upgrade for Franklin Sports sponsored by CallTower, Inc. CASE STUDY: Franklin Sports, a leading sporting good brand know world-wide, was looking to upgrade their communication system. In this case study, learn why Franklin Sports decided to work with CallTower and review the benefits that they saw after implementing CallTower’s Native Microsoft Teams Direct Routing. Posted: 14 Jan 2021 \| Published: 14 Jan 2021 TOPICS: Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Telephones \| Telephony Services \| Telephony Systems

Case study Toast Premium Upsell sponsored by Atlassian CASE STUDY: Open up this case study to see how one leading service management vendor was able to help Toast, a point of sale company, gain more visibility into their team’s work, resolve bottlenecks in their processes and accelerate incident resolution times and learn how you can do the same in your organization. Posted: 02 Feb 2021 \| Published: 02 Feb 2021 TOPICS: IT Management \| IT Service Management \| IT Services \| IT Systems \| IT Workforce \| ITIL

Case Study: How TransAlta Keeps Their Lights On sponsored by ServiceNow CASE STUDY: TransAlta, a Canada-based energy provider, is built around providing its customers with the power they need, wherever and whenever they need it. Learn how TransAlta ensures optimal IT engagement, visibility, and performance through a collection of IT service and self-service platforms – and how they ultimately reduced service outages by over 80%. Posted: 19 Mar 2019 \| Published: 19 Mar 2019 TOPICS: IT Management \| IT Service Management \| IT Services

Case Study: Keeping the Service Desk Up to Speed with Compliance sponsored by Serviceaide WHITE PAPER: In this case study, find out how BRK, a leading sanitation company in serving over 15 million customers, deployed a new service management platform to keep their service desk up to task. Posted: 21 Nov 2018 \| Published: 21 Nov 2018 TOPICS: IT Service Management \| IT Services

Beyond Passwords: Protect the mobile enterprise with smarter security solutions sponsored by IBM WHITE PAPER: Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond. Posted: 09 Oct 2014 \| Published: 30 Sep 2013 TOPICS: Access Control \| Access Control Software \| Application Security \| Authentication \| Authorization \| CIOs \| Cloud Security \| Compliance Best Practices \| Compliance Software \| Cybersecurity \| Data Analytics \| Data Security \| Endpoint Security \| Fingerprinting \| Firewall Management \| Fraud Protection \| Identification Systems \| Identity Management \| Identity Management Software \| Internet Security \| IT Asset Management \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Services \| IT Workforce \| Laptop Computers \| Mobile Device Management \| Mobile Workers \| Network Security \| Network Security Hardware \| Network Security Software \| Password Authentication Protocol \| Password Management \| Password Management Software \| Passwords \| Regulatory Compliance \| Risk Assessment \| Risk Management \| Secure Content Management \| Secure Content Management Hardware \| Secure Content Management Services \| Secure Content Management Software \| Securities Industry \| Security \| Security Best Practices \| Security Hardware \| Security Industry \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Software \| Security Systems \| Security Threats \| Smart Phones \| Social Computing \| Tablet PC \| Vulnerability Assessments \| Vulnerability Management

BlueCross BlueShield Case Study: A Health Approach to Server Sprawl sponsored by DellEMC and Intel® CASE STUDY: Read this case study to learn how Dell helped BlueCross BlueShield of Western New York harness blades to shrink its data center footprint by 75 percent and improve efficiency by more than 50 percent. Posted: 02 Jul 2010 \| Published: 01 Apr 2009 TOPICS: Blade Servers \| Data Center Management \| Health Care Billing \| Health Care Industry \| IT Services \| Multi-core Processors \| Server Consolidation \| Server Hardware \| TCO

Boost IT Visibility & Value with Service Catalog sponsored by ServiceNow WHITE PAPER: Find out how creating a great service catalog can help prove the value of IT, and why many consider it fundamental. Posted: 19 May 2014 \| Published: 30 Apr 2013 TOPICS: IT Asset Management \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Systems \| ITIL

Bridging Telecom and the web sponsored by Alcatel-Lucent WEBCAST: This informative webcast examines an application solution that leverages the full power of the IMS to deliver telecom capabilities as a web service. Tune in and find out how this can help your organization significantly improve productivity and efficiency. Posted: 09 Oct 2013 \| Premiered: Oct 9, 2013 TOPICS: Application Infrastructure \| Application Integration \| Application Performance Management \| Applications Management \| Telecommunications Services \| Telecommunications Software \| Unified Messaging

Build the Intelligent, Integrated Enterprise sponsored by Red Hat WEBCAST: Watch this webcast to learn how to keep up with the ever-changing consumer demands for new and improved products and services. Discover technologies that can help you build an agile, responsive IT infrastructure so you're able to scale to changing needs and make more strategic business decisions. Posted: 20 Apr 2012 \| Premiered: Apr 20, 2012 TOPICS: Business Environment \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| Service Level Management \| SOA

Building a Redundancy Strategy and Streamlining Multi-Cloud Management with Infrastructure as Code sponsored by Hewlett Packard Enterprise EGUIDE: Discover 3 key steps for formulating a multi-cloud redundancy strategy using multiple providers. Additionally, you'll learn how to overcome the challenges infrastructure as code poses to hybrid cloud management, including addressing disparate cloud hosting environments and DevOps' role in implementation. Posted: 09 Feb 2017 \| Published: 09 Feb 2017 TOPICS: Cloud Backup \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| Hybrid clouds \| IT Governance \| IT Infrastructure \| IT Management \| IT Services \| IT Systems \| ITIL \| SLA

Building Your Business Case for Best-Practice IT Services Delivery sponsored by Oracle Corporation WHITE PAPER: Read this paper for a discussion of TCO components and complexities, as well as cost analysis and business impacts that companies should consider when building a business case. This paper offers tips for assessing the total cost of ownership in delivering best practices through an in-house IT service delivery model. Posted: 29 Mar 2010 \| Published: 15 Jun 2009 TOPICS: CIOs \| IT Management \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services \| TCO

Business Phone Systems - Virtual PBX sponsored by RingCentral WEBCAST: View this webcast to explore a cloud-enabled phone system that offers greater call, fax, and text message flexibility so that employees aren't confined to on-premise hardware to conduct business. Posted: 18 Feb 2014 \| Premiered: Jul 17, 2013 TOPICS: Cloud Computing \| Internet Access \| Telephones \| Telephony Services \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| VoIP

Buyer's Guide: Next-Generation Service Management sponsored by ComputerWeekly.com EBOOK: In this comprehensive buyer's guide, our service management experts offer a checklist of considerations for buying next-gen ITSM software. Posted: 26 Oct 2015 \| Published: 26 Oct 2015 TOPICS: CIOs \| IT Best Practices \| IT Departments \| IT Governance \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Workforce \| ITIL

Buyer's Guide: What Every Business Needs to Know When Selecting a Phone System sponsored by RingCentral WHITE PAPER: This step-by-step guide helps you choose the right phone system based on your overall business goals. Posted: 17 Feb 2014 \| Published: 31 Dec 2013 TOPICS: Communications Hardware \| Communications Systems \| IP Telephony \| Telephones \| Telephony Services \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems

Capturing the Potential of the Cloud sponsored by IBM WHITE PAPER: This paper will discuss how cloud is helping enterprises, governments and industries around the globe meet their current challenges through key value drivers. Posted: 13 Oct 2010 \| Published: 15 Sep 2010 TOPICS: Business Intelligence \| Business Management \| Business Service Management \| Cloud Computing \| Global Economy \| IT Service Management \| IT Services

Case Study: Eldorado Hotel Casino & Silver Legacy Resort Casino sponsored by NEC Corporation CASE STUDY: Read this case study to learn how Eldorado Hotel Casino & Silver Legacy Resort Casino enhanced guest experience, discovered new revenue streams, streamlined employee workflow, and lowered total cost of ownership by implementing UNIVERGE communications framework and servers. Posted: 24 Aug 2009 \| Published: 05 Aug 2009 TOPICS: Communications Networks \| Communications Systems \| Legacy Applications Software \| TCO \| Telephony Services \| Telephony Systems \| Voice Networking \| Voice Quality

Case study: Sicoob avoids USD 1.5 million in annual costs with IBM sponsored by IBM CASE STUDY: This case study reveals how Credit Union System for Brazil (Sicoob), the largest credit union system in Brazil, replaced their existing IT infrastructure with a virtualized Linux landscape, allowing them to avoid USD 1.5 million in annual costs. Posted: 20 Mar 2014 \| Published: 31 May 2013 TOPICS: IT Governance \| IT Infrastructure \| IT Management \| IT Managers \| IT Services \| IT Systems \| Linux \| Linux Desktop Environment \| Linux Server Hardware \| Virtual Desktop Infrastructure \| Virtual Machine

Case Study: Voorhees College sponsored by NEC Corporation CASE STUDY: Voorhees College was paying a high price and receiving minimal value before it replaced its traditional telephone system and Centrex system with UNIVERGE Sphericall IP solution from NEC Sphere Communications, Inc. Download this case study to see how Voorhees College partnered with NEC. Posted: 01 Oct 2009 \| Published: 25 Aug 2009 TOPICS: Communications Networks \| Communications Systems \| TCO \| Telecommunications Networks \| Telecommunications Service Providers \| Telephones \| Telephony Services \| Telephony Systems

CDW Services: Unified Communications sponsored by CDW Corporation WHITE PAPER: Read this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions. Posted: 08 Feb 2010 \| Published: 22 Jan 2009 TOPICS: Communications Networks \| Communications Systems \| Network Convergence \| Telephony Services \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| VoIP

CentraStage Chosen by London Grid for Learning to Manage 2,500 Schools Across the Capital sponsored by CentraStage CASE STUDY: This brief case study explores the success of IT management and remote support technology helped one organization deliver secure and effective IT services to their users. Posted: 11 Mar 2014 \| Published: 11 Mar 2014 TOPICS: Cloud Computing \| Cloud Management \| IT Management \| IT Management Services \| IT Outsourcing Services \| IT Services

CentraStage Endpoint Management sponsored by CentraStage WEBCAST: This brief video explores one company's solution to endpoint management and how it can help managed service providers offer round-the-clock visibility of their endpoints Posted: 11 Mar 2014 \| Premiered: Jan 14, 2014 TOPICS: Cloud Computing \| Cloud Management \| Endpoint Security \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services

Centrica Redefines Customer Relationship with HP Converged Cloud sponsored by Hewlett-Packard Enterprise VIDEO: This video case study covers a cloud-based solution that one organization used in order to eliminate data center downtime and applications that don't work. Posted: 24 Feb 2014 \| Premiered: 24 Feb 2014 TOPICS: Cloud Computing \| Cloud Management \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Challenges & Strategies for UK Annuity Providers sponsored by Wipro WHITE PAPER: This white papers talks about the challenges facing the UK annuity market and the strategies that can be taken by the product providers to meet them. The paper also talks about how Wipro can partner with providers to tap the opportunities present in the marketplace. Posted: 13 May 2009 \| Published: 11 May 2009 TOPICS: Business Environment \| Business Intelligence \| Business Process Management \| Business Service Management \| Business Service Providers \| Consulting Services Industry \| Consumer Market \| IT Services \| Strategic Planning

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